Web and Social Media consultant

Location : Home based
Application Deadline :05-Jan-21 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :
English   French  
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :12 months
Expected Duration of Assignment :12 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries and territories, working with them on their own solutions to global and national development challenges. At UNDP, external and internal communication—nationally, regionally and globally—is critical to achieving both development results and business objectives. Skillful communication broadens the impacts of new policies, helps governance reforms take root, and attracts and fosters strong partnerships.

The Communication Unit at UNDP Geneva is seeking a consultant to assist in creating content for and maintaining UNDP Geneva website and Twitter account. 

Duties and Responsibilities

Under the supervision of the Communication specialist, the candidate will:

  • Provide assistance in curating stories, images and videos in UNDP global site and in updating UNDP Geneva web content management system.
  • Research quality pictures in UNDP database.
  • Create pages and upload content in UNDP Geneva content Management System and UNDP global website.
  • Review available content from web stories published on UNDP global and other UNDP websites as well as from partners and schedule tweets for UNDP Geneva Twitter account ensuring consistency across languages, timeliness and accuracy.
  • Leverage social media pack created by UNDP colleagues and partners to generate content on UNDP Geneva Twitter account
  • Craft specific content for UNDP Geneva Twitter account based on speech or panel conversations (content provided by UNDP Geneva colleagues)
  • Develop blogs and donors related stories for UNDP Geneva website

Translate material from English to French when needed

Expected Outputs and Deliverables


Deliverables / Outputs

Estimated Duration to Complete

Target Due Dates

(approximate dates, but changeable depending on externalities out of control of the consultant)

Review and Approvals Required

Curate content and upload on UNDP Geneva Website

0.5 hour

Weekly over 2021

Communication manager

Leverage existing information, create specific content and populate UNDP Geneva Twitter account

3 hours

Weekly over 2021

Communication manager

Develop blogs and donors related stories for UNDP Geneva website

1 hour

Weekly over 2021

Communication manager

Analytics – follow Web and Twitter stats and provide critical analysis on how best adapt strategy to match clients expectations

0.5 hour


Communication manager


The Communication specialist will supervise the consultant.

The Consultant will provide a monthly report and a certificate of payment based on completed activities and time spent at the end of each month (or as most convenient in relation to completed deliverables).


Core Values

  • Demonstrates integrity and fairness by modeling UN values and ethical standards;
  • Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;


  • Analytical Skills: Excellent ability to articulate, conceptualize or solve complex problems by making decisions that are sensible given the available information
  • Written communication: Excellent written communication skills, including the ability to write in a clear, simple, concise way for non-technical external audiences
  • Knowledge Management: Ability to efficiently research, analyze and share information and knowledge
  • Organizational skills: Ability for problem-solving, multi-tasking, meeting deadlines and working under pressure
  • Teamwork: Ability to engage with other units/teams and forge productive working relationships Ability to work as part of a team in a constantly evolving work environment

Required Skills and Experience

Required Skills and Experience

Minimum requirements:

  • At least one year of relevant experience (online communication, social media).
  • One-year experience with formatting and updating content on content management system (CMS) with a practical experience with CQ5, UNDP content management system;
  • One-year experience with editing and developing English material for the web;
  • One-year experience with drafting content for Twitter in English and in French;

Minimum six months professional experience within the United Nations System, demonstrating a basic understanding of a multilateral organization environment, is a plus.

Academic Qualifications:

  • Master’s Degree or equivalent Advanced Degree in communications, international affairs or a related area.

Language Requirements

Excellent command of written and spoken English and French

  1. Scope of Price Proposal and Schedule of Payments


UNDP applies a fair and transparent selection process that would take into account both the technical qualification of Individual Consultants as well as their financial proposals. The contract will be awarded to the candidate whose offer:

  • Is deemed technically responsive / compliant / acceptable (only technically responsive applications with a minimum of 49 points will be considered shortlisted for the financial evaluation)
  • And has obtained the highest combined technical and financial scores.


Technical Criteria (desk review) – 70% of total evaluation – maximum: 70 points

  • Academic credentials and experience preparing the applicant to understand development issues and complex topics – 10 points
  • Practical experience (minimum one year) with curating information and producing online content for website and social media for a large development organization, which includes selecting relevant information, identifying suitable visuals, drafting content – 20 points
  • Minimum one year of experience with publishing material on content management systems (CMS) specifically with UNDP CMS, and web environment such as knowledge external platforms such as Medium or Exposure, and experience with the UN– 20 points
  • Demonstrated linguistic capacities (English and French) – 20 points

Financial Criteria – 30% of total evaluation – maximum of 30 points. Only shortlisted candidates (with a minimum of 49 points of technical score will be considered during this phase and will be requested to submit the financial proposal).

Application Procedure

Qualified and interested candidates are requested to apply by midnight 5 January 2021.

The application should contain:

  • Cover letter explaining why you are the most suitable candidate for the advertised position including links to social media posts or social media kits candidate produced on his/her own and clarifying the CMS used – this information will be used for the desk review technical evaluation.
  • Filled P11 form including past experience in similar projects and contact details of referees, please upload the P11 instead of your CVDownload here

If you are experiencing difficulties with online job applications, please contact erecruit.helpdesk@undp.org.

© 2016 United Nations Development Programme