- UNDP around the world
close
Many of UNDP's relationships with countries and territories on the ground exceed 60 years. Find details on our successes and ongoing work.
- Afghanistan
- Albania
- Algeria
- Angola
- Argentina
- Armenia
- Azerbaijan
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belize
- Benin
- Bhutan
- Bolivia
- Bosnia and Herzegovina
- Botswana
- Brazil
- Bulgaria
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Cape Verde
- Central African Republic
- Chad
- Chile
- China
- Colombia
- Comoros
- Congo (Dem. Republic of)
- Congo (Republic of)
- Costa Rica
- Côte d'Ivoire
- Croatia
- Cuba
- Cyprus
- Democratic People's Republic of Korea
- Denmark (Rep. Office)
- Djibouti
- Dominican Republic
- E.U (Rep. Office)
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Ethiopia
- Fiji (Multi-country Office)
- Finland (Rep. Office)
- Gabon
- Gambia
- Geneva (Rep. Office)
- Georgia
- Ghana
- Guatemala
- Guinea
- Guinea-Bissau
- Guyana
- Haiti
- Honduras
- India
- Indonesia
- Iran
- Iraq (Republic of)
- Jamaica
- Jordan
- Kazakhstan
- Kenya
- Kosovo (as per UNSCR 1244)
- Kuwait
- Kyrgyzstan
- Lao PDR
- Lebanon
- Lesotho
- Liberia
- Libya
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Mauritania
- Mauritius & Seychelles
- Mexico
- Moldova
- Mongolia
- Montenegro
- Morocco
- Mozambique
- Myanmar
- Namibia
- Nepal
- Nicaragua
- Niger
- Nigeria
- Norway (Rep. Office)
- Pakistan
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Programme of Assistance to the Palestinian People
- Romania
- Russian Federation
- Rwanda
- Samoa (Multi-country Office)
- São Tomé and Principe
- Saudi Arabia
- Senegal
- Serbia
- Sierra Leone
- Somalia
- South Africa
- South Sudan
- Sri Lanka
- Sudan
- Suriname
- Swaziland
- Sweden (Rep. Office)
- Syria
- Tajikistan
- Tanzania
- Thailand
- The former Yugoslav Republic of Macedonia
- Timor-Leste
- Togo
- Tokyo (Rep. Office)
- Trinidad and Tobago
- Tunisia
- Turkey
- Turkmenistan
- Uganda
- Ukraine
- United Arab Emirates
Regional Presence
Much of UNDP’s work is administered through 5 regional bureaus. - About Us
- Publications
- News Centre
- Multimedia
Social Media and Digital Content Expert | |
Location : | Tirana, ALBANIA |
Application Deadline : | 15-Feb-21 (Midnight New York, USA) |
Type of Contract : | Individual Contract |
Post Level : | National Consultant |
Languages Required : | English |
Expected Duration of Assignment : | 120 (One hundred and twenty) working days from February 2021 - February 2022 |
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. |
Background |
|
The Government of Albania’s (GoA) ambitious transformation of the way public administration delivers services to its citizens by placing them in the center, launched in 2014, with ADISA (Agency for the Delivery of Integrated Services in Albania) as its institutional champion, entails a path-breaking reform that reinvents the way public administration delivers services to its citizens. The on-going reform involves a fundamental shift from operating in a narrow or isolated departmental view within the government, to a more holistic citizen-centric approach, and is now in its consolidation phase. With support by development partners in the design and implementation of the priority public services reform recognized as an essential component for its success, the project “Consolidation of Citizen Centric Public Service Delivery in Albania” (CSDA) builds on the results by its predecessor, the ISDA Support Project (Support for innovation against corruption: Building a citizen centric service delivery model in Albania). The CSDA Project responds to GoA further assistance requests to assist in strengthening access to public services and the quality and efficiency in their delivery in Albania sustainably through citizen-centric innovation and utilization of information technology. It continues to support the progress of the public service delivery reform in Albania, with special reference to: i) expansion of impact in the territory, ii) monitoring of customer care standards’ implementation by public institutions, iii) institutional consolidation, and iv) service delivery innovation and digital agenda promotion. The key result areas (KRA) in which the CSDA Project is engaged include:
Relying on a human right-based approach, the project aims to make a significant contribution to the gender equality agenda. It asserts the concept of the right to quality public services for all citizens, while ensuring special attention to women and vulnerable groups including the elderly, persons with disabilities, ethnic minorities – with specific reference to Roma and Egyptian, the economically disadvantaged, and the rural population in particular in remote locations. Through its activities, CSDA is positioned to support the country’s EU integration and regional cooperation agendas, help further compliance with SDG goals and promote South-to-South cooperation, while ensuring synergy and complementarity with the activities of concurrent reform programs that impact service delivery activities, as well as partner assistance projects. CSDA is a donor pool fund project with Government of Austria through the Austrian Development Agency (ADA), the operational unit of Austrian Development Cooperation, as key contributor besides UNDP. The project is implemented by the Government of Albania in partnership with UNDP, following UNDP’s national implementation modality. UNDP provides project and financial management support in accordance with UNDP’s regulations and rules for project management. Under CSDA Project’s KRA 2, communications and outreach are included among key areas of support envisaged for ADISA, and target the entire universe of project beneficiaries, While strengthening ADISA’s outreach capacity sustainably in the process, this assistance, besides the core contribution to awareness raising through integrated campaigns or targeted public events about improvements in service delivery that citizens and businesses can take advantage of, helps foster new/higher expectations in public service delivery that create the added positive pressures to solidify and sustain changes. It thus, in turn, supports ADISA’s efforts in championing the public services reform objectives.
|
|
Duties and Responsibilities |
|
Objective of the Assignment: The overall aim of the assignment is to assist ADISA in strengthening its public outreach especially through social media through the preparation, management and publication of high quality and effective content and communication products. Description of Responsibilities: The Expert is expected to accomplish the following tasks:
Deliverables:
Reporting: The Expert is expected to deliver succinct monthly progress reports to the CSDA Project Manager at UNDP and ADISA on activities conducted and planned indicating achievements versus agreed targets, as well as challenges and their mitigation. Relevant documentation is expected, as appropriate.
|
|
Competencies |
|
Core Values
Functional competencies
| |
Required Skills and Experience |
|
Education
Work experience
Language requirement:
Evaluation Procedure: UNDP applies a fair and transparent selection process that would consider both the technical qualification of Individual Consultants as well as their financial proposals. The contract will be awarded to the candidate whose offer:
Technical Criteria - 70% of total evaluation – max points: 70
Financial Criteria - 30% of total evaluation – max points: 30 Candidates obtaining a minimum of 70% (49 points) of the maximum obtainable points for the technical criteria (70 points) shall be considered for the financial evaluation.
Application Procedure The application should contain:
* Kindly note that Letter to UNDP Confirming Interest and Availability and Financial Proposal are two separate documents and should both be part of your application. Incomplete applications will not be considered. How to Submit the Application: To submit your application online, please follow the steps below:
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. Due to a large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process |
|
If you are experiencing difficulties with online job applications, please contact erecruit.helpdesk@undp.org.