Consultant: Communications and IT Assistant - Independent Evaluation Office (US Nationals & Permanent Residents only)

Date limite de candidature :12-Mar-18 (Minuit New York, États-Unis)
Type de contrat :Individual Contract
Niveau du poste :National Consultant
Langues requises :
Durée du contrat initial6 months (renewable based on performance & IEO's workplan and deliverables)


UNDP is the UN's global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries, working with them on their own solutions to global and national development challenges. As they develop local capacity, they draw on the people of UNDP and our wide range of partners.

The UNDP Independent Evaluation Office (IEO) works to enhance the development effectiveness of UNDP to help people build a better life. IEO strengthens accountability and learning through evaluation and partnership. The Independent Evaluation Office conducts strategic, thematic, programmatic and country level evaluations. It assures the quality and use of UNDP evaluations by establishing norms, standards and guidelines and by knowledge sharing and networking.

Devoirs et responsabilités

Provide administrative support to the Communications Analyst including and not limited to the following responsibilities:

  • Disseminate and distribute all hardcopy IEO publications and outreach materials to identified internal and external audiences;
  • Take stock of office inventory and display of publications and ensure stocks can meet demand;
  • Implement processes for printing and liaise with printers and other suppliers to ensure production and delivery to meet event and meeting deadlines; Track, receive, unpack/pack shipments and packages;
  • Alert UN Sales on upcoming titles; liaise with UN publications to secure International Standard Book Numbers (ISBN’s) and submit author questionnaire forms; obtain sales numbers and upload files to the FTP server;
  • Maintain and update contacts database, ensuring that the mailing list is complete and up-to-date and serves as an effective tool for distribution;
  • Capture IEO photos, maintain IEO’s photo library on Flickr and YouTube account;
  • Perform video editing and focal point for internal video recordings; and
  • Provide support to publishing tasks as required such as coordinating translations and pre/post production phases.

Provide administrative support to the IT specialist including and not limited to the following responsibilities:

  • Maintain the overall office internal MS SharePoint site ensuring the contents are relevant and up-to-date; Support the updating and archiving of IEO repositories on SharePoint and share drive;
  • Troubleshoot IT problems within the office and provide IT support;
  • Install, configure and maintain desktops, laptops, mobile devices, phones, smartphones, printers, copiers, video conferencing equipment and software applications including Microsoft Office, Adobe, Acrobat Pro, document management, printing, case management, document sharing, remote access, data file storage, and others;
  • Perform trouble shooting as needed to resolve issues;
  • Create and Maintain user accounts and permissions;
  • Procure and track all hardware inventory and system documentation. Coordinate service for equipment in and out of warranty. Work with vendors to evaluate new technology and make recommendations;
  • Support for testing and providing feedback on new image builds, software releases, and hardware standards;
  • Support asset management and tagging of office inventory; and
  • Provide research support and other IT tasks as required.


Corporate Competencies:

  • Demonstrates integrity by modeling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP; and
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:


  • Ability to perform a broad range of administrative activities;
  • Ability to apply knowledge of various United Nations administrative, financial resources rules and regulations in work situations; and
  • Strives to keep job knowledge up-to-date though self-directed study and other means of learning. 

Planning and Organizing

  • Ability to plan own work, manage conflicting priorities and work under pressure of tight and conflicting deadlines. Monitors and adjusts plans and actions as necessary; and
  • Uses time efficiently.


  • Ability to extract, interpret, analyze data and resolve problems;
  • Uses Information Technology effectively as a tool and resource; and
  • Promotes respectful and effective communication with all individuals regardless of gender, national and cultural background.


  • Organized, resourceful and a team player; and
  • Works collaboratively with colleagues.


  • Demonstrates excellent presentation skills; and
  • Takes and interest in new ideas and new ways of doing things; thinks outside the box.


  • Anticipates concerns and needs of clients and responds with appropriate solutions;
  • Ability to work under pressure in a stressful environment; and
  • Demonstrates problem solving and action oriented approach.

Qualifications et expériences requises


  • Completion of Secondary Education;
  • A University Degree in Communications, Economics, Political Sciences and/or Social Sciences would be desirable, but it is not a requirement.

Required skills and experience:

  • Minimum 5 years of relevant experience; familiarity with the UN system an asset;
  • Excellent oral and written communication skills in English required;
  • Excellent design and presentation skills are required;
  • Familiarity with Microsoft Office Package (word, excel, PowerPoint) required;
  • Good research skills required;
  • Knowledge of SharePoint required; other data base systems an asset;
  • Knowledge of video editing required;
  • Knowledge of InDesign or Photoshop an asset.


  • Fluency in English is required;
  • Working knowledge of another UN language an asset.

Application Instructions

The following documents should be uploaded as one document onto the UNDP Jobs site:

Please combine all your documents into one (1) single PDF document as the system allows a maximum upload of one document.

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