The Project is part of the continuous efforts by the Norwegian Government to support judicial reform in the Western Balkan countries in line with the priorities identified in the relevant national and international strategic and policy documents.
The project works to enhance institutional and operational capacities of the judicial institutions in the region to further improve the professionalism, independence, accountability and efficiency of the judiciaries in the Western Balkans.
Improvements in court management and court administration, further development of the judicial information system and judicial statistics and analysis are all factors strongly contributing to court performance. Policy research and developing innovative ideas in this regard, sharing experience, know-how and practice amongst the regional countries could ease and expedite the efforts.


The purpose of the regional conferences and seminars together with the policy research and capacity building in utilising judicial data is to improve capacity of the Western Balkan judiciaries for implementation of judicial reform initiatives through cross-country cooperation and collaboration.

The project will engage relevant experts to analyze the current court performance and other management practices and standards used in the Western Balkan judiciaries and compare them to the best international/European practices in order to develop policy recommendations on how these systems and processes could be further developed.

The project aims at strengthening the capacity of the regional judiciaries to further develop and implement judicial reforms to facilitate the countries’ aspiration to join the European Union.

Scope of work
In collaboration with the Support to Judicial Reform in the Western Balkans Project, the expert will conduct and facilitate research on the judicial performance management practices and use of statistical data in the Western Balkan countries. This task assumes a desk review and data analysis requirements, field visits to validate results and acquire additional information which can be followed by small-scale workshops/working group(s). Based on results of the research, the expert will identify training needs/formulate policy recommendations and present them to national judiciaries, regional conferences, seminars and workshops.

Devoirs et responsabilités

The consultant is responsible for the following deliverables:

  • Research reports on the judicial performance management practices in the Western Balkan countries
  • Policy recommendations on judicial management
  • Presentation of research findings and recommendations at regional conferences and seminars
  • Develop and deliver hands-on trainings, workshops and seminars
  • Follow up analysis and reporting. 


Deliverables / outputs

Due date



Fact-finding and assessment report(s) with recommendations on use of statistical data and the judicial data analysis capacity in selected regional judiciaries submitted

10 July 2019

35 %



Provided (hands-on) training in judicial data analysis of the relevant staff in the regional judiciaries


20 December 2019

35 %



Participate in research on relevant judicial topics to be presented at the regional conference/seminar/workshop; report submitted


25 June 2020

30 %


Coorporate Responsibility and Teamwork:

  • Demonstrates commitment to UNDP’s mission, vision and values;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Plans, prioritizes and delivers tasks on time;
  • Strives for and promotes excellence in performance continually;
  • Participates effectively in a team-based, information-sharing environment, collaborating and  cooperating with others;
  • Generates ideas and seizes opportunities to support corporate strategic objectives.

People Skills:

  • Demonstrated ability to work harmoniously with persons of different national and cultural backgrounds;
  • Recognizes and responds appropriately to the ideas, interests, and concerns of others;
  • Builds trust and engenders morale by displaying open, transparent and credible behavior;
  • Respects individual/cultural differences; utilizes diversity to foster teamwork;
  • Ensures others’ understanding of, involvement in, and adaptation to a change process.

Partnering and Networking:

  • • Communicates sensitively and effectively across different constituencies;
  • • Ability to work as a member of a team as well as work autonomously.


  • Plans and produces quality results to meet established goals.


  • Technical writing skills, formulates written information clearly and persuasively;
  • Strong communication skills;
  • Shares information openly with co-workers and partners while using discretion to protect confidences;
  • Presents information in a clear and articulate manner.

Qualifications et expériences requises

Academic Qualifications/Education

  • Advanced degree in Economics


  • Minimum 10 years of relevant professional experience in statistical analysis of judicial data related to the Western Balkan judicial settings;
  • Experience in working on international projects related to judicial reforms
  • Extensive experience in econometric data analysis and writing research papers;
  • Experience in delivering seminars and presenting at conferences;
  • Experience in designing and delivering trainings
  • Extensive knowledge of EU and international norms and standards in court administration/management and judicial statistics;
  • Comprehensive experience in policy analysis and writing of data-driven policy proposals in court administration and court performance management.

Languages Requirements

  • Fluency in written and spoken English and Bosnian/Serbian/Croatian/Montenegrin languages

Documents to be included when submitting the proposals

Interested individual consultants must submit the following documents/information to demonstrate their qualifications:

Applicants are required to submit an application including:

Financial Proposal

  • Lump sum contracts

The financial proposal shall specify a total lump sum amount, and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in installments or upon completion of the entire contract). Payments are based upon output, i.e. upon delivery of the services specified in the TOR.  In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount (including the number of anticipated working days, travel/accommodation).

Qualification Criteria
Criteria Weight  Max. Point

  • Relevant Education 20% 20
  • Relevant professional experience 70% 70
  • Knowledge of English and the languages of the Western Balkans region 10% 10

Only candidates obtaining a minimum of 50% would be considered for the technical evaluation

Technical Evaluation
Criteria Weight Max. Point

Qualification  ratings 25% 25

  • Professional experience in the analysis of performance indicators and day-to-day management based on the data generated by the judicial case management systems in the Western Balkan judicial settings 30% 30
  • Previous experience delivering and developing training materials 25% 25
  • Proficiency in official languages of the Western Balkan region and English to be assessed on the basis of the concept note submitted 20% 20

Only candidates obtaining a minimum of 70 points would be considered for the Financial Evaluation


Individual consultants will be evaluated based on the following methodology:

Cumulative analysis

When using this weighted scoring method, the award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

  • * Technical Criteria weight-70%
  • * Financial Criteria weight- 30%

Please scan all above mentioned documents and upload as one attachment only online through this website.


  • For an assignment requiring travel, consultants of 65 years or more require full medical examination and statement of fitness to work to engage in the consultancy.
  • Due to large number of potential applicants, only competitively selected candidates will be contacted for remaining steps of the service procurement process.