Web Development and Web Management Consultant


Lieu : Home-based with one mission to Geneva and one mission New York
Date limite de candidature :18-Mar-18 (Minuit New York, États-Unis)
Type de contrat :Individual Contract
Niveau du poste :International Consultant
Langues requises :
Anglais  
Date de commencement :
(date à laquelle le candidat sélectionné doit commencer)
28-Mar-2018
Durée du contrat initial120 working days
Durée prévue de la mission :28 March to 30 December 2018

Historique

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life, as envisaged by 2030 Agenda for Sustainable Development. We are on the ground in more than 170 countries and territories, working with governments and people on their own solutions to global and national development challenges. As they develop local capacity, they draw on the people of UNDP and our wide range of partners that can bring about results.

The Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP’s Strategic Plan and help countries to achieve the Sustainable Development Goals.  BPPS’s staff provides technical advice to Country Offices; advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, South-South and Triangular cooperation initiatives, and engages in UN inter-agency coordination in specific thematic areas.

UNDP HIV, Health and Development Strategy 2016-2021

UNDP’s commitment to HIV and other major health challenges is based on the principles that health is both a driver and outcome of development, and that actions across a wide range of development sectors have a significant impact on health outcomes.

UNDP’s work in HIV and health contributes to the Sustainable Development Goals by addressing the social, economic and environmental determinants of health, health-related inequalities and governance for health. UNDP’s work in these areas is outlined in its HIV, Health and Development Strategy 2016-2021.

The strategy encompasses three inter-related action areas, each of which includes three priorities:

Action Area 1: Reducing inequalities and social exclusion that drive HIV and poor health.

Action Area 2: Promoting effective and inclusive governance for health.

Action Area 3: Building resilient and sustainable systems for health.

HIV, Health and Development Approach

UNDP is a founding co-sponsor of the Joint UN Programme on HIV/AIDS (UNAIDS), a partner of the Global Fund to Fight AIDS, Tuberculosis and Malaria, and a co-sponsor of several other international health partnerships. UNDP’s work on HIV, health and development leverages the organisation’s core strengths and mandates in human development, governance and capacity development to complement the efforts of specialist health-focused UN agencies.

UNDP’s Partnership with the Global Fund

The Global Fund achieves its goals through a broad range of partnerships, including with the United Nations family. UNDP partners with the Global Fund to support and strengthen national responses to HIV, Tuberculosis and malaria. The objective is to ensure access to quality health services for all, and enable all those living or affected by the diseases to live healthy, productive lives. The partnership leverages UNDP’s mandate to strengthened institutions to deliver universal access to basic services and rebuilding resilient health services in crisis and post-crisis settings.

  • UNDP supports the implementation of Global Fund programmes on an interim basis in countries facing significant capacity constraints, complex emergencies, donor sanctions, or other difficult circumstances;
  • Develops national capacity and strengthens national systems to gradually reduce the need for UNDP implementation support and to transfer the role of Principal Recipient to national entities when circumstances permit;
  • Transforms national responses to the 3 diseases by providing policy and technical support in areas of UNDP expertise and mandate, such as human rights, gender, sustainable financing and environmental sustainability, and reaching key populations at higher risk.

UNDP Results

UNDP has contributed to 3.1 million lives saved  through the UNDP-GF Partnership. As of 2017, UNDP is managing 36 grants in 19 countries, as well as 3 regional grants. The current total value of the portfolio in signed grant agreements is $1.7 billion. Total portfolio expenditure in 2015 was US $423 million.

Beyond this programme implementation role, the past few years have seen a further deepening in UNDP’s engagement on human rights, key populations, gender, capacity development of systems for health, sustainable financing, and other key strategic issues.

UNDP and Capacity Development

While managing health grants and programs, UNDP simultaneously works to develop the capacity of governments and/or civil society organisations to take over the implementation management when circumstances permit. It works to develop national capacity with a focus on long-term sustainability, leveraging UNDP’s global experience and its expertise in capacity development.

Capacity Development is central to all of UNDP’s programmes, especially through setting up flexible implementation arrangements, giving national entities increasing levels of responsibility, and through the design of the implementation arrangements which ensure that national systems are used for key functions such as programming, Monitoring & Evaluation (M&E), forecasting and supply chain management. Utilisation of national systems helps to strengthen them and prepare for a sustainable transition of the implementation management role to national entities.

UNDP Global Fund Capacity Development Toolkit

The UNDP Global Fund Capacity Development Toolkit http://www.undp-globalfund-capacitydevelopment.org/ has been developed to support partners, national counterparts, UNDP, the Global Fund and UNDP strengthen health systems, enhance the legal and policy environments, sustainable transitions and document and share the results. The sections include;

  • Functional Capacities

http://www.undp-globalfund-capacitydevelopment.org/en/functional-capacities/

  • Our Results

http://www.undp-globalfund-capacitydevelopment.org/en/results/

  • Critical Enablers

http://www.undp-globalfund-capacitydevelopment.org/en/critical-enablers/

The UNDP Website Development;

The CD Toolkit has been developed over the last six years on Umbraco CMS and is housed on a single server which limits the speed. The current CD Toolkit is only HTTP and needs to be Hyper Text Transfer Protocol Secure (HTTPS) browser secure which will need to be addressed. The current arrangement is also relatively expensive.

A new approach will now be taken in developing a new website for UNDP’s  Strategy on Building Resilient and Sustainable Systems for Health (see outline of sections for the new website below). The web development for the new Building Resilient and Sustainable Systems for Health site will be replicated for the existing UNDP Capacity Development Toolkit website which will enable the old site to be migrated.

Outline of the UNDP’s Strategy on Building Resilient and Sustainable Systems for Health new Website;

Building Resilient and Sustainable Systems for Health

  • Introduction and Purpose;
  • The state of health systems in the era of the 2030 Agenda, to lay the foundation for the why and what of resilient and sustainable systems for health;
  • Strategy Objectives and Strategy Alignment;
  • HSS RSSH and other frameworks;
  • Evidence and Lessons Learned;
  • Future trends / challenges / opportunities;
  • UNDP’s vision, guiding principles and comparative advantage on resilient and sustainable systems for health;
  • UNDP’s Strategy on Building Resilient and Sustainable Systems for Health;
  • What UNDP does; Building capacity; Implementation support; Policy support; Innovations such as the use of technologies;
  • UNDP Guidance, Resources Tools – the CD toolkit and the new Website aligned to the Health Strategy.

Three Strategic Elements for Health;

The three strategic elements for health in version one of the new website are;

  1. Procurement and supply chain management PSM for health;
  2. Financial and fiduciary management for health;
  3. Legal and policy environment for health.

Resilient and Sustainable Systems for Health;

Other strategic areas will be expanded incrementally and released in future versions of the website to maintain interest, respond to demand and broaden the scope;

  • Monitoring and Evaluation, Health Management Information Systems (HMIS), Results Based & Performance;
  • Human Resource Management for Health;*
  • Program Management, Performance, Indicators, Results and Impact;
  • Risk Management / Assurance, Audit, Anti- Corruption;*
  • Sustainable Transitions, Sustainable Financing;*
  • Intellectual Property Rights;*
  • Climate Change and Health. *

*Short sections will be included in version one of the strategy and will also be reflected in the sections above. These Strategic Areas will be expanded incrementally and released in future versions to maintain interest, respond to demand and broaden the scope.

Development and Management of the new UNDP’s Strategy on Building Resilient and Sustainable Systems for Health website;

A new static website will need to be developed using modern static website generator. It will use Netlify servers and Content Distribution Network (CDN) or equivalent which instead of a single server will push to a global network of intelligent CDN nodes, which is important for the site which will be used by countries across the globe. The CDN will also need to handle asset fingerprinting, automatic caching headers, and smart redirect & rewrite rules. The new site will need to have Hyper Text Transfer Protocol Secure (HTTPS) to be browser secure, to prevent search engines and /or users identifying that the site is insecure.

A priority is to develop the new UNDP’s Strategy on Building Resilient and Sustainable Systems for Health site on the new CDN and then as soon as feasible gradually migrate the old CD Toolkit using intelligent rewrite and proxy rules to transition gradually from a traditional dynamic site to a modern build tool. This will use advanced CDN logic proxy for any request that's not in the build to the current CD Toolkit legacy site.

The new websites will include a Progressive Web App (PWA) feature which will enable App icons to be downloaded to android phones and tablets, which will provide an offline browsing capability. The new sites will also be responsive for all mobiles, tablets and laptops. During the Web development opportunities will be scanned for the further development of web or cloud based tools as well as well as mobile technologies. 

Social media accounts; twitter @CD2transform and facebook https://www.facebook.com/cd2transform play a part in the existing CD Toolkit in reaching different audiences. Both websites will need to utilize social media platforms to further enhance the engagement and interaction of key audiences and users.

The existing domain name for the CD Toolkit http://www.undp-globalfund-capacitydevelopment.org/ will continue to be used as it constantly appears in the top 20 of google searches. It will be transferred to the new server. A new URL and domain name will need to be agree and registered for the UNDP’s Strategy on Developing Resilient and Sustainable Systems for Health site. The new URL will be named using criteria to maximize top ten appearances in google and other search engines.

Objective;

To utilize new technologies, software and approaches to create faster, improved global access, mobile responsive, secure, easy to develop, low cost, easy to manage and user friendly static web sites for the existing UNDP Global Fund Capacity Development website and the new UNDP’s Strategy on Building Resilient and Sustainable Systems for Health website.

 


Devoirs et responsabilités

The Consultant will:

  • Produce a work plan and timeline including outputs and timelines;
  • Work with relevant members of the team and key stakeholders to identify the purpose, requirements and functions needed for the new websites and to understand the end users needs;
  • Design and carry out the web development to produce the first version of both websites, share and obtain feedback / comments and apply to version 1.2;
  • Upload and share version 1.2 of both websites to allow testing, identify bugs and obtain feedback and comments from end users and apply the required changes and modifications to version 1.3.;
  • Upload version 1.3 of both websites onto the server and make them accessible to the public;
  • Utilize the CDN to complete the above deliverables;
  • Liaise with other contributors to understand opportunities and challenges and propose, audience and objectives of the two websites and following agreement deliver solutions;
  • Support the uploading, formatting, updating, management and quality assurance of the dynamic content of the two websites;
  • Maximize the tools available in Netlify enhance the number of times search engines identify the websites in the top twenty, as well as maximizing the speed of the site;
  • To monitor the performance of the two websites and report on progress and address the constraints on a monthly basis;
  • Maximize the templates and design features available in Netlify to produce modern websites. This will include ensuring the functionality site is appropriate for its use and provides ease of navigation through well designed and concise menus, ‘bread crumbs’ and site maps;
  • Introduce, fully utilize and manage Hyper Text Transfer Protocol Secure (HTTPS) browser secure for both websites;
  • Enhance the presentation of relevant data and results in the two websites with the appropriate use of info-graphics, icons, charts, maps and visualizations;
  • Ensure that where appropriate external resources are used by clicking a link which opens in a new window. Utilize a system to regularly check external links to check they are active and take corrective action where needed;
  • Where problems are identified analysis of the issues, trouble shooting and rectification is carried out in a reasonable time scale.
  • Use google analytics on a monthly basis to build an understanding of the users and produce a monthly report, including country, search engines being used, number of pages being viewed, the number of visitors to each page, together with the length of time spent on the site, and if the user is new or a repeat visitor. Based on the google analytics produce options and recommendations to continuously improve the performance of the web two websites;
  • Monitor the social media accounts analytics, report and make recommendations on the most effective use of the social media accounts.

Expected Deliverables;

  1. To design and develop and launch new static website for the existing UNDP CD Toolkit;
  2. To design and develop and launch new static website for the new UNDP’s Strategy on Building Resilient and Sustainable Systems for Health;
  3. To use a new Content Distribution Network (CDN) which instead of a single server will push to a global network of intelligent CDN nodes, for both sites which will provide high speed access by countries across the globe;
  4. To utilize and put in place the latest browser security Hyper Text Transfer Protocol Secure (HTTPS) for the two new sites to provide the highest possible levels of security for users of the site;
  5. To migrate the old CD Toolkit using new CDN, including intelligent rewrite and proxy rules to transition gradually from a traditional dynamic site to a modern build tool;
  6. To agree, register and put in place a ‘google’ friendly URL for the new UNDP R&SS for Health website;
  7. To utilize and apply mobile responsive friendly technology for both sites including PWA;
  8. To manage the uploading, navigation, quality and user friendliness of dynamic web content of the two new websites;
  9. To design and integrate relevant social media accounts into the above websites;
  10. To scope, evaluate and support new and innovative mobile technologies as well as web and cloud based technologies to enhance the websites and supporting tools;
  11. To produce a manual with guidance on how to manage and utilize the website and orientate relevant members of the team; and   
  12. To produce a final report on completion of the work.

Reporting: The consultant shall report to the Senior Capacity Development Advisor.All expected deliverables will be submitted to the Senior Capacity Development Advisor and the relevant team focal points for approval when relevant. 

Evaluation:

Candidates will be evaluated using a combined scoring method with the qualifications and methodology weighted at 70% and the price offer weighted at 30%.  Only candidates obtaining a minimum of 49% (out of 70%) points on the technical qualifications part will be considered for the Financial Evaluation.

Criteria for technical evaluation (70%):

  • Relevance of education to the consultancy (10 points);
  • 3 years experience in designing and developing technical proposals and develop practical project management plans optimizing, and maintaining a database server infrastructure or equivalent, including experience using distributed version control systems, preferably git. (20 points);
  • Experience in developing and managing website using a modern static website generator such as Jekyll, Hugo, GatsbyJs or equivalent for uploading, formatting of website content that is easy to navigate. (15 points)
  • Experience in developing and managing website using a modern static website generator such as Netlify servers and Content Distribution Network (CDN) or equivalent, is an advantage. Analyzing google analytics and other web master tools, and applying this to the design of websites to improve the experience of end users is an advantage. (15 points);

The Candidate must provide a link to a website that they have been actively involved in the development and management of together with a description of their role. (10 points);

Criteria for financial evaluation (30 points maximum):

p = y (µ/z), where

p = points for the financial proposal being evaluated
y = maximum number of points for the financial proposal
µ = price of the lowest priced proposal
z = price of the proposal being evaluated

Payment Method:

Payment: All-inclusive Daily Fee

  • The consultant will be paid as a daily rate (based on the number of days worked).
  • Payments will be based on the Certificate of Payments that will be submitted on a monthly basis;
  • Time Sheet will be attached and verified by the direct supervisor; and
  • Final tranche upon performance evaluation from the direct supervisor.


Compétences

Corporate:

  • Demonstrates integrity by modelling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional:

  • Strong analytical, negotiation and communication skills, including ability to produce high quality practical advisory reports and knowledge products;
  • Professional and/or academic experience in one or more of the areas of international development, public health or related field.

Project and Resource Management:

  • Ability to produce high quality outputs in a timely manner while understanding and anticipating the evolving client needs.
  • Strong organisational skills;
  • Ability to work independently, produce high quality outputs.

Communications and Advocacy:

  • Strong ability to write clearly and convincingly, adapting style and content to different audiences and speak clearly and convincingly;
  • Strong analytical, research and writing skills with demonstrated ability to think strategically;
  • Strong inter-personal, negotiation and liaison skills.

Partnership building and team work:

  • Excellent negotiating and networking skills;
  • Demonstrated flexibility to excel in a multi-cultural environment.


Qualifications et expériences requises

Education:

  • Bachelor degree or equivalent in ICT, Computer Science or Web Design, alternatively industry specific qualifications Microsoft MS SQL Server or equivalent.

Experience:

  • Minimum of 3 years experience in designing and developing technical proposals and develop practical project management plans, optimizing, and maintaining a database server infrastructure or equivalent, including experience using distributed version control systems, preferably git;
  • Experience in developing and managing website using a modern static website generator such as Jekyll, Hugo, GatsbyJs or equivalent, for uploading, formatting of website content that is easy to navigate;
  • Experience managing websites using Netlify servers and Content Distribution Network (CDN) or equivalent is an advantage; and 
  • Analyzing google analytics and other web master tools, and applying this to the design of websites to improve the experience of end users is an advantage.

Language:

  • Fluency in written and spoken English is required.

Travel: 

  • One 5-day mission to Geneva is planned, at the design and work planning stage of the new websites; and
  • A second 5-day mission to New York for the launch of the new websites and future planning.

All travel costs will be covered by UNDP according to its rules and regulations. Travel, payment of travel costs including tickets, lodging and terminal expenses will be agreed upon, between UNDP and the Individual Consultant, prior to travel and will be covered and paid by UNDP. The fare will always be “most direct, most economical” and any difference in price with the preferred route will be paid for by the expert.

Security: Individual Consultants are responsible for ensuring they have vaccinations/inoculations when travelling to certain countries, as designated by the UN Medical Director. Consultants are also required to comply with the UN security directives set forth under https://trip.dss.un.org

 

Application Submission Process:

Interested individual consultants must include the following documents when submitting the applications in UNDP job shop (Please note that only 1 (one) file can be uploaded therefore please include all docs in one file):

 

Applicants should submit:

 

ANNEX 1 - INDIVIDUAL CONSULTANT GENERAL TERMS AND CONDITIONS is provided here: http://www.undp.org/content/dam/undp/documents/procurement/documents/IC%20-%20General%20Conditions.pdf

 


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