Background
This position is in the Office for the Coordination of Humanitarian Affairs (OCHA) in Gaziantep - Turkey. OCHA Syria in Turkey office serve as a hub to Whole of Syria crisis operation with 30 staff for country office and 14 staff for country based pooled fund (Syria Cross-border Humanitarian Fund).
The main office is based in Gaziantep and there is a small Liaison Office in Ankara (4 staff).
OCHA also extend the IT service to a sister agency UNMM (UN Monitoring Mechanism) in Gaziantep, who has separate server than OCHA, thus ICT Analyst tasks include to provide supports to UNMM on ad-hoc basis on internet connection and liaise with DFS IT teams.
Please note that applicants applying for UNOCHA Local Fixed Term positions must be a Turkish Citizens.
Only candidates holding Turkish Nationality and who meet the recruitment qualifications in terms of education, experience and language skills as advertised through the Job Description, should apply online and submit one application through a letter of interest accompanied by an informative but concise CV in English indicating the reference code of the post and UN Personal History Form (P11).
Only short-listed candidates will be contacted. Qualified female candidates are encouraged to apply. Visit www.unocha.org for additional information on UNOCHA.
Duties and Responsibilities
Under the overall guidance and supervision of the Deputy Head of Office and the Head of Administration Unit, the ICT Analyst serves as the principal officer in the Country Office for managing the overall technology infrastructure for the office including planning, implementation, and management of the software applications and hardware infrastructure that support operations, liaising as relevant with technology service providers.
The ICT Analyst responsible for identifying the needs of IT needs (software/hardware), maintain inventory of equipment, conduct regular disposal, data enrichment in the system for new equipment/obsolete equipment.
ICT Analyst actively keep abreast on the development of recent technology, actively engaged to community practices of ICT officer in OCHA globally as well as within UN agencies in Turkey.
1. Ensure effective, reliable network administration focusing on achievement of the following results:
|
2. Ensure high level professional supports with solution-oriented approach for hardware and software at all time with focusing on achievement of the following results:
|
3. Ensure high level professional support for ICT functioning with focusing on achievement of the following results:
|
4. Ensure supports for IT and business continuity plan, disaster recovery and security related matters:
|
Competencies
Core |
|
Innovation Ability to make new and useful ideas work | Level 4: Adept with complex concepts and challenges convention purposefully |
Leadership Ability to persuade others to follow | Level 4: Generates commitment, excitement and excellence in others |
People Management Ability to improve performance and satisfaction | Level 4: Models independent thinking and action |
Communication Ability to listen, adapt, persuade and transform | Level 4: Synthesizes information to communicate independent analysis |
Delivery Ability to get things done while exercising good judgement | Level 4: Meets goals and quality criteria for delivery of products or services |
Technical/Functional | Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx and hiring managers are encouraged to familiarize themselves for more information |
Application Management Ability to develop, support, and maintain applications
| Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Network and Infrastructure Management Ability to manage IT network and infrastructure
| Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
IT Customer Support Ability to support internal customers with IT assistance
| Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
IT Continuity and Disaster Recovery Ability to manage IT continuity and disaster recovery
| Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Required Skills and Experience
Education: | Bachelor’s degree in computer science, information science or a related field. |
Experience: | 2 years work experiences Certification requirement: Microsoft certified professional (MCP) or Cisco Certified network Engineer (CCNE) |
Language Requirements: | Proficiency in English. Working knowledge of other UN language desirable |
Other: | Describe any additional qualifications:
|
“ A letter of interest, a UN Personal History Form (P11) filled in English, and a CV must be attached as one document to the application.”
Qualified women candidates are encouraged to apply.
The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that;
- human rights and gender equality is prioritized as an ethical principle within all actions;
- activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
- any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
- differentiated needs of women and men are considered;
- inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is create;
- necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.