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National E-Services Design Consultant
|Location :||Home Based with Travel Within BiH - Sarajevo, BOSNIA AND HERZEGOVINA|
|Application Deadline :||24-Jan-21 (Midnight New York, USA)|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :||English|
|Duration of Initial Contract :||100 expert days|
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
NOTE: Signed Offeror’s Letter to UNDP Confirming Interest and availability - https://www.ba.undp.org/content/dam/bosnia_and_herzegovina/docs/Operations/Jobs/Offerors%20Letter%20to%20UNDP%20Confirming%20Interest%20and%20Availability.docx - Letter to UNDP Confirming Interest and Availability.docx - to be sent to e-mail email@example.com with Subject: Job ID 96281.
Digital transformation in Bosnia and Herzegovina is gaining speed. Yet, its full potential remains largely untapped. Global practice shows that to build a public sector that is fit for the future, governments must “reinvent” themselves. Digital transformation is not just about new technologies, but requires an overhaul of organizational structures, work processes, skills, culture and mindset.
In August 2020, UNDP, in collaboration with the British Embassy in Bosnia and Herzegovina, has launched the Digital Transformation in the Public Sector Project (2020-2024), which aims to support authorities in their journey towards the country’s digital future by promoting new capabilities and leveraging technology and innovation for more effective and inclusive governance and public service delivery. In partnership with authorities and all relevant stakeholders, the Project will contribute to the following main results:
Nurturing new skills and capabilities among political leaders and public servants across all government levels is central to setting in place a critical mass of agents of change who can move forward the digital agenda in the public sector, to the benefit of all citizens – including the most vulnerable ones - and businesses. By promoting and supporting innovation in the public sector, the Project will create a “safe haven” for pilot experimentation that can then be scaled up. Continuously seeking to demonstrate how technology can bring about fast, system-wide and tangible improvements in the way public services are delivered to the citizens and businesses, will serve as a powerful motivating factor. The Project will work with stakeholders across all government levels – state, entity, cantonal and local.
Duties and Responsibilities
As one of the Project priorities will be to support authorities in the prioritization, participatory design and setting in function of key e-services (for citizens – G2C , businesses – G2B or other institutions – G2G ), the objectives of the consultancy is to provide high quality expertise and technical advice in the design and roll out of priority e-services in the public sector.
Specifically, the National E-Services Design Consultant will have the following tasks:
Task 1: Provide high quality technical advice and expertise in the situational analysis and design of selected e-services
Task 2: Provide assurance in development, testing and setting in function of selected e-services
It is envisaged that the consultancy will be delivered by the end of December 2021 and the level of effort will not exceed 100 expert days. Candidates should be aware that potential in-country travel costs related to the assignment will be covered by UNDP.
Job Knowledge and Expertise:
Required Skills and Experience
Qualifications as stated in the ToR
Only candidates obtaining a minimum of 70 points would be considered for the technical evaluation.
Technical Evaluation Criteria
Individual will be evaluated based on the following methodology:
When using this weighted scoring method, the award of the contract should be made to the candidate whose offer has been evaluated and determined as:
Interested candidated must submit the following documents/information to demonstrate their qualifications:
Please scan all above mentioned documents and upload as one attachment only online through this website.