Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.


Office/Unit/Project Description

The United Nations Development Programme (UNDP) is the knowledge frontier organization for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy and programme work carried out at HQ, Regional and Country Office (CO) levels, form a contiguous spectrum of deep, local knowledge to cutting-edge global perspectives and advocacy. Within this context, UNDP invests in a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.

The UNDP Tax for SDGs Initiative is managed by the Bureau for Policy and Programme Support (BPPS’s) Sustainable Finance Hub (SFH), with resource persons embedded in the SDG Finance Teams in Amman, Bangkok, Istanbul, Panama and Pretoria.

The UNDP Tax for SDGs Initiative has a particular emphasis on linking tax administration and tax and fiscal policies with the broader SDGs. Building on UNDP Country Office portfolios and already existing engagements with Ministries, UNDP will bring a stronger focus on the role of tax and fiscal policy in achieving Agenda 2030. The project places a particular focus on reducing gender and social inequalities in tax and fiscal policy as well as taking forward climate action and environmental goals, and health outcomes. Representing the views of developing countries in the global normative tax discussions is critical and to this effect the UNDP Tax and TIWB will also work to bring evidence and perspectives from developing countries into the regional and international discussions on taxation.


Institutional Arrangement

  1. The Technical Specialist – Digitalization of Tax Administrations will report to the Head of Tax for SDGs Initiative.
  2. Throughout the project, collaboration and coordination with the rest of the UNDP Tax team will be required.

Devoirs et responsabilités

Scope of Work

UNDP’s Bureau for Policy and Programme Support (BPPS) is seeking a Technical Specialist – Digitalization of Tax Administrations to take the primary technology leadership role for the digitalization component in the UNDP Tax for SDGs Initiative, incl. from UNDP-side in TIWB. The project places a particular focus on better utilization of digital technology solutions in tax administration processes to support better domestic revenue mobilization (DRM). This work will also include promoting forensic labs through digitalization and leveraging advances in artificial intelligence. The work will also help with sharing of good practices and perspectives from developing and developed countries in the use of ICT for tax administration at national, regional and international levels.

1) Specific Programmatic Support

  1. Develop a comprehensive support plan for developing countries that incorporates specific initiatives for better utilization of digital technology solutions in the tax administration processes to support better domestic revenue mobilization (DRM), piloting of forensic labs and leveraging advances in artificial intelligence.
  2. Manage from the UNDP side the diagnostic assessments supported by joint OECD-UNDP TIWB project, create a framework to capture the results thereof and document lessons for the future in a formal guidance note on improvement of digitization of tax administrations.
  3. Liaise with counterparts within the UNCDF programme to apply any appropriate solutions from the digital public goods alliance (DPGA) in achieving tax administration automation goals in developing countries. Further, work with UNCDF partners to investigate applicable open-source technologies and distributed systems for tax administrations in developing countries.
  4. Advise senior level managers in national tax administrations to help align and enhance business processes for more optimal utilization of ICT investments made.
  5. Provide technical assistance to countries in peer review and implementation of their digitalization strategies, where applicable.
  6. Facilitate national tax administrations’ (NTAs) linkage with development partners for the possible provision of digital products for cloud storage facility.

2) Policy and Technical

  1. Lead the development of model automation requirements document for tax administrations based on current good practices.
  2. Organize and coordinate meetings, workshops, missions, conferences and side events to strengthen strategic engagement with UN system partners and other stakeholders on the use of ICT in DRM.
  3. Lead the development of concept note on digitalization of tax administrations. 
  4. Provide TA (Technical Advisory) to NTAs to support them in leveraging advances in artificial intelligence and in case selection and strategic data analysis, based on tax digitalization roadmap.

3) Knowledge Management

  1. Conduct analyses of tax/ public finance related ICT projects supported by UNDP to identify best practices.
  2. Engage with and capture knowledge from major technology vendors on emerging technologies that can support DRM, including the use of AI for tax administration.
  3. Develop a guide for senior management of tax administrations of developing countries on the application of ICT in strategy formulation, business planning, and operational management in tax administration.

4) Communications and Outreach

  1. Coordinate planning, administration and logistics in sharing good practice with other countries, including the viability of ICT strategic design and implementation/integration frameworks.
  2. Organize virtual and in-person meetings of responsible ICT staff in tax administrations in developing countries to share good practices, documents and application roadmaps developed under the Tax for SDGs Initiative’s Concept Note on Digitalization of Tax Administrations.
  3. Any additional task as assigned by the Head of Tax for SDGs Initiative.



Achieve Results:

LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact

Think Innovatively:

LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems

Learn Continuously:

LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences

Adapt with Agility:

LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination:

LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results

Engage and Partner:

LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration

Enable Diversity and Inclusion:

LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity


Cross-Functional & Technical competencies

Thematic Area



Programme and Policy

SDG Finance

Public Sector Finance (Tax and domestic resource mobilization, public financial management and public expenditure)

Programme and Policy


Public Sector Reform

Digital & Innovation

Data Governance

Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization technologies

Digital & Innovation

Data strategy & management

Knowledge to draft or execute a data strategy or a data management framework

Digital & Innovation

Behaviour change communication/ communication for development

Knowledge of appropriate digital communication methodologies for development and behaviour change, and ability to apply them practically

Information Management & Technology

Solutions Architecture

Ability to design and manage the Information system architecture supporting corporate business processes. Design integration strategies and approaches to integrate of one or more applications or services to maintain a coherent and effective IT architecture.

Information Management & Technology

IT Continuity and Disaster Recovery

Ability to advise on IT continuity and disaster

Qualifications et expériences requises

Minimum Academic Education

  • Masters’ degree in taxation, public policy, technology (engineering), business administrations, economics, public administration, information technology, or closely related field or highly relevant experience at senior levels.

Minimum years of relevant Work Experience

  • At least seven years of work experience in a tax administration at progressively senior levels.

Required skills and competencies

  • At least five years of relevant experience in the implementation of digitalization of tax administration, or supervision thereof.

Desired additional skills and competencies

  • Demonstrated experirnce in analyzing business processes and management protocols to develop ICT requirements for automation thereof.
  • Experience in software development, quality assurance and validation processes.
  • Experience of conducting workshops would be an advantage.
  • Experience of working in countries other than home country, especially in developing countries is desirable.

Language(s) at working level

  • Fluency in written and spoken English is required.
  • Ability to work in any other UN language will be an asset