Historique
No telephone inquires will be entertained. Only short-listed candidates will be contacted.
All interested candidates should complete the UN PERSONAL HISTORY FORM (P11) at the following link:
UNDP Personal History Form for FTA / TA positions and attach it to the on-line application.
Devoirs et responsabilités
- Implementation of ICT strategies and introduction/implementation of new technologies
- Effective functioning of the CO hardware and software packages
- Networks administration
- Provision of web management services
- Provision of administrative support
- Facilitation of knowledge building and knowledge sharing
- Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment;
- Development and update of ICT annual plan, Elaboration of the content of Internal Standard Operating Procedures in ICT services in consultation with office management;
- Provision of support to the use of Atlas (UNDP’s implementation of ERP) functionality for improved business results and improved client services;
- Provision of inputs to elaboration of internal policies and procedures on the use of ICT.
- Development of new software packages for high impact results (eg.office management systems, electronic registry, etc) as required;
- Supervision of the implementation of corporate UNDP systems;
- Provision of advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs and change of hardware electronic components.
- Operation of network utility procedures defining network users and security attributes establishing directories, menus and drive-mappings, configuring network printers and providing user access. Ensure that the UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks;
- Trouble-shooting and monitoring of network problems;
- Response to user needs and questions regarding network access;
- Maintenance of up-to-date parameters of information for the network clients and electronic mail;
- Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organization of off-site storage of backups;
- Maintenance of measures in place for business continuity and disaster recover processes and procedures including backup and restoration of both server and local storage facilities;
- Timely LAN Infrastructure and Internet connectivity upgrade to meet UNDP requirements.
- Identification of the opportunities and ways of converting business processes into web-based systems to address the issues of efficiency (office management system, donor profile sofware, knowledge management systems);
- Creation and maintenance of the CO intranet ensuring that the content is updated and meets the requirements of UNDP;
- Trouble-shooting and monitoring of websites for UNDP and other UN agencies upon request and preparation of bills for cost recovery for the service provided.
- Provision of advice on and assistance in procurement of new ICT equipment for the CO and projects, provision of technical specifications and information on best options in both local and international markets, review of quotations and bids;
- Maintenance of an up-to-date inventory of the software and hardware;
- Maintenance of the library of reference materials;
- Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;
- Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision;
- Organization of training for the CO staff and projects on ICT issues;
- Maintenance of staff training profiles;
- Synthesis of lessons learned and best practices in ICT;
- Sound contributions to knowledge networks and communities of practice.
Compétences
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
- Informed and transparent decision making
Qualifications et expériences requises