Historique
Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.
The following documents shall be required from the applicants:
Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.
Office/Unit/Project Description
UNDP is the development arm of the United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.
We are leveraging the power and agility of digital to propel all people forward, starting with digital initiative development, scaling innovation, and communicating this organizational change internally and externally. To achieve this, we need a team that's nimble, that's passionate, that has the technical skills required to help close the digital divide. Are you one of these people? Read more about UNDP Strategic Plan 2022-2025.
To bring digital around the globe, we need someone who can manage digital products that advance digital development at UNDP. The position of the Digital Product manager will be part of the team at the Chief Digital Office (CDO) and report to the Data and Digital Systems lead.
Devoirs et responsabilités
Scope of Work
The Digital Product Manager will oversee a portfolio of UNDP digital products and support product development process for several digital concepts. The role will involve the ongoing evolution and management of products that enable digital transformation and effective delivery of UNDP programmes.
Specifically, the Digital Product Manager will be responsible for management of matured products in the UNDP digital transformation offer, UNDP internal systems and ready to scale products developed with UNDP BPPS. The Digital Product Manager will also support conceptual development of new products, services and platform solutions.
Under the supervision of the Data and digital systems lead, the product manager will be responsible for the following:
Product planning
- Develop and agree product plans/roadmaps with the relevant UNDP stakeholder/sponsor of the digital product.
- Support the research, proposal, prototyping, testing, and conceptual development of new products, services and platform solutions
- Develop pragmatic agile management processes to ensure products continue to be user centric, cost-efficient and impact oriented.
- Build strong relationships to ensure appropriate product oversight and organisational buy in required for the product vision to be realised.
- Regularly communicate and present product roadmaps to relevant teams within CDO and UNDP at large.
- Drive thought leadership on digital product management.
Product and service development
- Enable continuous development process for products under management, with iterative customer and stakeholder feedback, deploying regular product releases and fixes.
- Implement and maintain the necessary technical and organizational infrastructure for product delivery, including documentation/communications materials.
- Develop and implement quality standards and assurance processes by meeting/exceeding relevant UNDP and industry digital standards.
Management, continuous improvement and support
- Implement ongoing product methodology and quality improvements in line with the relevant product roadmap.
- Provide responsive product support to relevant UNDP internal clients.
- Expand the breadth and depth of resources that enable greater levels of customer satisfaction through targeted automation, including templates, detailed documentation and standard operating procedures.
- Provide product training sessions for relevant teams in UNDP, including UNDP regional and country office focal points.
Compétences
Core | |||||||||||||||||||||||||
Achieve Results: | LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact | ||||||||||||||||||||||||
Think Innovatively: | LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements | ||||||||||||||||||||||||
Learn Continuously: | LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences | ||||||||||||||||||||||||
Adapt with Agility: | LEVEL 2: Adapt processes/approaches to new situations, involve others in change process | ||||||||||||||||||||||||
Act with Determination: | LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident | ||||||||||||||||||||||||
Engage and Partner: | LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships | ||||||||||||||||||||||||
Enable Diversity and Inclusion: | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination | ||||||||||||||||||||||||
Cross-Functional & Technical competencies
|
Qualifications et expériences requises
Min. Education requirements |
|
Min. years of relevant work experience |
|
Required skills | Technical:
Core behavioural:
|
Desired skills in addition to the competencies covered in the Competencies section |
|
Required Language(s) |
|
Professional Certificates |
|