Emerging and future digital technologies and the opportunities they offer will profoundly improve the lives of those furthest behind. Recognizing this potential, the United Nations Development Programme (UNDP) has launched an organization-wide digital transformation that will splice digital into its DNA—harnessing its potential to do good for more people, better and faster. UNDP’s 2019-2021 Digital Strategy has created a new UNDP Digital Unit, charged with leading the next wave of innovation in sustainable development.

UNDP is the development arm of the United Nations.  Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.

We are leveraging the power and agility of digital to propel all people forward, starting with digital initiative development, scaling innovation, and communicating this organizational change internally and externally. To achieve this, we need a team that's nimble, that's passionate, that has the technical skills required to help close the digital divide. Are you one of these people? Read more about our digital strategy here.

To bring digital around the globe, we need someone who can promote and communicate the digital agenda.

The position of the Capability Building & Networks Lead will be part of the team under Chief Digital Officer and report to the Chief Digital Officer.

Duties and Responsibilities

The Capability Building and Networks Lead will work to develop strategies to support UNDP’s employees to understand and act on digital opportunities in the context of their own work.  This will include:

Digital Advocates Network

  • Identify relevant stakeholders for building an organization-wide digital champions network and drive its creation through a selective and fair process;
  • Create materials, platforms and processes to ensure effective functioning of the digital champions network
  • Curate learning content and facilitate knowledge sharing within the digital champions network, build and maintain a platform where UNDP staff can share knowledge and expertise
  • Lead development of the digital champions network in central bureaux, regional bureaux and local country offices by providing relevant support to maintain the network and link it closely with business results
  • Support the implementation of other change and communication initiatives by leveraging digital champions network
  • Act as an intermediary between Bureaux / Country Offices and the digital unit / CDO function
  • Help disseminate digital strategy and mindset across the UNDP through learning and development activities that leverage technology platforms creatively

Digital by Default

  • Lead the gradual integration of Digital by Default into the UNDP corporate planning processes, in coordination with various other units including ExO, BPPS, BMS, Regional Bureaux, etc.
  • Provide central support function on DbD for Country Offices
  • Develop a support tool kit including a step-by-step guide and FAQ overview
  • Acts as an intermediate between Chief Digital officers’ team and other networks within UNDP
  • Onboards Digital Advocates on their roles and responsibilities in terms of Digital by Default
  • Curates learning content and knowledge sharing for Digital by Default

Staff and Leadership Development

  • Support the culture, capacity and capability of UNDP to truly embrace digital opportunities so that digital thinking and delivery becomes fully embedded in day to day work
  • Design office/unit and team capability  gap analysis in digital skills and identify the best approaches to filling the gaps
  • Serve as the knowledge lead for digital work, facilitating knowledge exchange and opportunities for partnership throughout UNDP internally and with partner networks, such as universities and think tanks
  • Collaborate with OHR (Office of Human Resources) to develop digital skills and digital literacy learning paths for UNDP staff
  • Ensure UNDP is using a common language and framework of reference for understanding digital
  • Develop continuous learning programmes for employees closely involved in digital projects or innovations



Core :

  • Innovation: Ability to make new and useful ideas work
  • Leadership: Ability to persuade others to follow
  • People Management: Ability to improve performance and satisfaction
  • Communication: Ability to listen, adapt, persuade and transform
  • Delivery: Ability to get things done while exercising good judgement


  • Excellent verbal and written communication skills
  • Ability to build strong and sustainable relationships and capability to interact at all levels within the organization.
  • Ability to challenge, convince and manage multiple stakeholders with maturity and tact
  • Ability to deliver in a high-pressure environment
  • Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.
  • Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.
  • Strong business acumen; understands the key financial drivers and dynamics related to growth and revenue goals
  • Ability to formulate and allocate budgets
  • Self-motivated and able to work with a high degree of autonomy




Required Skills and Experience


Advanced University degree (Masters) in fields related to Business Administration, Public Administration or Management, Social Sciences, Computer Science, Innovation Management, Human Resources or equivalent

First degree acceptable with an additional two years of experience in the relevant field.


  • At least 7  years of professional experience in capacity building or similar areas
  • Experience in organizational change, especially on large-scale talent development and capacity building
  • Solid understanding of digital technology innovations (e.g. online platforms, open-source technologies, mobile apps, frontier techs, digital transformation, etc)
  • Proven track record in driving projects - effectively delivering impactful elements of projects in a fast-moving environment, ideally for new businesses, new business models, startups
  • Experience of working within other UN agencies/programmes/funds is an asset

Language Requirements:

  • Fluency in English is required, as well as writing, presentation and communication skills. Fluency in other UN languages is an asset


Application Procedure 

The application package containing the following (to be uploaded as one file):

  • Personal CV

Note: The above documents need to be scanned in one file and uploaded to the online application as one document.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below.  Applicants will be evaluated based on cumulative scoring.  When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

  • Being responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.


Technical evaluation : Total 70% (70 points)

  • Demonstrated experience and deep understanding of developing communities and networks  (Maximum points: 25 points)
  • Successful track record on change management, particularly in innovation and transformation processes involving  changing people and culture  (Maximum :15 points )
  • Demonstrated experience in working on capacity development and training  ( Maximum 10 points)
  • Demonstrated experience in a social mission-drive organization with global scale, and preferably with multicultural and remote teams  (Maximum points: 10 points)
  • Interview ( 10 points)   

Only the top 3 to 5 candidates with a minimum score of 49 points in technical evaluation will be invited for the last step: financial evaluation.

Candidates with a minimum scored of 49 points (70% of 70 points) will be short-listed for the financial evaluation, and an interview may be needed.

Financial evaluation - Total 30% (30 points)

The following formula will be used to evaluate financial proposal:

p = y (µ/z), where

p = points for the financial proposal being evaluated

y = maximum number of points for the financial proposal

µ = price of the lowest priced proposal

z = price of the proposal being evaluated

Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

  • The financial proposal should specify an all-inclusive daily fee (based on an 8-hour working day with 1-hour lunch included - and estimated 21.75 days per month).
  • The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
  • In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
  • If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.

The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.

Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.

Institutional arrangement

The consultant will work under the guidance and direct supervision of Chief Digital Officer and will be responsible for the fulfilment of the deliverables as specified above.

Payment modality

  • Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.

Please contact us at for any questions .

Annexes (click on the hyperlink to access the documents):

Annex 1 -  UNDP P11 Form for ICs

Annex 2 - IC Contract Template

Annex 3 – IC General Terms and Conditions

Annex 4 – RLA Template