Background

The United Nations Development Programme (UNDP) is the lead development agency of the United Nations, connecting countries to a vast network of global knowledge, experience and technical and financial resources. UNDP works with governments and citizens on nurturing their own solutions to global and national development challenges, and on developing local capacity to addressing those issues. The UNDP country office in Jamaica also serves Bermuda, The Bahamas, Cayman Islands, Turks and Caicos Islands. 

Under the guidance and supervision of the Operations Analyst, the Operations Support Intern provides support to primarily Human Resource and Procurement services in the UNDP Jamaica Country Office ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The intern promotes a client-oriented approach consistent with UNDP rules and regulations.

He/she works in close collaboration with the operations, programme and projects’ staff in the CO to exchange information and ensure consistent service delivery.

Duties and Responsibilities

Under direct supervision of the Operations Analyst and in collaboration with the Procurement Analyst, the intern will carry out the following tasks:

  • Recruitment processes: prepare vacancy announcements, coordinate technical assessments and interviews and draft relevant reports, conduct reference checks and verification of qualifications, support with staff orientation and onboarding;
  • Staff learning and wellbeing: support to the implementation of learning events, work life balance activities and other staff events managed by HR;
  • Procurement support: Support with contract management, preparation of bidding documents, conduct market research, electronic filing etc;
  • Administrative support – support to the monitoring and maintenance of leave, support to the implementation of office Sexual Harassment and Exploitation Plan, Crisis Preparedness Plan, medical evacuation planning etc
  • Perform any other duties, as required.

Competencies

Corporate Competencies:

  • Demonstrates commitment to UNDP’s mission, vision and values;
  • Demonstrates integrity by modeling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats all people fairly without favoritism.

 

Functional Competencies:

  • Work prioritization and ability to multitask;
  • Ability to maintain a high level of accuracy, confidentiality and integrity;
  • Excellent interpersonal skills;
  • Shares knowledge and experience;
  • Positive, constructive attitude;
  • Ability to work and act under pressure.
  • Responds positively to critical feedback and differing points of view;
  • Ready to work independently, under tight deadlines.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Ability to work in a multi-cultural team environment with a positive attitude;

Required Skills and Experience

Education

·        The Intern must have studies in field of Social Sciences or other related areas and must meet one of the following requirements;

 

                           i.          Be enrolled in a graduate school programme (second university degree or equivalent, or higher);

                          ii.          Be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent);

                         iii.          Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.

Experience

·        Experience with Microsoft Office Package (Word, Excel and others) as well as experience in handling web-based applications

Language:

·       Fluent in written and oral communication skills in English; competency in other UN languages is a strong asset. 

 Working arrangements

·       As of 1 January 2020, Interns may be given a stipend according to UNDP Internship Policy, if it is not financially supported by any institution or programme, such as a university, government foundation or scholarship programme. A stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station. The stipend will be paid on a monthly basis and part-time internship arrangements are prorated accordingly.

·       Interns are responsible for securing adequate medical insurance for the duration of the internship. UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. Interns must provide proof of enrollment in health insurance plan.

·       Interns are expected to work full time, but flexibility is allowed for education programmes.

·       The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed.

·       Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship.

·       Interns are not staff members and may not represent UNDP in any official capacity.

·       The purpose of the internship is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.

·       The intern will be evaluated at the end of the contract.

·       The interns will be responsible for providing his or her own laptop, required to have access to the internet and work remotely.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.