National Consultant (Standards Operating Procedure -SOP) for PHQ and PDs-UNDP COPs Project

Location : Kabul, AFGHANISTAN
Application Deadline :24-Feb-21 (Midnight New York, USA)
Additional Category :Democratic Governance and Peacebuilding
Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :
Duration of Initial Contract :6.5 months, maximum 143 working days

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


UNDP Global Mission Statement:

UNDP is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience, and resources to help people build a better life. We are on the ground in 166 countries, working with national counterparts on their own solutions to global and national development challenges.

UNDP Afghanistan Mission Statement:

The Government of Islamic Republic of Afghanistan (GIROA) and international community have been working together for well over a decade to build a national police force that can ensure safety and enforce law and order in Afghanistan for all citizens, men, and women, young and old, in rural and urban settings. The task is now for the Ministry of Interior Affairs (MOIA) and to transform the Afghan National Police (ANP) from a counter-insurgency force into one that focuses on enforcing the rule of law and dealing with crimes and basic security needs of people in Afghanistan. Currently, levels of training remain low – the illiteracy rate among police is high and new recruits join the force after only a few weeks of basic training. Once on the job, there are few opportunities for professional development or training.

The establishment of LOTFA: 

UNDP has operated LOTFA since 2002. LOTFA was originally created to support the establishment, payment, equipment and training of the police force in Afghanistan. The central goal was is to support the Government of Islamic Republic of Afghanistan (GIROA) in achieving a paid, professional Afghan National Police (ANP) and staff of the General Directorate for Prison and Detention Centres (GDPDC) that deliver essential services to the Afghan people for improved public trust, safety and security and to support improved rule of law enforcement. 

Based on consultations conducted between UNDP, the GIROA and donors it was determined that the scope of LOTFA should be expanded to include the entire justice chain (police, courts and prisons) and cover all institutions across the entire Rule of Law sector, with an increased focus on anti-corruption. Simultaneously, the LOTFA structure was revised to bring it more in line with international standards and best practices on Trust Fund management and administration. 

Recent restructuring to LOTFA: 

The new LOTFA Terms of Reference (TOR) and Strategic Framework approved in November 2018 has turned LOTFA into a multi-partner trust fund (MPTF)  funded by twenty-three donors and established four thematic areas 1) Security, 2) Justice, 3) Anti-Corruption and 4) Ministry of Interior Affairs (MOIA)’s Payroll to support the government reform plans and evidence-based policy and programmatic interventions.

Project Background:

In 2020, the LOTFA Steering Committee approved a 4-year UNDP’s project, titled Community-Oriented Policing Services (COPS) which focuses on supporting the ANP to (1) increase the trust and cooperation between communities and the police through an enhanced Police-e-Mardumi (PeM) methodology, including piloting new approaches to allow the ANP to capture the voices of the community (2) the establishment of an enabling environment, allowing police personnel working in police districts to deliver improved community-oriented policing services meeting the demands and needs of the communities which they serve. The Project focuses on the Provincial Headquarters and Police Districts in Kabul.

Proposed task:

The overall goal and objectives of these assignment is to review the existing policing activities in Kabul PHQ and PDs and provide professional assistance to the in terms of the administrative and functionality of police. The eventual goal is to assess the police behaviors standards in order to strengthen the trust and confident between the police and community. The other associated activities would be to coordinate with the assigned companies for organizational assessment and conduct training workshops based on the deliverables and analyze the data and information gathered by the partner organizations and companies and provide and clear and compressive direction on what reform and education and system need to be in place for effective law enforcement in the Kabul.

Duties and Responsibilities

The scope of this assignment is aligned with MoIA Four Year Strategy (MISP-S.D 2.3) to improve police professionalization and to provide quality services to the community. In support to mentioned MoIA strategy and the COPs project mandate the overall objectives of this assignment is conduction of in-depth review of the Kabul PHQ and PDs administrative and functionality and develop SOPs. To achieve the objective, he or she will work together with the project manager Output focal point to produce the following:

  1. Assessment of PHQ and PDs organizational structure and providing recommendations on Kabul PHQ re-structuring and re-shuffling at all level and layers for better administrative operations.

  2. Review current HR, Training, and administrative process and chain of command and its functionality.

  3. Review the flow of communication and its procedure to rapid response of police to incidents and crimes.

  4. Develop and comprehensive reform and Training plan for all ranking personnel. In coordination with DMTP and its respective directorates (PeM, GDoP, GRC and Police Staff College.

  5. Providing need-based training during and after a comprehensive reform plan implementation.

  6. Desk Review of the GDoP and GRC and Training and Education SOPs and its application.

  7. Develop new Standard Operating Procedure based on ground realities and alignment with existing administrative regulations.

  8. Review of the basic inquiries of police at PHQ and PDs and the flow of its procedure and the effectiveness and efficiencies documentation as foundation of a case to provide justice to victims and suspects.

  9. What are the gaps and deficiencies in the existing system and regulations which allows an institutionalized corruption at PHQ and PDs.

  10. Provide narrative report for the completion of milestone tabled underneath;

Expected Outputs/Deliverables; estimated time to complete and payment percentage:

Deliverables/ Outputs

Estimated Duration to Complete

Deliverables/Payment Percentage

Deliverable 1: Desk review and Inception Report  

  1. Conduct desk review of available materials and documents on police administration process and Standard Operating procedures (SOPs).
  2. Review of the administration, communication, and process between the PHQ and PDs at the time of rapid response to crimes and incidents. Provide an inception report on findings and plan for way forward

22 working days


Deliverable 2: Development of Reform and Training plan

  1. Assess of the personnel level of their education and the recruitment process based on the new GDoP Standard Operating Procedures and its application, barriers, and implications.
  2. Support the training units of the PHQ and PDs for better facilitation of the training programs (Refresher, Regular and on the job trainings) in coordination with DMTP/Staff College.
  3. Training plan for the PHQ and PDs personnel to be developed in consultation with the PHQ, PeM and DMTP/Staff College.
  4. Comprehensive reform and training plan for PHQ and PDs personnel to be developed and submitted to UNDP.

44 working days

30 %

Deliverable 3: Assessment of the existing SOPs

  1. Assessment of the PHQ and PDs organizational structure and flow of operation and chain of command.
  2. Assessing the case registration and process system, what are the legal obligations and what are day-to-day practices, the gaps and misconduct of the law to be reflected in the new SOP.
  3. Standard operating procedure to be developed in consultation with PHQ other relevant directorates DMTP/Staff College and PMO office.
  4. Develop training workshop concept note and attain approval MoIA & UNDP.
  5. Training workshop on implementation of the Standard Operating procedure to be conducted for PHQ and PDs training and education managers in close coordination with DMTP/Staff College.
  6. Report of the new SOP and conduction of the training workshop to be developed and submitted to UNDP and MoIA.

44 working days

30 %

Deliverable 4: PHQ and PDs report Analysis and final consultancy report.     

  1. Coordination and collaboration with between MoIA and assessment firms to produce accurate and comprehensive documents based on the ground realities.
  2. Assessment report of the partner companies to be analyzed and an action plan for the next phase of the police professionalization to be developed
  3. The consultant will present the final report on the deliverables to the MoIA and UNDP.

33 working days


Payment Modality: 


Payments under the contract shall be delivery based and be made on receipt of the specific milestone reports indicated above, and including a timesheet per UNDP procurement formats for individual contractors. These shall be as indicated in the table above and shall be made upon approval by the relevant COPS project manager. The draft of the SOP and other relevant documents will be reviewed by the UNDP/COPA output leads and Management. Upon receipt of final comments, the consultant shall finalize the relevant documents based on the deliverables for formal acceptance by UNDP, at which point the final payment shall be released

Institutional Arrangements:

The consultant will bear the expenses of his/her own phone bills, local transportation, and will need to bring his/her own computer. Therefore, these expenses should be included in the daily fee. The consultant will work under the supervision of the COPS manager and will closely liaise/interact/collaborate with the output leads. The consultant is expected to work in the designated location as specified in the “Duration of Work” section below.

Duration of the Work

143 working days within 6.5 months

Duty Station

MoIA and PDs of Kabul.

Price Proposal and Schedule of Payments:

The contractor shall submit a price proposal as below:

  • Daily Fee – Daily Fee – The consultant shall propose a daily fee which should be inclusive of his/her professional fee, local communication and transportation costs. The number of working days for which the daily fee shall be payable under the contract is 143 working days.

  • Living Allowance, LA – For an International Consultant a Living Allowance shall be paid – The consultant shall propose the Kabul applicable rate of USD 162 per night for his/her stay at the duty station. The number of nights for which the LA shall be payable under the contract is 120 nights. UNDP will organize transportation and provide DSA for the consultant’s field visits. An international consultant is NOT allowed to stay in a place of his/her choice other than the UNDSS approved places. UNDP will provide MORSS compliant accommodation in UNOCA to the consultant. The accommodation payments shall be made directly by the consultant.

The total professional fee, shall be converted into a lump-sum contract and payments under the contract shall be made on submission and acceptance of deliverables by end-user under the contract in accordance with the abovementioned schedule of payment.


Corporate Competencies:

  • Demonstrates integrity by modeling the UN’s values and ethical standards

  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

  • Treats all people fairly without favoritism

Functional Competencies:

  • Strong analytical, report writing skills

  • Strong interpersonal and communication skills;

  • Knowledge of and extensive experience working with UN human rights mechanisms;

  • Excellent training, facilitation and communication skills;

  • Openness to change and ability to receive/integrate feedback;

  • Ability to plan, organize, implement and report on work;

  • Ability to work under pressure and tight deadlines;

  • Comprehensiveness knowledge of police training and gender related issues

  • Proficiency in the use of office IT applications and internet in conducting research;

  • Excellent presentation and facilitation skills.

  • Positive, constructive attitude to work;

Development and Operational Effectiveness:

  • Ability to lead strategic planning, change processes, results-based management and reporting

  • Ability to apply development theory to the specific country context to identify creative, practical approaches to overcome challenging situations

    Management and Leadership:

  • Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback

  • Consistently approaches work with energy and a positive, constructive attitude;

  • Demonstrates openness to change and ability to manage complexities;

  • Ability to lead effectively, mentoring as well as conflict resolution skills;

  • Demonstrates strong oral and written communication skills;

  • Remains calm, in control and good humored even under pressure;

  • Proven networking, team-building, organizational and communication skills.

Required Skills and Experience

Academic Qualifications:

  • Master’s degree in Public Administration, Political Science, International Relation, Criminal Justice, Social Science, Law, or any other areas relevant to the post.


  • A minimum of 7 years of work experience in public administration.

  • Experience in police education, reform, and professionalization.

  • At least 7 years of working experience in capacity assessment and institution building in security sector, rule of law and access to justice.

  • Experience in development of Standard Operation Procedure, guidebooks in police service, lawyers, and justice administration.

  • Demonstrated experience in writing of reports and capacity assessments or similar documents.

  • Experience in Afghanistan or similar contexts preferred.

  • Experience in Ministry of Interior Affairs of Afghanistan is a plus point.


  • Excellent written and spoken English,

  • Skill in Dari/Pashto would be helpful;

Individual consultants will be evaluated based on the following methodology:

Cumulative analysis

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:

  • Responsive/compliant/acceptable, and

  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

* Technical Criteria weight 70%

* Financial Criteria weight 30%

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation

Technical Criteria – Maximum 70 points; 

Technical Proposal (30 marks)

  • Technical Approach & Methodology (20 marks)– This explain the understanding of the objectives of the assignment, approach to the services, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. The Applicant should also explain the methodologies proposed to adopt and highlight the compatibility of those methodologies with the proposed approach.
  • Work Plan (10 marks) – The Applicant should propose the main activities of the assignment, their content and duration, phasing and interrelations, milestones (including interim approvals by the Client), and delivery dates. The proposed work plan should be consistent with the technical approach and methodology, showing understanding of the TOR and ability to translate them into a feasible working plan

Qualification and Experience (40 marks) [evaluation of CV]

  • General Qualification (10 marks)
  • Experience relevant to the assignment (25 marks)
  • Experience of working for projects funded by UNDP or other development agencies (5 marks)

Documents to be included when submitting the Proposals:

Interested National Consultant must submit the following documents/information to demonstrate their qualifications in one single PDF document:

  • Duly accomplished Confirmation of Interest and Submission of Financial Proposal Template using the template provided by UNDP (Annex II);

  • Personal CV or P11, indicating all experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references.

Technical Proposal:

  • Brief description of why the individual considers him/herself as the most suitable for the assignment;

  • A methodology, on how they will approach and complete the assignment;

  • Work plan as indicated above.

All materials developed will remain the copyright of UNDP Afghanistan.  UNDP Afghanistan will be free to adapt and modify them in the future.

Annexes (click on the hyperlink to access the documents):

If you are experiencing difficulties with online job applications, please contact

© 2016 United Nations Development Programme