Antecedentes

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

Under the supervision of the UN Women Deputy Country Representative, the Operations Manager serves as a member of the senior management team, with oversight responsibilities for all aspects of Country Office (CO) operations, this includes strategic financial and human resources management, efficient procurement and logistical services, security management, ICT and common services consistent with UN Women rules and regulations. The Operations Manager additionally serves as a key advisor to the UN Women Representative on matters of organizational integrity with the aim of ensuring: (i) compliance with UN Women policies and regulations; (ii) effective systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv) an enabling workplace environment in which staff potential is maximized.

The Operations Manager leads and guides the CO Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Manager works in close collaboration with programme teams in the Office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies, UN Women Regional Office and HQ staff and Government officials to successfully deliver operations services.

Deberes y responsabilidades

Manage and oversee the operations within the Afghanistan CO in accordance with UN Women rules and regulations and policies and strategies:

• Serve as a member of the Senior Management team and provide advice and support to the Country Representative and Deputy Country Representative on operational issues;
• Oversee the work of Operation Team and develop the annual workplan for the Operations Team and oversee its implementation and monitoring;
• Participate in review meetings to assess the managerial and operational capacities of implementing partners;
• Determine optimal techniques and business processes; lead business process mapping and establish internal standard operating procedures in all areas of the Operations Team’s functions;
• Oversee and monitor implementation of corporate, budget, financial, procurement, and HR policies and systems and ensure adequate training of staff and project personnel on these issues;
• Ensure a continuous and up-to-date flow of information between the CO and RO and HQ;
• Oversee all operations activities, including finance, human resources, procurement, transport, administration and ensure they follow UN Women rules, regulations, policies and procedures;
• Manage staff in Operations Team; finalize performance plans and evaluation standards; conduct performance assessments, provide feedback and coaching.

Manage planning, expenditure tracking and auditing of financial resources in accordance with UN Women rules and regulations and policies and strategies:

• Ensure the strategic and efficient management of office and programme financial resources;
• Exercise proper financial controls;
• Report at the regional level and to HQ on established structures; seek advice from HQ when deviations may be necessary;
• Work on audit processes, including preparation and follow up and take corrective action as appropriate on audit findings and recommendations;
• Monitor and manage core and extra-budgetary resource allocations.

Oversee Human Resources services to the Afghanistan CO:

• Oversee recruitment processes; liaise with HQ as necessary;
• Oversee contract management; advise on appropriate contract modalities.

Oversee procurement processes:

• Manage the provision of goods and services for offices and projects following established corporate procedures regarding sub-contract review and awarding of contracts, evaluate for cost effectiveness and manage the negotiations in connection with eventual agreements; oversee procurement in the CO;
• Oversee the preparation of procurement plans in the CO;
• Oversee CO assets and liabilities and ensure proper inventory control.

Oversee information and communications management:

• Oversee the implementation of ICT systems;
• Ensure staff have access to ATLAS functionality for improved business results and improved client services;
• Oversee maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.

Serve as the focal point for security issues and ensure safety and security of staff in accordance with UN Women rules and regulations and corporate policies and strategies:

• Manage day-to-day security related matters; update personnel and dependents lists; provide reports;
• Brief senior management and staff on security matters and disseminate relevant information as advised by UNDSS, brief UN Women visitors on security;
• Ensure full compliance with MOSS and MORSS procedures on security of staff and office premises;
• Liaise with HQ-based Security Advisor or his/her designated staff member on all security matters;
• Develop and maintain Business Continuity Plan for the CO.

Participate in inter-agency activities:

• Represent UN Women in inter-agency meetings and working groups on operations issues to ensure UN Women’s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements, privileges and immunities, entitlements and salary surveys, security etc.

Lead knowledge sharing:

• Ensure knowledge and best practices are shared and adequately applied between the CO, RO, and HQ.

Key Performance Indicators:

• All services are provided in compliance with UN Women rules, regulations and policies;
• Finances are properly identified and in a timely manner;
• Timely and accurate implementation of procurement contracts;
• Office has a reliable ICT  infrastructure environment;
• Safety and security systems are functioning effectively;
• Performance of Staff;
• Collaboration with other UN agencies on operational issues are effective and efficient;
• Timely and quality service delivery to RO and advice to CO/MCOs.

Competencias

Core Values:

• Respect for Diversity;
• Integrity;
• Professionalism.

Core Competencies:

• Awareness and Sensitivity Regarding Gender Issues;
• Accountability;
• Creative Problem Solving;
• Effective Communication;
• Inclusive Collaboration;
• Stakeholder Engagement;
• Leading by Example.

Please visit this link for more information on UN Women’s Core Values and Competencies: http://www.unwomen.org/-/media/headquarters/attachments/sections/about%20us/employment/un-women-employment-values-and-competencies-definitions-en.pdf.

Functional Competencies:

• Excellent knowledge of operation, finance, procurement, human resources, ICT, and security systems and processes, particularly in the UN system;
• Ability to provide advice and develop solutions to varying problems;
• Ability to lead formulation and monitoring of management projects;
• Ability to lead business processes re-engineering, implementation of new systems (business side), and affect staff behavioral/ attitudinal change; 
• Ability to lead a team;
• Ability to handle confidential information;
• Excellent organizational skills;
• Strong negotiation skills;
• Excellent IT skills.

Habilidades y experiencia requeridas

Education and certification:

• Master’s degree or equivalent in Business Administration, Public Administration, Finance, HR, or related field.  

Experience:

• Minimum of 7 years of relevant experience  at the national or international level, in office management, operations or finance;
• Experience in leading a team;
• Experience coordinating with partners and stakeholders;
• Experience in working in a computer environment using multiple office software packages, experience in handling of web based management systems and ERP systems, preferably PeopleSoft;
• Experience of accrual accounting, IPSAS or IFRS is highly desirable;
• Professional background in programming/ projects management is desirable.

Languages:

• Fluency in English is required;
• Working knowledge of another official UN language is an asset.

Application:

• All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.

Note:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.