Antecedentes

As part of its 10-point Economic Agenda from 2016-2022, the new Duterte administration targets to spend 5-7% of GDP on infrastructure. In line with this, there are several nationwide infrastructure programmes that are currently being implemented to deliver basic services to local communities. These programmes include the Department of the Interior and Local Government’s (DILG's) Assistance to Municipalities (AM) programme that is constructing evacuation centers, water and sanitation facilities, and roads for local communities; the Conditional Matching Grant to Provinces (CMGP) that is repairing and rehabilitating roads in provinces; and the Department of Education's (DepEd) K to 12 computerization programme that is delivering IT equipment and solar panels to elementary schools. The Pipol Konek programme, led by the Department of Information and Communication Technology (DICT), is also providing free public Wi-Fi hotspots across the country

NATIONAL PROGRAMME

GOVERNMENT AGENCY

                          DESCRIPTION

K    to    12    Computerisation Programme

DEPED

Deliver computer equipment and solar panels to schools across the country.

Assistance to Disadvantaged Municipalities.

DILG

Which constructs evacuation centers, roads, and water facilities in over 1,300 municipalities.

Conditional Matching Grant for Provinces.

DILG

Repair and Rehabilitation of roads in 78 provinces.

Pipol Konek

DICT

Providing free public Wi-Fi to 6,000 sites across the country.

 

To ensure that corruption is mitigated in these initiatives, UNDP has launched the project entitled “Development LIVE: Developing Infrastructure through Local Integrity, Innovation & Citizen Empowerment." Development LIVE is essentially an online data capture and visualization platform that will allow citizens to upload their monitoring reports and live stream their monitoring activities online for public viewing and allow government personnel to respond to issues raised by the citizen reports to fast track project implementation. On the app itself will be a simple feedback survey for an everyday citizen to complete, as well as a technical feedback survey for qualified personnel (i.e. civil engineers) or trained CSOs to report on.

 

The development of the system has been ongoing since November 2017. There is now a need to enter phase 2.0 of the system to ensure the enhancement of features and customization for new projects. The current features of the mobile app are attached for reference.

 

Institutional Arrangements

For the duration of the contract, the Consultant shall report to the UNDP Philippines Data Group through the Institutions and Partnerships (I&P) Outcome Team, and in close coordination with the respective project managers of UNDP-DILG and UNDP-DICT, in the delivery of the terms of reference. Reporting is output-based and all deliverables must be submitted to UNDP-I&P. Similarly, the final outputs should be formally accepted by the Outcome Lead of I&P, UNDP Philippines before any payment is made.

 

The contractor shall attend physical meetings twice a month, or as needed, in Metro Manila with UNDP and/or government partners, with travel costs built into the contract. The contractor shall coordinate with the Senior Software Developer for the Web Application to address issues and synchronize the development, pilot testing, and formulation of the software guides/user guides.

 

The contractor shall participate in at least four (4) training programmes in selected areas (Lanao del Sur, Palawan and Baguio) of three (3) days each, with travel costs (plane fare, meals, accommodation, and transportation) built into the contract.

 

Duration of Work, Duty Station, and Travel

To undertake the tasks, procedures, and expected outputs, the Consultant shall be engaged for 200 man-days for 10 months. Effectivity of the engagement will be upon signing of the contract and will be valid until all outputs have been delivered and accepted. The target start-of-work date is March 02, 2020, and the expected completion date is December 01, 2020.

 

The position will be based in Manila to allow accessibility and availability for discussions and reporting on the progress of activities as may be required by the UNDP. Though the consultant will not be required to report regularly at the Country Office but shall agree with the UNDP I&P Team Leader on a regular schedule to report on the status and provide feedback on the outputs.

 

Scope of Price Proposal and Schedule of Payments

The Consultant should send a financial proposal based on a lump-sum amount for the delivery of the outputs identified below. The total amount quoted shall include all costs components required to deliver the goods and services identified above, including professional fees and any other applicable costs (i.e., transportation/travel to and from residence for meetings and activities in areas mentioned in the previous sections, supplies, and materials, communications, etc.) to be incurred by the Consultant in completing the assignment.

 

The contract price will be a fixed output-based price. Any deviations from the outputs and timelines will need to be agreed upon between the Consultant and UNDP. Travel shall be included in the financial proposal, consistent with the areas mentioned in the previous sections.

 

Payments will be done upon satisfactory completion of the deliverables by target due dates. Outputs will be reviewed and certified by the Outcome Lead, I&P Team, UNDP prior to the release of payments.

                               Deliverables

                   Due Date

10% Upon submission and approval of a proposed work plan and the inception reports for the four national programmes

March 17, 2020

30% Upon submission and acceptance of the progress report, including the enhanced prototype of the DevLIVE mobile app

April 30, 2020

30% Upon submission and acceptance of the progress report, including the final DevLIVE mobile app

September 20, 2020

30% Upon submission and acceptance of User’s Manual, Software/Technical Documentation, and conduct of User Acceptance Testing

November 20, 2020

 

Deberes y responsabilidades

To achieve the above objectives, UNDP Philippines requires the services of a qualified Senior Software Developer for the following tasks, in coordination with the Software Developer for the Web Application and the UNDP Philippines Data Group led by the Institutions and Partnerships (I&P) Team:

  • Review the current system design and infrastructure of the DevLIVE;
  • Enhance the mobile application customized for four (4) national programmes, which includes but not limited to the following upgrades:

 

Item

Description

1

User Profile Management

The reporter can manage their profile information on mobile applications.

2

Social Media Login

The reporter can log in and register using social media accounts.

3

Monitoring Form Rendering

Render encoded monitoring form on the mobile application.

4

Monitoring Form Submission

The reporter can submit monitoring forms from their mobile application

5

Offline Support

The reporter can submit forms even if there is no internet connection.

6

GPS Accuracy

The reporter can view GPS location accuracy before capturing the location information. It can be in the form of a percentage or an actual number of satellites connected. This information can also be viewed by the administrators to check if the GPS information submitted by the reporters is precise or if there are location errors needed to note.

7

Manual Entering of GPS information

The reporter can enter GPS manually on mobile application

8

Assigning Reporter Group Code

Only projects from their respective reporter group code will be available for reporters

9

Social Media Sharing Post

Reporters can share posts on Facebook Twitter and Instagram.

10

Profile Completion

The reporter should have complete their profile information to gain access to different modules of the mobile application. Only basic information is needed on mobile application

12

Google Play Account Setup

Setting up google play account for mobile application

13

Social Media and other websites Restriction

Project Administrators can restrict areas where social media and other websites are prohibited.

14

Monitoring Form Enhancement

Forms should have 10 or more questions per page. Has the option to increase the font size.

15

Uploaded Images Resolution

Set to lower resolution of uploaded images in mobile application

16

Support Registered User Role

The default user role from the mobile application should be registered user.

17

DILG Dashboard: Project Type Report

The dashboard should have a Project Type Report

18

DILG Dashboard: Financial Report

The dashboard should have a Financial Report

19

DILG Dashboard: Physical Implementation Report

The dashboard should have a Physical Implementation Status Report

20

DILG Dashboard: Time Series Data

Data on the dashboard should be in time series.

21

SDG's Data

Mockup data for SDG's integration

22

Citizen Dashboard

Mockup data for Usefulness, Timeliness and Quality Citizen Feedback

23

Citizen Feedback Form Encoding

Encode citizen feedback form on a google form. The form should be customizable by the administrator.

24

Citizen Feedback Form Rendering

Render encoded citizen feedback form on the mobile application.

25

Submission of Citizen Feedback

A citizen can submit feedback from their mobile application

26

Project Citizen Feedback management

Project admins can manage sent feedback from a mobile application

27

Citizen Feedback Pointing System

Support a pointing system for the citizen feedback form. Based on the number of points from report flagging identify projects color scheme

28

Feedback Filtering of Points

Feedback can be filterable by points accumulated in mobile application

29

Partial UI Implementation

Implement a new Logo and Color scheme provided by UNDP

30

Improve Synching of pending citizen feedback

A citizen can send feedback even it is offline, pending feedback should automatically send if the user gets online.

31

Improve Project Selection on Feedbacking

Improve project selection on giving feedback from a mobile application

32

Flagging System

Support flagging rules of Citizen Feedbacking

33

LGU Reporting form adjustments

Adjust LGU reporter forms based on beta testing feedback

34

Enhance Rendering of LGU Reporting form

Enhance rendering of LGU Reporting form from beta testing feedback.

35

Fix Submission of Report

Prevent Duplicate of passing reports. Prevent the selection of radio buttons using the arrow down key.

36

Enhance LGU Reporting

Add loader on the reporting page. Add Latitude and Longitude Validator

37

Monitoring Form Submission

CSO Reporter can submit monitoring forms from their mobile application

38

Flagging System Implementation

Support flagging rules of reporting

39

Citizen Dashboard

Citizen dashboard containing comments and status of sent alerts.

40

DICT Impact Monitoring and Quality of Service Forms

The app should be capable of allowing the citizens to choose the desired language or dialect in answering the survey forms (Tagalog, English, Visayan)

41

System requirements

The system should be open-sourced, and be operational on the minimum hardware requirements:

 

CPU: Octa-core 1.8 GHZ Cortex-A53

OS Android 8.0 Oreo (and earlier versions)

Chipset: Qualcomm SDM450 Snapdragon 450 (14nm) Card slot: MicroSD up to 256GB

Internal: 64GB, 4GB RAM

Main camera: 16MP F 1.7 26mm wide

Display: Super AMOLED Capacitative touchscreen, 16M colors. Battery: nonremovable Li-ion 3500mAh battery.

SIM: Single SIM (Nano-SIM) or dual SIM.

 

  • Ensure that the application is built using an open-source program and the user interface is dynamic enough for administrators to simply modify, add and customize to fit in future requirements of the program.
  • Document the solution architecture and schema as well as the user’s manual;
  • Provide training to UNDP and government partners on the use of the application;
  • Provide inputs to crafting instructional videos, if the need arise; and
  • Serve as a resource person in activities identified by the national programme such as orientations, pilot testing, demonstration, etc.

Competencias

Corporate Competencies

  • Demonstrates integrity by modelling the UN mission, vision, values, and ethical standards
  • Displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability
  • Promotes UNDP’s agenda in meetings

 

Other Competencies

  • Ability to work in close collaboration with a group of national and international experts, to meet strict deadlines and plan the work according to priorities;
  • Demonstrates capacity to plan, organize, and execute effectively;
  • The initiative, good analytical skills, mature judgment and ability to work under tight schedule while respecting deadlines achievement, ethics and honesty;
  • Ability to establish effective working relations in a diverse environment
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Builds strong relationships with internal and external clients;
  • Demonstrated ability to function in a team environment and to deal with complex multi-stakeholder environment
  • Good ability to use information and communication technologies as tools and resources;
  • Excellent written communication and presentation/public speaking skills focus on results, ability to interact productively in a teamwork environment

Habilidades y experiencia requeridas

Offers will be evaluated based on combined scoring method :

  • Technical qualifications = 70%
  • Financial Proposal =    30%

 

For the evaluation of the Technical Proposal, the selection of the successful consultant must be based in the following qualifications (with the appropriate obtainable points):

                                        Qualifications

Points Obtainable (100)

Education

  • At least a Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or any related field

 

              20

Experience

 

  • At least five years of relevant work experience in mobile application development through programming language and open-source platforms

 

              30

  • At least three years of relevant work experience in developing applications specific to citizens or user feedbacking, reporting and monitoring

 

             30

  • At least two years working knowledge of government processes and procedures, planning and project management

              20

TOTAL

              100

 

Applicants who will only receive 70 points from the assessment of the CV and two (2) sample Portfolios of related communications work will be qualified for the assessment of the Financial Proposal.

 

Recommended Presentation of Offer

Offerors must upload in one (1) file the documents below:

You may download the editable version of the Offeror's Letter to UNDP Confirming Interest and Availability for the IC by clicking on this link: http://gofile.me/6xdJm/bE9TCw8fU

 

  1. Duly accomplished Offeror's Letter to UNDP Confirming Interest and Availability for the IC that indicates the all-inclusive lumpsum contract price, supported by a breakdown of costs, as per template provided; If an Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP;
  2. Financial Proposal (Annex 2 of Offeror's Letter to UNDP Confirming Interest and Availability)
  3. Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;

In view of the volume of applications, UNDP receives, only shortlisted offerors will be notified.