Background
The Better Than Cash Alliance (BTCA) is looking to contract a firm or an individual consultant to assist in establishing and maintaining clouds solutions that help manage information and communication among various BTCA stakeholders as well as to update BTCA Website.
For more information on BTCA, please visit the website: http://betterthancash.org/
Duties and Responsibilities
- Mailchimp account
The consultant will support the development of the tool by creating - as needed - forms for the contact database, templates for the campaign (using BTCA branding) and by proposing solutions to streamline and improve processes (e.g., connecting with social media, with a CRM, customizing applications for Ipad and cell phone, etc.).
- Relationship tracker (see Annexes for more details)
There are four types of conversations that the Secretariat wants to track:
- Conversations on Commitments
- Conversations on Strategic Partnerships, for:
- Resource Mobilization
- Knowledge Generation
- Knowledge Dissemination
- General agreement to support the dissemination of the knowledge produced by BTCA specifying the tools/channels the strategic partners would use, periodicity and contact person
- Conversations on specific outreach/visibility opportunities such as presence during key events
- Conversations with technical assistance facility requesters
- Record of discussion of the different BTCA committees
- PMC
- Communication Sub Committee
- Knowledge management Sub Committee
- Fundraising Sub Committee
- Who: a) who is having this conversation from the Secretariat, b) who else is involved from the Alliance in the conversation and in what capacity (different individuals are involved in one conversation and need to access easily the record remotely), c) to whom the Alliance is talking (including contact information and general information such as institution name, position, etc).
- What: a) what is the conversation about, b) what is the next step agreed by the different parties, c) assign tasks to Alliance members/Secretariat to follow up
- When: a) when are the conversations happening, b) what is the follow up timelines (coupled with an alert system so that the person in charge can receive reminders)
- Where: a) where are the ‘conversations’ taking place (events, through the Secretariats’ outreach etc.)
- Notes for extra information
- Supporting documents: Commitments letter, with an annex of specific commitments, i.e. value of transition from cash to electronic and location of this transition spelled out, MoU for dissemination, agenda of the events, floor plan of the display, etc.
- Be accessible from different users in various environments and user friendly/intuitive
- The solution should enable different levels of access
- Highlight the workflow maybe through a color code to mark up the progress made between the start of a conversation and the conclusion of a commitment (start, ongoing, off track, secured/finalized)
- Be searchable per categories of stakeholders: governments, private sector, development agencies, per objective (commitment, fundraising, knowledge generation, knowledge dissemination), per Alliance member involved in the discussion, per step (starting point, ongoing, secured, off track)
- Information monitoring system
- BTCA mentions
- Alliance members mentions
- Mobile money trends
- Electronic payments trends
- Financial inclusion + electronic payments
- Events and publications connected to BTCA topics of interest
Competencies
- Good judgment and analytical ability
- Ability to manipulate large data sets and excellent attention to detail
- Uses a proactive approach to foresee road-blocks and suggest solutions
- Ability to manage workload with minimum supervision
Required Skills and Experience
Education:
-
Bachelor’s Degree or equivalent in web design, communications or related field.
Experience:
- Expertise on website and cloud solutions, experience with Mailchimp, CRM and Wordpress;
- Experience in managing and coordinating web related programs with international clients on a remote basis
- At least 3 references of clients who benefited from the consultant services
- Capacity for detail orientation, clear communication even on technical issues, providing user oriented solutions;
- To be able to undertake the defined tasks, the consultant will need to have demonstrated:
Language:
- English