The Office of the Ombudsman for United Nations Funds and Programmes (the “Office”) is established as an informal pillar of the system of administration of justice within the UN to make available the services of impartial and independent persons to address work-related issues of staff members and non-staff personnel of the UN Funds and Programmes serving UNDP, UNICEF, UNOPS, UNFPA and UN Women.

The Mediation Unit of the Office is now looking for a consultant to provide with the graphic design of various materials and resources related to mediation and other conflict resolution services, including the development of a mediation e-newsletter.

With general oversight by the Mediation Specialist, the consultant will be responsible for the following duties and deliverables:

• Development of the design of the e-newsletter (at least two options to be submitted for review)
• Creation of the newsletter (4 issues annually)
• Finalization, after including the feedback received from the Office
• Design of other materials and resources as requested

In the first phase of the project, the designer will be requested to submit a one-page design of the newsletter, based on which the Office will evaluate the candidates and select the designer for the next 12-months. The designer will work on an on-call basis depending on the available projects and needs of the Office.

Innovation

Ability to make new and useful ideas work

Exercises stakeholder-centered design approaches for office/programme/division

People Management

Ability to improve performance and satisfaction

Guides substantive specialists/teams and expands credibility and innovation capacity

Communication

Ability to listen, adapt, persuade and transform

Creates confidence among stakeholders by delivering authoritative positions, compelling analysis, and contextual acumen

Delivery

Ability to get things done while exercising good judgement

Accepts accountability for the outcomes of programme delivery and facilitates improvement and innovation in the delivery of products and services

Knowledge Management

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Client Orientation

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Job Knowledge/Technical Expertise

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Experience:

The applicants should have proven experience in graphic design and development of electronic newsletters.

Experience in the legal or conflict management industry is an asset.

Language:

• Fluency in written and spoken English is required.

Knowledge of another UN Official Language would be an asset.

Schedule of payments

The payment will be an “all- inclusive” lump sum. The payments will be made based on the deliverables.

To present your proposal, please send as one attachment: one-page design of the newsletter along with your portfolio. Applicants that fail to submit a one-page design of the mediation newsletter will not be considered. Please carefully review the webpage of the Office and the documents posted thereon such as annual reports to have the general feel of the colors and style that may be required for the newsletter.

You can check a template of a newsletter design here.

Please note all intellectual property related to the materials developed for the Office will belong to the Office.

Please, submit your proposal by 25 February 2021.