Historique
Working in over 170 countries and territories, UNDP is uniquely placed to work with all sectors of society to help mobilize the institutions and resources required to achieve sustainable development, including through ensuring a 1.5-degree future. Specifically, UNDP is already providing technical support to its country partners to deliver on, and contribute to, sustainable development and resilience-building in the context of the 2030 Agenda, the Paris Agreement and the Sendai Framework for Action. This is done through a vision outlined in UNDP’s Strategic Plan (2018-2022) that responds to a changing development landscape and the evolving needs of our partners.
UNDP’s support on climate change builds on an extensive portfolio of mitigation and adaptation projects and programme for which UNDP provides oversight, quality assurance, and global and regional policy and technical advisory services. A subset of this portfolio focuses on strengthening enabling actions for NDC implementation, with a focus on the policy, institutional, reporting and financing mechanisms.
In addition to this extensive portfolio of support to countries, UNDP is also engaged at the global level as part of the UN System effort to advance ambitious climate action and NDC implementation in order to implement the Paris Agreement. In 2019, UNDP launched the Climate Promise at the UN Climate Action Summit. The Climate Promise supports over 100 countries to enhance their Nationally Determined Contributions (NDCs) under the Paris Agreement. Delivered in collaboration with a wide variety of partners, It is the world’s largest offer of support for the enhancement of climate pledges.
The NDC Support Programme through the website and social media channels seeks to draw attention to the many facets of its work, informing member countries, encouraging public support, participation and action, as well as ensuring greater transparency and accountability. Web stories, blog entries, photo essays, publications and videos/webinars for distribution via www.undp.ndcsp.org, and other platforms are a part of our digital storytelling and information dissemination. By measuring and testing our efforts, we would also like to use data to inform content and engagement choices.
The NDC Support Programme seeks to hire a highly qualified junior digital editor consultant for editorial production of web and social media content. Tasks include web production, social media campaign, and curating, editing and drafting of web copy and communication pieces in collaboration with content creators.
Devoirs et responsabilités
Under the guidance and direct supervision of the Communication Specialist, the Digital Editor is part of the NDC Support Programme and the greater Climate Strategies and Policies team. S/he will contribute to the implementation of the NDC Support Programme’s communication strategy for social media and the web communication by maintaining the NDC SP and Climate Promise websites on a daily basis but also ensuring that the web and social media presence can significantly be enhanced over time. The consultant will also assist in supporting country offices in best practices around online communications, reviewing content and providing training. This includes:
Provide assistance in curating and presenting stories, images and videos in NDC SP’s web content management system;
Review and edit web stories, headlines and captions, liaising with the rest of the team to ensure consistency across languages;
- Work with content providers to research or rewrite material from the standpoint of reader interest, clarity, political sensitivity, thoroughness and accuracy, as well as relevance to UNDP's focus areas;
- Make daily updates to www.ndcs.undp.org and the Climate Promise site, in line with the programme and UNDP style, and with an eye towards engagement of users;
- Work with NDC Support Programme team to build new Web pages to UNDP and programme specifications;
- Carry out all aspects of page production, including styling type, embedding video, adding publications, optimizing images;
- Track and analyze Website traffic and propose improvements for SEO optimization.
Expected outputs and deliverables:
The consultant is expected to produce a range of Web content to UNDP specifications, develop productive working relationships with immediate and remote colleagues, and fulfill Web focal point duties. In particular the consultant will produce the following:
Daily updates of the website, including at least 2 updates of the home page per week;
Weekly updates of events and news section liaising with team for regular updates;
An expanded library with the addition of at least 70 products including web copy;
At least two Tweet-ready messages and photos with link to the respective webpage;
An updated Vimeo library and multi-media section of the website;
A revision of global and regional landing pages to include NDC SP dashboard data and web copy;
A revision of 36 country pages to keep up to date as needed;
All UNDP CO websites linked with respective NDC SP country pages;
Revised and expanded key work areas and development of thematic sub-topics;
Analytics and compilation of links for regular reporting products developed for NDCSP donors
Compétences
Corporate Competencies
- Strong organizational skills and the ability to multi-task
- Attention to detail is crucial
- Responsible, responsive, and enthusiastic
- Must be able to work in a multi-cultural environment and be aware of political sensitivities
Technical / Functional Competencies:
- Previous knowledge of web content management system required, preferably Adobe CQ5
- Familiarity with Adobe Photoshop
- Previous experience with social media campaigns
- Advanced writing and editing skills
Client Orientation
Focuses on impact and result for the client and responds positively to feedback
Works toward creative and innovative solutions
Development and Operational Effectiveness
Results-driven, able to work under pressure and to meet deadlines
Delivers time sensitive, high-quality work, while working under minimum supervision
- Ability to make new and useful ideas work
Qualifications et expériences requises
Academic qualifications:
Bachelor's degree in communications, journalism, marketing, information technology, or related discipline required
Experience:
Minimum of two years of relevant experience in communications, journalism or multimedia, including significant experience with web publishing, including Content Management Systems, preferably Adobe CQ6
Solid writing and editing skills in English required; French and Spanish an asset;
Previous experience in editing and presenting copy for the web;
Knowledge of online social networking highly desired
Working knowledge of photo editing software is an asset;
Knowledge of KPIs and web analytics desired;
Experience using social media listening tools a plus (e.g. Spredfast Intelligence, Crimson Hexagon, Netbase, Sysomos, Nuvi)
Interest in global issues and the United Nations;
Language:
Fluency in spoken and written English;
French, Spanish and Arabic is an advantage.
Application Procedure
The application package containing the following (to be uploaded as one file):
A cover letter with a brief description of why the Offer considers her/himself the most suitable for the assignment with a brief narrative addressing the competencies mentioned above
Personal updated CV or P11, indicating all past experience from similar projects and specifying the relevant assignment period (from/to), as well as the email and telephone contacts of at least three (3) professional references;
Submission of portfolio showcasing the applicant's relevant work (web, social media and writing).
Note: The above documents need to be scanned in one file and uploaded to the online application as one document. Applications that do not contain the above-mentioned documents may be disqualified.
Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.
- The financial proposal should specify an all-inclusive daily fee (based on a 7-hour working day - lunch time is not included - and estimated 21.75 days per month).
- The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; (excluding mission travel); living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
- This consultancy is a home-based assignment, therefore, there is no envisaged travel cost to join duty station/repatriation travel.
- In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
- If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.
The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.
Evaluation process
Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below. Applicants will be evaluated based on cumulative scoring. When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:
- Being responsive/compliant/acceptable; and
- Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.
Technical evaluation - Total 70% (70 points):
Criteria 1. At least two years’ experience editing and presenting English copy in plain language based on portfolio; Maximum Points: 20;
- Criteria 2. Good understanding of online communications needs and excellent attention to detail; Maximum Points: 15;
- Criteria 3. Quality and visual aesthetics based on portfolio/samples; Maximum Points: 10;
- Criteria 4. Knowledge of web content systems; Maximum Points: 15; and
- Criteria 5. At least 2 years’ experience with website and social media KPIs and analytics; Maximum Points: 10;
Candidates obtaining a minimum of 70% (49 points) of the maximum obtainable points for the technical criteria (70 points) shall be considered for the financial evaluation.
Financial evaluation - Total 30% (30 points)
The following formula will be used to evaluate financial proposal:
p = y (µ/z), where
p = points for the financial proposal being evaluated
y = maximum number of points for the financial proposal
µ = price of the lowest priced proposal
z = price of the proposal being evaluated
Framework Agreement
UNDP plans to enter into the Long-Term Agreement (LTA) with the TOP ranked successful Individual Contractors to assure resources availability at the required time fame and/or increased demand for services requested. The service of who will be used on an intermittent and repetitive basis when needed and based on the fixed unit price. Other prospective applicants that are not contracted, at the
UNDP’s discretion, may be placed in the roster of consultants to be used based on an on-call basis for similar services.
Please note that the LTA does not form a financial obligation or commitment from UNDP at the time the LTA contract is signed, and that such an agreement is non-exclusive. When a specific need arises, the successful Individual Contractor/s will be approached and be provided with a specific TOR and deliverables (and time frame) but still within the scope of the responsibilities stated in the LTA. The successful Individual Contractor(s) is expected to provide Confirmation of Interest on the specific services required at the agreed LTA Daily Rate Consultancy Fee. Financial commitments will only be established each time a Purchase Order for the specific services/TOR for Individual Contractor is committed.
This LTA has a cumulative ceiling amount that may accrue to the individual contractor during the life of the LTA, but said amount shall remain as an upper limit, and must not and cannot be interpreted nor understood as neither a financial commitment nor guarantee of business volume.
Contract Award
Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.
Institutional arrangement
The Framework Agreement and the potential secondary engagements will be managed by the Programme Specialist and supervised directly by the relevant team for each assignment.Prior to initiation of work, each assignment will be outlined in a Statement of Work signed by the consultant, contract manager, and relevant supervisor. Payments will be made upon satisfactory achieved deliverables under each assignment and submission of time sheet in accordance with number of days worked. All payments are subject to the clearance and approval of the direct supervisor. Direct supervisors shall share with contract managers signed performance evaluation of the assigned consultant. Final payment shall require a signed performance evaluation of the assigned consultant.
Contractual Arrangements:
The consultant will work under the guidance and direct supervision of the NDC Support Programme Manager and the Communication Specialist and will be responsible for the fulfilment of the deliverables as specified above.
- The consultant(s) will be given access to relevant information necessary for executive of the tasks under this assignment.
The Consultant will be responsible for providing her/his own laptop.
Payment modality
- Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.
- The work week will be based on 35 hours, i.e. on a 7 hour working day, with core hours being between 9h00 and 18h00 daily.