The National Peace and Reconciliation Commission (NPRC) is constitutionally mandated to develop mechanisms for early detection of areas of potential conflicts and disputes, and to take appropriate preventive measures. Considering this, the Commission has taken steps to set up a Conflict Early Warning and Early Response (CEWER) system which will help to inform coordinated national responses to conflicts. As the Commission takes strategic steps towards the development, operationalization and institutionalization of the system as a tool to support effective action where conflicts that affect our society are detected and require action, it seeks the services of an ICT Consultant to develop a web based system for the NPRC’s CEWER system.

The National Peace and Reconciliation Commission is established in terms of section 251 of the Constitution of Zimbabwe  and has a mandate to promote national peace, reconciliation and conflict prevention. One of its functions in terms of section 252 of the Constitution of Zimbabwe is to develop mechanisms for early detection of areas of potential conflicts and disputes, and to take appropriate preventive measures.

The National Peace and Reconciliation Commission (NPRC) is constitutionally mandated to develop mechanisms for early detection of areas of potential conflicts and disputes, and to take appropriate preventive measures. Considering this, the Commission has taken steps to set up a Conflict Early Warning and Early Response (CEWER) system which will help to inform coordinated national responses to conflicts. As the Commission takes strategic steps towards the development, operationalization and institutionalization of the system as a tool to support effective action where conflicts that affect our society are detected and require action, it seeks the services of an experienced ICT Consultant to develop the CEWER system

Through the “Building trust and confidence in Zimbabwe’s Transition” Project support is provided to the NPRC with the overarching objectives to contribute to confidence building in Zimbabwe’s transition through a broad-based approach around three inter-linked output areas: 1) Promoting citizen engagement with emphasis on promoting the meaningful engagement of women and youth; (2) Improved dispute resolution services and social protection systems design in marginalized and at-risk communities; and (3) Support the National Peace and Reconciliation Commission to partner with State institutions, CSOs, FBOs, Women and Youth Organisations in line with its Strategic Plan.

A variety of state and non-state institutions, including government ministries, CSOs and international cooperation agencies, produce assessments and reports on the prevailing peace context in the country. The National Peace and Reconciliation Commission, however, offers a special perspective.  Due to its nature as an independent state body with a mandate for peacebuilding, national healing and reconciliation, the commission provides a unique reading of country context; one that puts at the center of the analysis issues of conflict prevention, management and transformation as one of the key outputs. NPRC has a clear role in achieving these goals.

Considering the above, UNDP seeks to support the NPRC in the development of the Conflict Early Warning and Early Response System for the country.     

Go to this website to review full terms of Reference https://procurement-notices.undp.org/view_notice.cfm?notice_id=72808

To strengthen the mandate of the National Peace and Reconciliation Commission by developing a Conflict Early Warning and Early Response System, to be able to identify conflict before it escalates and mitigate harm.

The specific objectives are to:

• Analyse local, regional and international Early Warning Systems and propose models to customise to the Zimbabwean context;
• Design and develop a functional technical Conflict Early Warning and Early Response System for the Commission’s approval and adoption;
• Advise the Commission on appropriate fittings and technical specifications of IT components required for the CEWER system;
• Develop user guidelines on inputting, processing, referrals, feedback and responses generated from the CEWER system;
• Conduct Trainer of Trainers training on the use of the CEWER system.

The consultancy will be carried out in six stages: 

• The consultant will draft an inception report, outlining and comprising of an in-depth desk review and analysis of existing systems on the continent that incorporates regional and international best practice and to analyse and propose models to customise to the Zimbabwean context; the proposed system and system requirements and the pros and cons of the system, methodology, work plan, relevant policies, relevant stakeholders to be consulted, and will present this at an inception meeting;
• The results of this exercise will be set out in an initial draft guide. The guide will be utilized in the development of the alpha version of the CEWER system;
• Presentation and review of the alpha (dummy) version of the system by the NPRC and relevant stakeholders with observations and recommendations made by the stakeholders to be utilised in refining the system;
• Presentation and review of the beta version of the system by the NPRC and relevant stakeholders with observations and recommendations made by the stakeholders to be utilised in refining the system in anticipation for the live launch;
• Launching of the system for use by the NPRC, and;
• Training of the NPRC Secretariat on how to use the system.

NPRC and UNDP will oversee and guide the consultant. The consultancy will be directly managed by the NPRC focal person and UNDP Human Rights Specialist with support from the UN Peacebuilding inter-agency technical team.

The NPRC focal person will be responsible for convening, coordinating and supporting the assessment in close collaboration with UNDP and other relevant stakeholders.

UNDP will be responsible for convening, coordinating and supporting the capacitation and development processes in close collaboration with the Peacebuilding Technical Coordination Unit.

Consultant needs to comply with global and local PSEA (Protection from Sexual Exploitation and Abuse) guidelines and standards.

Deliverables

• Inception Report/inception workshop;
• Presentation of Alpha (Dummy) Version;
• Presentation of Beta Version;
• Live Launch of the CEWER System on NPRC Platform;
• Training of NPRC Secretariat.

Go to this website to review full terms of Reference https://procurement-notices.undp.org/view_notice.cfm?notice_id=72808

Corporate Competencies:

• Demonstrates integrity by modelling the UN’s values and ethical standards;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Treats all people fairly without favoritism.

High Level of Professionalism:

• Strong analytical, quantitative and problem-solving skills;
• Ability to provide clear messages on complex information;
• Ability to seek and synthesize information from a variety of sources and draw solid conclusion based on in depth analysis;
• Accuracy and attention to detail;
• Good communication skills, including the ability to write high quality reports, conduct studies and to articulate ideas in a clear and concise style;
• Excellent interpersonal skills, teamwork and adept at working with people of diverse cultural and social backgrounds;
• An understanding of and ability to abide by the core values of the United Nations.

Strong Planning & Organizing Capacity:

• Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
• Plans, coordinates and organizes workload while remaining aware of changing priorities and competing deadlines;
• Demonstrates ability to quickly shift from one task to another to meet multiple support needs;

Demonstratable Teamwork:

• Works collaboratively with partners to achieve organizational goals;
• Solicits input by genuinely valuing others’ ideas and expertise;
• Facilitates the development of individual and multi-cultural/team competencies;
• Ability to provide substantive training and mentoring, and manage teams.

Education: 

• A minimum of an Advanced Degree in an Information and Communication Technology related field;
• Post-Graduate qualification in peacebuilding is an added advantage.

Experience:

• Minimum of 5 years’ experience in system development and design of programs;
• Experience in using peace building and conflict related indicators to develop interactive systems;
• Experience in facilitating learning and training, including ToT for new users of the system;
• Knowledge of Zimbabwean peace architecture and history.

Language Requirements:

• Fluency in both written and spoken English
• Knowledge of at least two local languages preferable Application procedure:
  Applicants are requested to upload copies of:

• Latest CV highlighting the relevant experience;
• Updated P11 Form template of which can be downloaded from this website - http://www.sas.undp.org/Documents/P11_Personal_history_form.doc.
• A detailed technical proposal on undertaking the tasks and evidence of previous work;

Please group all your documents (CV, P11, Technical Proposal and certificates) into one (1) single PDF document as the system only allows to upload maximum one document. Incomplete applications will not be given consideration.
Applicants must reply to the mandatory questions asked by the system when submitting the application

Please note that only applicants who are short-listed will be contacted.

Evaluation criteria:

The Consultant will be evaluated based on qualifications and the years of experience, as outlined in the qualifications/requirements section of the ToR.  In addition, the Consultant will also be evaluated on the following methodology:
 
Technical Criteria weight: 70%;
Financial Criteria weight: 30%;

The award of the contract shall be made to the Consultant whose offer has been evaluated and determined as: Responsive/compliant/acceptable; and having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the Terms of Reference.

“UNDP is committed to gender equality in its mandate and its staff, and equal opportunities for people with disabilities. Well qualified candidates, particularly women and people with disabilities are especially encouraged to apply”.