UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

UN Women in Bangladesh is supporting the Government of Bangladesh with the Rohingya humanitarian crisis response. The Sub-office in Cox’s Bazar was established in January 2018 for UN Women’s Rohingya response activities in Cox’s Bazar district. UN Women has developed a response programme in partnership with the Ministry of Women and Children Affairs to meet the specific needs of the most vulnerable and marginalized Rohingya Refugee women and girls and the women and girls in the host communities affected by the refugee influx in Cox’s Bazar. The objective of UN Women’s engagement is to ensure protection, as well as equitable and safe access to and benefit from the humanitarian and development assistance to the most vulnerable, and marginalized Rohingya women and host community women. The programme also promotes women’s participation and leadership in the camps and host community, and women’s active role in maintaining peace and social cohesion. UN Women co-chairs the Gender in Humanitarian Action Working Group under the Inter-Sector Coordination Group with UNHCR to promote gender-responsive humanitarian action across humanitarian agencies in Cox’s Bazar.

Reporting to the Gender and Humanitarian Action Programme Specialist, the Monitoring and Reporting Associate will substantially contribute to UN Women’s pilot Community ‘Complaints and Feedback mechanism’ initiative that will address not only complaints from the communities and other stakeholders, but also should also seek regular feedbacks from the community to inform the improved program and service delivery by UN Women and its partners, as well as provide support to the Cox’s Bazaar Sub Office colleagues in incorporating monitoring and reporting into programme formulation as well tracking against Strategic Plan targets and the reporting of results to internal and external audiences.

1.    Facilitate UN Women’s pilot Community ‘Complaints and Feedback mechanism’ initiative:

• Substantially contribute to development of the pilot Community ‘Complaints and Feedback (CFM) mechanism;
• Substantially contribute to sensitization CFM mechanism to relevant stakeholders;
• Collect data and documentation of feedbacks;
• Substantially contribute to Respond and Resolve and Follow-up actions;
• Analyze and share the feedbacks received (monthly/quarterly).

2.    Provide technical inputs to programme formulation to ensure monitoring and reporting is incorporated:

• Contribute to development of monitoring indicators, monitoring calendars, and field monitoring plans and quality assurance processes;
• Contribute to inclusion of relevant inputs from evaluation findings, conclusions and recommendations into programme formulation;
• Contribute to annual work plan monitoring, reviews and reporting;
• Provide technical support to partners in developing Performance Monitoring Frameworks (PMFs), systems and plans, and Baseline Surveys.

3.    Provide technical inputs to the monitoring and tracking of results against sub-office level targets and UN Women Strategic Plan:

• Provide support to Programme Team to ensure data collection and analysis from field visits are coordinated and standardized across programmes;
• Monitor data from partners and provide inputs to regular management briefs to inform decision making;
• Visit partners, along with the Programme Team, to support monitoring of results and planning processes, as required;
• Contribute to development and monitoring of the Sub Office’s Monitoring, Evaluation, and Research Plan.

4.    Provide technical inputs to the reporting of results:

• Contribute to process of the Sub Office meeting internal and external reporting requirements and deadlines, including annual reporting process;
• Provide support to Monitoring and Reporting Specialist to draft donor and programme reports (both narrative and financial);
• Contribute to identification of relevant evaluation findings, conclusions and recommendations and input them into programme reporting;
• Assist reviewing progress reports submitted by partners and provide feedback to improve quality and timeliness of reporting;
• Contribute to collection and maintenance of data for country, regional and global corporate reports, mid-term reviews, and final evaluations.

5.    Contribute to knowledge building and capacity building:

• Contribute to identification and dissemination good practices, lessons, and knowledge, as identified through programme implementation, monitoring and evaluation activities;
• Contribute to the development of capacity development tools, including training materials and packages.

Key Performance Indicators

• Support IPs on monitoring of results and planning processes through regular visits to the field and  monitor closely the implementation of Complaints and Feedback (CFM) mechanism;
• Timely collect data and documentation of feedbacks, and substantially contribute to Respond and Resolve and Follow-up actions;
• Timely and quality support to Monitoring and Reporting Specialist to draft donor and programme reports (both narrative and financial) and assist reviewing progress reports submitted by partners and provide feedback to improve quality and timeliness of reporting;
• Timely and quality support to the programme team and partners in line with work plan;
• Quality and timely systems for tracking/monitoring.

Core Values:

• Respect for Diversity;
• Integrity;
• Professionalism.

Core Competencies:

• Awareness and Sensitivity Regarding Gender Issues;
• Accountability;
• Creative Problem Solving;
• Effective Communication;
• Inclusive Collaboration;
• Stakeholder Engagement;
• Leading by Example.

Functional Competencies:

• Good knowledge of Results Based Management;
• Good knowledge of monitoring and evaluation, evaluation design, data collection and analysis, and reporting;
• Ability to synthesize program performance data;
• Analytical and report writing skills.

Education and certification:    

• Bachelor’s degree in Social Science, Economics, Development Studies, Gender/Women's Studies or any other relevant subject with a combination of demonstrable professional experience

Experience:    

• 6 years of relevant experience in monitoring and reporting or evaluation of development or humanitarian projects/ programmes;
• Working experience with Rohingya Refugees in Cox’s Bazar is strongly preferred;
• Experience in designing monitoring tool or managing feedback mechanism is strongly preferred;
• Experience using MS Office programmes (specifically Word, Excel, PowerPoint and Outlook) is an asset;
• Experience in the United Nations systems is an asset.

Language Requirements:    

• Fluency in English and Bangla is required;
• Knowledge of Chittagonian/Rohingya is an asset.

Application:

• All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/en/about-us/employment;
• Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.