Historique
The Office of the Ombudsman for United Nations Funds and Programmes offers dedicated informal dispute-resolution services to all contract holders from UNDP, UNFPA, UNICEF, UNOPS and UN Women in an informal, confidential manner with the aim of maintaining a harmonious workplace environment. The Ombudsman does not advocate for any party in a dispute but rather assists in seeing that all members of the work force are treated equitably, and that justice is done.
Non-staff contracts provide for a formal recourse for resolving disputes via arbitration under the arbitration rules of the United Nations Commission on International Trade Law (UNCITRAL). As part of the efforts to improve ways of responding to grievances, the Office of the Ombudsman will facilitate arbitration access services on an interim basis, which include developing lists of experienced arbitrators and counsel that would be available to work on disputes involving non-staff personnel on a pro-bono or reduced-fee basis, as well as training on arbitration.
It is the parties that select counsel and/or arbitrators; the Ombudsman Office will not engage in the selection process. The lists of counsel and arbitrators are meant to be recommended lists to guide both non-staff parties and organizations in selecting relevant specialists.
Devoirs et responsabilités
The arbitrators will be responsible for the following duties:
- Provide on-call arbitration services.
- Maintain neutrality and impartiality towards all parties and ensure confidentiality of the process.
- Comply with all applicable ethical standards, processes, and procedures established by the Office of the Ombudsman and the United Nations.
Compétences
Professionalism:
Communication:
Client Orientation:
Judgement/Decision-making:
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Qualifications et expériences requises
The applicants shall meet the following criteria to qualify for Arbitrator: Education:
Experience:
Languages:
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A selected candidate that meets the requirements for both Counsel and Arbitrator may choose to be included on one Lists or both Lists, provided that no conflict of interest is identified.
Please note that the lists are recommended lists only. The Office of the Ombudsman would not take any responsibility for providing any services of Counsel or Arbitrators, nor would the Office manage the members.
If selected, arbitrators will be requested to subscribe to the following pledge.
Arbitrator’s pledge
- Service. I will conduct at least one arbitration case on a pro-bono or a reduced fee basis (communicated in advance) serving as Arbitrator;
- Pleadings. If agreed by both parties, as Arbitrator, I will require the parties to limit the number of pleadings to two submissions, each at a maximum of 15 pages in length;
- Hearings. I will strive to conduct arbitrations on the basis of documents and other materials only, unless both parties request a hearing in writing;
- Timeliness. I will strive to conclude the arbitration proceedings within 90 days (including the time of issuing the award, if applicable) unless both parties, in consultation with the arbitrator(s), request an extension for an additional period of up to 60 days; and
- Mediation Encouragement. I will strongly encourage the parties to consider mediation as the first step to resolve the conflict. As Arbitrator, in case any of the parties declines to mediate the dispute without valid reasons, I will request a substantiated statement to that effect and will seriously consider the reasons contained in such statement or lack thereof when deciding the award of costs.
To be considered for the Global Arbitrators List, please submit your proposal that includes the following documents in one pdf document:
- Resume (not more than two pages); If you are applying on behalf of your law firm/organization, please include information about the firm/organization (not more than four pages)
- Signed letter confirming adherence to the respective pledge
- Letter indicating the details of pro-bono/reduced fee commitment