Background

Strengthening a high-performance culture is one of the key priorities of UNDP’s new People for 2030 Strategy. As part of this effort, the Office of Human Resources (OHR) is supporting a transformation of how individual performance management is approached and implemented across the organization. Ensuring accountability for good performance and, as such, recognizing and rewarding excellence is part of this transformation.  OHR is therefore looking to design and roll-out a new organization-wide reward and recognition programme that would involve identifying and recognizing individuals and teams who excel in their performance, achieve outstanding results and make a difference for the organization and the people UNDP serves.

The purpose of this procurement exercise is to contract an individual consultant to develop a UNDP-wide reward and recognition programme for individuals and teams.

Duties and Responsibilities

SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK

Working closely with the OHR project team, the consultant is expected to ensure the timely delivery of the following outputs:

• A new UNDP rewards and recognition programme
• A roll-out plan for the programme, including supporting communications, guidance and templates
• A series of webinars for office focal points on the programme to support its roll-out.

More specifically, the consultant will be expected to:

Competencies

Core

• Demonstrate professionalism and integrity by modelling the UN values and ethical standards
• Display cultural, gender, religion, race, nationality and age sensitivity and adaptability

Technical / Functional

• Ability to gather and document client/user-user requirements
• Knowledge of performance management and employee reward and recognition issues/practices
• Knowledge of research processes and methodologies

Required Skills and Experience

Qualifications:

• Degree in Human Resources/Talent Management or other relevant field, such as general management or business administration, required.
• Access to and in-depth knowledge of the latest research, challenges, developments and good practices in performance management, employee engagement and motivation, reward and recognition programmes/arrangements from a range of private and public sector organizations, desired.
• Familiarity with the UN, and/or other organizations of the wider UN system, incl. IFIs, international development banks, EU and similar non-profit organizations, e.g. IGOs and NGOs, desired.

Experience:

• At least 5 years of experience in the design, implementation, management of talent management strategies and programmes, required.

Language:

• Fluency in written and spoken English is required;
• Working knowledge of another UN language is an asset.

Application Procedure

The application package containing the following (to be uploaded as one file):

• A cover letter with a brief description of why the Offer considers her/himself the most suitable for the assignment;
• Personal CV or P11, indicating all past experience from similar projects and specifying the relevant assignment period (from/to), as well as the email and telephone contacts of at least three (3) professional references; and
• A one-page methodology on how the Offeror will conduct the work within the assignment period.

Note: The above documents need to be scanned in one file and uploaded to the online application as one document.

Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

• The financial proposal shall specify a total lump sum amount, and payment terms around the specific and measurable deliverables of the TOR. Payments are based upon output, i.e. upon delivery of the services specified in the TOR, and deliverables accepted and certified by the technical manager. 
• The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; (excluding mission travel); living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
• This consultancy is a home-based assignment, therefore, there is no envisaged travel cost to join duty station/repatriation travel. 
• In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
• If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.

The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below.  Applicants will be evaluated based on cumulative scoring.  When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

• Being responsive/compliant/acceptable; and
• Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.

Technical evaluation - Total 70% (70 points):

• Criteria 1. In-depth knowledge of the latest research, challenges, developments and good practices in performance management, employee engagement and motivation, reward and recognition from a range of private and public sector organizations Weight = 40%; Maximum Points: 280;
• Criteria 2. Experience with human resources management projects, including development of career or other talent management frameworks and/or programmes Weight = 40%; Maximum Points: 280;
• Criteria 3. Relevance of the familiarity with the UN system, and/or other organizations of the wider UN system, incl. IFIs, international development banks, EU and similar organizations. Weight = 20%; Maximum Points: 140; and

Candidates obtaining a minimum of 70% (490 points) of the maximum obtainable points for the technical criteria (70 points) shall be considered for the financial evaluation.

Please note that only shortlisted candidates will be contacted.

Financial evaluation - Total 30% (30 points)

The following formula will be used to evaluate financial proposal:

p = y (µ/z), where

p = points for the financial proposal being evaluated

y = maximum number of points for the financial proposal

µ = price of the lowest priced proposal

z = price of the proposal being evaluated

Contract Award

The candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be invited for a short interview. Subject to positive feedback and final recommendation of the Hiring Unit, the candidate will be considered technically qualified and will be offered to enter into contract with UNDP.

Institutional arrangement

The consultant will work under the guidance and direct supervision of the Project Manager to be assigned by OHR and will be responsible for the fulfilment of the deliverables as specified above.

Payment modality

• Payments are based upon output, i.e. upon delivery of the services specified above and deliverables accepted and upon certification of satisfactory completion by the manager. 
• The work week will be based on 35 hours, i.e. on a 7-hour working day, with core hours being between 9h00 and 18h00 daily?

Annexes (click on the hyperlink to access the documents):

Annex 1 - UNDP P-11 Form for ICs

Annex 2 - IC Contract Template

Annex 3 – IC General Terms and Conditions

Annex 4 – RLA Template

Any request for clarification must be sent by email to cpu.bids@undp.org 

The UNDP Central Procurement Unit will respond by email and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all applicants.