UNDP Jobs - 94690- Temporary ICT Support (2 Positions) ( National Con

Temporary ICT Support (2 Positions) ( National Consultancy )

Location :

FIJI

Type of Contract :

Individual Contract

Starting Date :

09-Nov-2020

Application Deadline :

30-Oct-20 (Midnight New York, USA)

Post Level :

National Consultant

Duration of Initial Contract :

10 months

Languages Required :

English

Expected Duration of Assignment :

217 days

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

The UNDP Pacific Office in Fiji is currently seeking ICT Support Assistant to assist with the daily ICT support to the office and renovation move.

Duties and Responsibilities

Scope of Work

The IC is expected to provide daily ICT Support to the UNDP Pacific Office in Fiji on existing Levels 1,2, 4, 7 and 8 of the premises and expected move to Level 2 of Kadavu House. The IC will also provide ICT support to the UNRCO as well. Daily ICT support will be in areas such as general issues, LAN issues, Network/Shared Drive connectivity, Printer connectivity, Outlook email, Microsoft Office products, OneDrive for Business, Zoom meetings, Microsoft Teams meetings, Laptop and peripherals hardware troubleshooting, setup and provide support to workshop events.

Expected Outputs and Deliverables

Setup new laptops for UNDP
Reformat existing laptops

3. Daily Support to RCO Unit

4. Support to workshop at venues

5. Assist in uploading documents to Sharepoint

6. Migration of Shared Drive to Sharepoint

7. As required :

• UNDP office setup on Level 2

• Expansion of RCO to IG area

Institutional Arrangement

The IC will report to the HR Team Leader under the guidance of the ICT Associate who will oversee and supervise the functions
The reporting period will be on a daily basis as required

Duration of the Work
The contract will commence on 1 November 2020 and will be for 10 months ending on 31 August 2021

Duty Station
The primary work location will be the UNDP Pacific Office in Suva, Fiji

On need basis, the ICT support assistant may be deployed at workshop venues to assist in pre-setup on workshop venue equipment’s.

Competencies

5 Years of minimum experience in an ICT based role
Experience Installation, troubleshoot and knowledge of Microsoft Office Applications
Experience Installation, troubleshoot and knowledge of Windows Operating System
Knowledge of LAN, Network Devices
Knowledge of Microsoft Sharepoint
Knowledge and use of Logitech and Jabra equipment
Knowledge of iOS and Android devices
Knowledge and use of Zoom, Microsoft Teams and Polycom Real Presence

Knowledge and experience in HP and Konica Minolta Printers/Photocopiers

Required Skills and Experience

Minimum Diploma in Information Technology
Microsoft Certifications and Cisco Certifications will be added advantage
Interested individual consultants must submit the following documents;
CV including names/contacts of at least 3 referees.
A cover letter indicating why the candidate considers himself/herself suitable for the required consultancy;
Completed template for confirmation of Interest and Submission of Financial Proposal.
Financial Proposal
Daily Consultancy Fee - The IC shall quote an all-inclusive daily fee ( including Medical insurance costs) for this consultancy work. The term “all-inclusive” implies that all costs (professional fees and Medical insurance cost) that could be incurred by the IC in completing the assignment are already factored into the daily fee submitted in the proposal. If applicable, travel or daily allowance cost (if any work is to be done outside the IC’s duty station) should be identified separately.
.
Note: Successful individual will be required to provide proof of medical insurance coverage before commencement of contract for the duration of the assignment.

Incomplete and joint proposals may not be considered. Consultants with whom there is further interest will be contacted.

Individuals applying for this consultancy will be reviewed based on their own individual capacity. The successful individual may sign an Individual Contract with UNDP or request his/her employer to sign a Reimbursable Loan Agreement (RLA) on their behalf by indicating this in the Offerors letter to Confirming Interest and Availability.
For any clarification regarding this assignment please write to procurement.fj@undp.org

Consultancy Proposal (CV & Financial proposal Template) should be uploaded on UNDP Jobshop website(https://jobs.undp.org/cj_view_jobs.cfm?cur_rgn_id_c=RAS) no later than 30th October 2020 (Fiji Time) clearly stating the title of consultancy applied for. Any proposals received after this date/time will not be accepted. Any request for clarification must be sent in writing, or by standard electronic communication to procurement.fj@undp.org. UNDP will respond in writing or by standard electronic mail and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all consultants. Incomplete, late and joint proposals will not be considered and only offers for which there is further interest will be contacted. Failure to submit your application as stated as per the application submission guide (Procurement Notice) on the above link will be considered incomplete and therefore application will not be considered.