Background

Under the guidance and direct supervision of the Communications Coordinator, the Communications Associate supports the formulation and implementation of the communications and advocacy strategies to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Associate promotes a client-oriented approach in UNDP Brazil.

The Communications Associate works in close collaboration with UNDP Brazil Programme and Operations teams, staff of other UN Agencies, UNDP HQs staff (Communications Office) and Regional Communications Advisor, Government officials, media, multilateral and bilateral donors and civil society. The Communications Associate may supervise support staff of the Communications Unit.

A communications strategy tightly linked to Programme priorities helps position UNDP Brazil in key development areas as a leader in ways that boost demand for various service lines and increase overall business opportunities.

Duties and Responsibilities

Summary of Key Functions:

- Support the Communications Coordinator in the formulation and implementation of communications and advocacy strategies and priorities

- Support to elaboration and implementation of UNDP Brazil audio-visual strategy, including publications strategy

- Maintenance of website(s) and other online platforms managed by UNDP Brazil

- Ensures facilitation of knowledge building and management

- Assist Communications Coordinator with administrative and logistical tasks related to the Communications Unit

1. Supports the Communications Coordinator in the formulation and implementation of internal and external communications and advocacy strategies, supports business development focusing on achievement of the following results:

- Support to the Communications Coordinator in providing communications needs assessments for UNDP Brazil (projects, country programme and corporate change initiatives, etc) as requested

- Provision of inputs and information for the elaboration and update of UNDP Brazil communications and outreach strategy based on the corporate communications strategy.

- In coordination with supervisor, development and preparation of materials for marketing and awareness-raising campaigns, including briefing materials and press releases.

- Promote increased awareness of UNDP’s mandate and goals through dissemination of information, organization of public events, press conferences, interviews with UNDP Brazil’s officials and media relations

- Ensure: prompt response to requests from internal clients, press, partners and target audiences; updated mailing lists; and implementation of UNDP Brazil’s external relations approach

- Review of reference material and identification of reference content for retention; research and analysis of data from external sources.

- Maintenance of information database and audio-visual library.

- Support to the organization and implementation of the local UN Communications Group (UNCG) joint activities and campaigns (Humanitarian Day, UN Day, World AIDS Day, among others.)

2. Provides support to the elaboration and implementation of UNDP Brazil audio-visual strategy, including marketing materials and publications strategy and plan focusing on the achievement of the following results:

- Provision of inputs and information for elaboration of UNDP Brazil audio-visual strategy, including publications and marketing materials strategy based on the corporate policies and guidelines.

- Production and identification of storylines, photos and videos for publications and other marketing and audio-visual materials contributing to debates on key development issues.

- Technical supervision of translation/adaptation/rewriting of information received, printing, editing and dissemination of publications and audio-visual materials.

- Contact with printers and other suppliers to ensure production.

- Promote dissemination of such materials.

3. Ensures the update and maintenance of UNDP Brazil web site(s) and other online

Platforms, focusing on achievement of the following results:

- Assistance in the update and maintenance of website(s) and social media platforms managed by UNDP Brazil, in line with corporate branding and style requirements.

- Preparation/checking the content for the online platforms to ensure consistency of the materials.

- Preparation of special content based on internal and external demands relevant to UNDP Brazil Communications and Outreach strategy.

- Follow-up with partners and mainly the press for dissemination of such material 4. Ensures facilitation of knowledge building and knowledge management focusing on achievement of the following results:

- Identification and synthesis of best practices and lessons learned directly linked to UNDP Brazil programme goals and activities.

- Support the supervisor in guiding and coaching UNDP Brazil staff in identifying, documenting and drafting of best practices and lessons learned.

- Support to the Communications Coordinator in the organization of training and workshops for effective communications and advocacy practices of key staff members.

- Ensure the organization of the Communications Unit folders and files in the server, according to key activities and demands

- Support supervisor in the preparation of briefings, talking points and speeches, in close collaboration with staff and experts

- Production of the Communications Unit activity reports, organization of minutes for relevant meetings, constant follow-up and organization of analytical data related to the dissemination of UNDP Brazil messages through its communications channels

- Help the supervisor in the preparation of daily news clippings on stories related to UNDP Brazil mandate and activities; organize such material for internal dissemination.

- Preparation of PowerPoint and Prezi presentations related the Communications Unit activities and support to other UNDP Brazil units in preparing and reviewing similar materials for internal and external audiences.

5. Assist Communications Coordinator with administrative and logistical tasks related to the Communications Unit

- Administrative and logistical support to the communications team, including preparation of trips, high-level missions, organization of calendars, meetings and other activities and events.

- Administrative support in the internal operational platforms as required, including registration of suppliers (creation of vendors) and other forms related to payments, reimbursements, travel authorizations, etc.

- Assist the Communications Coordinator in organizing the prioritizing internal and external demands, supporting the unit in the distribution of tasks IV.

The key results have an impact on creating effective communications and dissemination of information on UNDP as UN’s global development network. Accurate analysis and presentation of information enhances UNDP position as a strong development partner. The information provided facilitates decision making of the management.

Competencies

Functional Competencies:

1. Advocacy/Advancing a Policy-Oriented Agenda

Support the preparation of information for advocacy

- Identifies relevant information for advocacy for UNDP’s goals for a variety of audiences

- Makes research and maintains contacts in the media, government, private sector, donors, other agencies, civil society and other stakeholders for UNDP Brazil’s advocacy efforts

Creating Visibility for UNDP Brazil/Supporting UNDP Brazil’s Capacity to Advocate Research and information gathering

- Disseminate information/materials on UNDP Brazil’s development/humanitarian activities

- Collects, and disseminates information on UNDP Brazil’s focus areas

2. Promoting Organizational Learning and Knowledge Sharing Basic research and analysis

- Researches best practices and present new, more effective ways of doing things

- Documents innovative strategies and new approaches

- Identifies and communicates opportunities to promote learning and knowledge sharing

- Tracks bottlenecks, problems and issues, and proposes solutions

- Responds positively to new approaches

3. Job Knowledge/Technical Expertise Fundamental knowledge of processes, methods and procedures

- Understands the main processes and methods of work regarding the position.

- Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

- Identifies new and better approaches to work processes and incorporates them in his/her own work

- Strives to keep job knowledge up-to-date through self-directed study and other means of learning

- Demonstrates good knowledge of information technology and applies it in work assignments

4. Client Orientation Maintains effective client relationships

- Reports to internal and external clients in a timely and appropriate fashion

- Organizes and prioritizes work schedule to meet client needs and deadlines

- Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

- Responds to client needs promptly

Core Competencies:

- Demonstrating/safeguarding ethics and integrity

- Demonstrate corporate knowledge and sound judgment

- Self-development, initiative-taking

- Acting as a team player and facilitating team work

- Facilitating and encouraging open communication in the team, communicating effectively

- Creating synergies through self-control

- Managing conflict

- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing the responsibility of each staff member.

- Informed and transparent decision making

- Focuses on result for the client and responds positively to feedback

- Consistently approaches work with energy and a positive, constructive attitude

- Remains calm, in control and good humored even under pressure

Required Skills and Experience

Education:

  • University degree in: Journalism, Marketing or Public Relations.
  • University degree in other UNDP related areas, such as International Relations, Social or Political Sciences, combined with relevant experience in Communications will also be considered.
  • Post-graduation or Masters in Communications is desirable, but not a requirement.

Experience:

  • 5 to 10 years of relevant experience in communications at national level.
  • Experience in communications for international organizations such as UNDP is desirable.
  • Proved experience in the usage of computers and MS Office Package (MS Word, Excel, and PowerPoint) as well as the Adobe Package (Creative Suite) or other audio-visual editing software
  • Proved experience in handling institutional social media platforms and web-based management systems

Language Requirements:

  • Fluency in Portuguese and English.