During the last two years the Parliament of Moldova has been very active in developing its organizational setup in order to improve the legislative process and have prompt reaction to changes and priorities of the society. In this regard, important internal regulations and policies were approved, the document flow optimized, the capacities of staffers increased.

Following several elections and political crisis, Parliament's image was seriously affected. According to the last opinion polls, the perception of trust in parliament is slowly but steadily decreasing, from 29.5% in 2010 to 12% in 2013. Lack of adequate working conditions (parliament’s main building is still under reconstruction) affects parliament’s capacity to efficiently communicate too. 

In this context, it is essential to foster good communication mechanisms and to improve the information channels within the Parliament, on the one hand, and between Parliament and CSOs, media, academia, private sector and citizens, on the other hand. The Moldovan Parliament approved a 4-year Communication Strategy in 2011 and its implementation is (although slowly) ongoing.  Recently, the Parliament of Moldova elected a new Speaker. The Speaker represents the institution and is overall responsible to communicate about important political issues and legal changes which affect the society. Therefore, he and his office need extra support for establishing an efficient, systematic and continuous process of interaction with different stakeholders. This will increase the transparency of the institution, will bring Parliament closer to citizens, and finally, will build the confidence of civil society in Parliament.

In this regards UNDP Democracy Programme is seeking to hire a full-time qualified professional for a period up to 4 months, who will contribute to a better communication of parliament and advice on how to improve its image.

to provide strategic advice to the Parliament, in particular to the Speaker of Parliament and its Office on internal and external communication with specific focus on the implementation of the Parliament’s Communication Strategy, country’s European integration agenda and related reforms. The adviser will also coach parliamentary staffers on how to communicate effectively.

The Communications adviser will ensure a high level of analytical support, facilitating the communication and cooperation with the Parliament and other stakeholders. The assignment shall be carried out in close cooperation with the Communication Department of the Parliament of Moldova.

The Communications adviser will assist the Parliament, in particular the Speaker of Parliament and his office in shaping and developing dynamic communications, raising parliament’s public profile and establishing a systematic and continuous process of interaction with different stakeholders.

• Getting acquainted with Parliament’s Communication Strategy (2011);
• Assessing the effectiveness of existing communications means, procedures used by Parliament, identify gaps and provide recommendations on strengthening internal and external channels to spread the information within the parliament and outside of it (e.g. intranet, newsletters, illustrated magazines, etc.);
• Implementing press monitoring mechanisms and contribute to their replication in the communication practice of the Parliament of Moldova;
• Providing advice on media strategy and engagement ahead of and during official visits by the speaker of Parliament;
• Providing guidance and support to Parliament of Moldova Communications Department in collating and re-writing technical and official documents in a media-friendly and informative manner;
• Coaching communication staffers on how to develop and maintain contact with key journalists on parliament matters;
• Coordinating and supervising press conferences, media briefings and interviews;
• Coaching parliamentary staffers on writing and editing press releases, briefing papers and speeches;
• Contributing to the content of the parliament’s website by providing text, photos and audio-visual materials;
• Supporting the establishing of an efficient and structured communication system with the Government, with other national institutions, the national media, business associations and with international partners;
• Contributing to the day-to-day transfer of experience to and capacity building of the parliamentary staffers responsible for communication in the planning and organization of communications and public relations events;
• Developing and updating outreach strategy guidelines, templates and checklists and works with the support team to produce communication event guidelines and tools;
• Developing monthly progress reports on the performed activities;
• Coordinating the above mentioned activities with the Parliament of Moldova Communications Department;
• Any other duties that may be assigned by the Speaker or Head of Communications Department.
  

• A detailed Work Plan developed and submitted by 6 November, 2013. Further it will be coordinated with UNDP and Parliament of Moldova Communication Department;
• Ongoing support to the Speaker of Parliament and its Office on internal and external communication provided during the contract validity period;
• A Report on Parliament’s internal and external communication, containing an overview of the current situation, a list of specific findings and recommendations for improvement developed and submitted by 30 November, 2013;
• Outreach strategy guidelines and templates developed and submitted by 18 December, 2013;
• Two half-day trainings on communication techniques and tools for parliamentary staffers provided by 20-21 January, 2014;
• Parliament’s official web page – www.parlament.md – completed with news, storylines, articles etc. during the contract validity period;
• Monthly activity report developed and submitted by the date of 5 of the next month (The Report will have to be approved by both UNDP project manager and head of Communications Department);
• A final report on the assignment with mission findings and recommendations developed and submitted by 7 March, 2014.

Time frame and Institutional arrangements:

The timeframe for this assignment is planned tentatively through November 2013 – February 2014. The consultant will work 8 hours per day (40 hours per week) within the period of 4 months in total and will be located in the premises of the Parliament. The Parliament will provide consultant with working space, access to Internet, printer and telephone line. 

The Communications adviser will work under the guidance of UNDP’s counterpart at the Parliament of Moldova (Communications Department) – for substantive aspects of the assignment, and under the direct supervision of Project Manager – for administrative aspects. The consultant will report to the Parliament appointed representative and the Project Manager. Monthly progress reports will be presented to the Project Manager and Parliament appointed representative. 

Financial arrangements:

• Excellent knowledge of social media tools;
• Ability to analyse, plan, communicate effectively orally and in writing, draft reports, solve problems, manage PR projects/ events, organize and meet expected results, adapt to different environments (cultural, economic, political and social);
• Outstanding drafting and communication skills. 

• A Bachelor’s degree or equivalent in communications, journalism media studies, international affairs or any other appropriate field.

• At least 8 years of relevant professional experience such as a spokesperson / public relations specialist, preferably for a national or international public administration of an EU Member State or an EU Institution; 
• Working experience in public relations field, media, providing high level communication services to EU governments or to candidate countries;
• Experience in developing and implementing Communication/PR Strategies;
• Experience of coaching and conducting participatory trainings, workshops, and presentations on internal and external communication;
• Experience in covering political, parliamentary, social or economic issues;
• Experience in working with parliament, government and/or international organizations (successful experience in working with UN agencies is an asset).

• Fluency in English is a must;
  
• Fluency in Romanian or German would be a strong asset. 

Computer literacy and ability to effectively use office technology equipment, IT tools.

Documents to be included when submitting the Proposal: 

Interested individual consultants must submit the following documents/information to demonstrate their qualifications:

• Cover letter, explaining why he/she is the most suitable for the work;
• Financial proposal (in USD);
• Personal CV including records on past experience in similar projects/assignments and concrete outputs obtained, and at least 3 references, or the duly filled Personal History Form (P11)

The financial proposal will specify the daily lump-sum fee (which is equal to: the daily fee plus the expenses for stay in the duty station), while the travel expenses (cost for 1 round trip air-ticket (Economy Class only)) must be quoted in separate line item. The payments to the Individual Consultant are made based on the number of days worked. The consultant shall stay minimum of 18 working days per month in the duty station.

All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station (the Consultant is expected to stay in Moldova for entire period of assignment). In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class, he/she should do so using their own resources.

In case of unforeseeable travel for the business purpose, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and Individual Consultant, prior to travel and will be reimbursed.

Initially, individual consultants will be short-listed based on the following minimum qualification criteria:

• Bachelor’s degree or equivalent in communications, journalism media studies, international affairs or any other appropriate field;
• At least 8 years of relevant professional experience such as a spokesperson / public relations specialist, preferably for a national or international public administration of an EU Member State or an EU Institution.

The short-listed individual consultants will be further evaluated based on the following methodology:

Cumulative analysis.

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:

• Responsive/compliant/acceptable; and
• Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation;
• Technical Criteria weight – 60% (300 pts);
• Financial Criteria weight – 40% (200 pts). 

Only candidates obtaining a minimum of 210 points would be considered for the Financial Evaluation. 

Criteria and Scoring:

• Bachelor’s degree or equivalent in communications, journalism media studies, international affairs or any other appropriate field (max 30 points);
• At least 8 years of relevant professional experience such as a spokesperson / public relations specialist, preferably for a national or international public administration of an EU Member State or an EU Institution (max 60 points);
• Working experience in public relations field, media, providing high level communication services to EU governments or to candidate countries (max 40 points);
• Experience of coaching and conducting participatory trainings, workshops, and presentations on internal and external communication (max 20 points);
• Experience in working with parliament, government and/or international organizations (successful experience in working with UN agencies is an asset) (max 30 points);
• Fluency in English is a must. Fluency in Romanian or German would be a strong asset (max 20 points).

• Experience in developing and implementing Communication/PR Strategies (max 30 points);
• Experience in covering political, parliamentary, social or economic issues (max 20 points);
• Excellent knowledge of social media tools (max 20 points);
• Ability to analyse, plan, communicate effectively orally and in writing, draft reports, solve problems, manage PR projects/ events, organize and meet expected results, adapt to different environments (cultural, economic, political and social) (max 15 points);
• Outstanding drafting and communication skills (max 15 points).