Consultant to Develop Standard Operating Procedures (SOPs) – MCO Review

Location : Barbados, BARBADOS
Application Deadline :28-Jun-21 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :6 weeks

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.



To apply, interested persons should upload the combined* Technical Proposal/Methodology (if applicable), CV and Offeror’s Letter to “UNDP Jobs” by navigating to the link below and clicking “APPLY NOW”, no later than the date indicated on the “UNDP Jobs” website. Applications submitted via email will not be accepted**: -

UNDP Job Site – (cut and paste into browser address bar if the link does not work)

* PLEASE NOTE: The system allows the upload of one (1) document ONLY – if you are required to submit a Technical Proposal/Methodology, this document along with your CV/P11 and Offeror’s Letter, MUST be combined and uploaded as one.

NOTE: The Financial Proposal should not be uploaded to “UNDP Jobs”**.


**Please email the password-protected Financial Proposal to The subject line of your email must contain the following: “BBRSO##### Financial Proposal – Your Name

If the password for your Financial Proposal is required, it will be requested by the Procurement Unit.

Any request for clarification must be sent in writing to within three (3) days of the publication of this notice, ensuring that the reference number above is included in the subject line. The UNDP Barbados & the OECS Procurement Unit will post the responses*** two (2) days later, including an explanation of the query without identifying the source of inquiry, to: - (cut and paste into browser address bar if the link does not work)

A detailed Procurement Notice, TOR, and all annexes can be found by clicking the above link.

*** UNDP shall endeavour to provide such responses to clarifications in an expeditious manner, but any delay in such response shall not cause an obligation on the part of UNDP to extend the submission date of the Proposals, unless UNDP deems that such an extension is justified and necessary


As of January 1st, 2019, the UN General Assembly mandated the operationalization of a UN Reform process that has reconfigured the UN Development System (UNDS), to better respond to, and support countries in achieving Agenda 2030 and the Sustainable Development Goals (SDGs). To this end, at country-level, a strengthened leadership of the United Nations has come into effect with an empowered and independent UN Resident Coordinator (RC) and providing adequate capacities to Resident Coordinator’s offices (RCOs) to support the UN to deliver better collectively to national needs. It also calls for a new generation of UN Country teams (UNST) in the case of Barbados and the Eastern Caribbean), designed to implement initiatives that appropriately respond to national and regional needs and priorities more effectively and efficiently.  

Accordingly, in January 2019, the Resident Coordinator’s Office (RCO) in Barbados and the Eastern Caribbean was established under the leadership of an RC to execute five key functions: namely, strategic planning, economic analysis, data and results reporting, partnership and development financing and communication. The RC leads the UN Sub Regional Team (UNST) of Barbados and the Eastern Caribbean, a multi-country office (MCO), covering 10 countries: Barbados, Antigua and Barbuda, Dominica, Grenada, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines and three British Over-seas territories – Anguilla, British Virgin Islands and Montserrat.  The UNST is comprised of 10 resident agencies based in Barbados, covering programmatic work as a Multi-Country Office either for the entire Caribbean or the Eastern Caribbean region, in addition to seven Non-Resident Agencies which are actively involved in the implementation of the UNST interagency work plan.

In keeping with the mandate to facilitate more tailored and better coordinated support to member states, the physical presence of the office of the UN Resident Coordinator has been expanded with the engagement of six Country Coordination Officers to be based in the six independent countries served by the MCO - Antigua and Barbuda, Dominica, Grenada, Saint Kitts and Nevis, Saint Lucia and Saint Vincent and the Grenadines. This expansion presents both opportunities and challenges for the way the Resident Coordinator’s Office (RCO) interacts with member states, UN agencies, and other development partners.

It is therefore imperative that the RCO considers ways to better organize its organizational design and put in place concomitant standard operating principles and procedures to guide the daily functioning of the RCO team to optimize the performance of an expanded team.  For this reason, the services of an individual consultant is being solicited to help in the streamlining the operational procedures of the RCO. As a direct consequence of this consultancy, it is expected that RCO staff would have a clearer understanding of the way in which individual and team functions are carried out, in a standardized and coherent manner and clarify how the RCO interacts with agencies, inter-agency mechanisms and external partners. Further, it is projected that once these SOPs are implemented, the overall team effectiveness and efficiency will be further enhanced in the following areas:

  1. internal collaboration and work planning
  2. Communications (RCO, AFPs, governments, donors, media)
  3. Crisis and disaster management
  4. Mission Planning
  5. Joint Programme Oversight and Monitoring

Duties and Responsibilities


The consultant will analyze the operations of the RCO in the five areas identified above and through an assessment that involves the Resident Coordinator, RCO team, and UNST, outline the best approaches to some internal tasks and engagement with external entities, thus establishing working principles and accompanying Standard Operating Procedures (SOPs).

The consultancy should include detailed SOPs for the following areas:

  1. Internal coordination, work planning and implementation
  2. Communications (RCO, AFPs, governments, donors, media)
  3. Crisis management
  4. Mission Planning
  5. Joint Programme formulation, oversight, and monitoring

The consultant will be based in Barbados and must be available to meet and receive guidance from the RCO during the estimated period of 5th July2021 to 16th August 2021. He/She will undertake the responsibility for the mobalization of resources to undertake this consultancy. This includes the ability to participate in virtual meetings as well as the provision of equipment and/or other resources required (laptop, phone, scanner/printer, etc.) Access to a reliable internet connection is paramount.


  • Evaluate the current working arrangements and make recommendations for improving organizational design of the RCO
  • Analyze the existing procedures/operations of the RCO.
  • Create detailed SOPs with succinct guidelines that address the identified need areas.
  • Orient RCO team to SOPs



  • Proven accomplishments in conducting similar type of exercises.
  • Excellent administration, organizational and time management skills.
  •  Fluency in English required

Years of experience:

  • At least 3 years of experience in organizational development and institutional or capacity development
  • At least 3 years of experience in the field of strategic planning, preferably in the development field with national or international organizations.
  • At least 1 prior experience working with a UN agency in an inter-agency or development coordination context.

Required Skills and Experience

Academic Qualifications:

  • Master’s or bachelor’s degree in organizational psychology, business administration, human resources management or any other social science area or field related to management consulting.

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