ICT consultant

Localidad : Home-Based with travel to occasionally to MPC in Port Dickson, Negeri Sembilan, Malasia
Fecha límite de postulación :05-Dec-20 (Medianoche Nueva York, Estados Unidos)
Tipo de contrato :Individual Contract
Nivel de puesto :National Consultant
Idiomas requeridos :
Fecha de comienzo del contrato :
(Fecha en que se espera que comience el candidato seleccionado)
Duración del contrato inicial :Six weeks
Duración esperada del puesto :14 Dec 2020- 15 Feb 2021

El PNUD está comprometido con lograr la diversidad de su personal en términos de género, nacionalidad y cultura. Se alienta por igual a las personas que pertenecen a grupos minoritarios, a pueblos indígenas o que tienen alguna discapacidad a presentar su candidatura. Todas las solicitudes se tratarán con la mayor confidencialidad.

UNDP no tolera la explotación y el abuso sexual, ningún tipo de acoso, incluido el acoso sexual, ni la discriminación. Por lo tanto, todos los candidatos seleccionados serán sometidos a una rigurosa verificación de referencias y antecedentes.


UNDP Global Mission Statement:

UNDP is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 176 countries, working with national counterparts on their solutions to global and national development challenges.


Organizational context:

Malaysia deployed its first contingent of armed forces personnel for UN peacekeeping activities in October 1960, to the Republic of Congo. Since then, a total of 37,000 personnel from both the Malaysian Armed Forces and the Royal Malaysian Police Force have participated in over 30 UN peacekeeping activities worldwide, demonstrating Malaysia’s commitment to international peace and security.

UNDP and the MPC have a track record of working together. Between 2010 and 2012. UNDP and the Malaysian Ministry of Defence—with the support of the UNDP-Japanese Partnership Fund—successfully implemented the ‘Capacity Building Support for Malaysia’s Role in Multidimensional Peacekeeping Training’. The Project was extended to the second phase in 2015 (called the Phase II Project), which focused on strengthening the MPC’s capacity in providing peacekeeping training and its research capabilities.

UNDP proposes a first activity (‘Service Line 1’) as a support/capacity enhancement one. This entails working with the MPC to strategically strengthen institutional knowledge management and communications. This area of cooperation will aid the MPC to enhance its training and capacity building for peacekeeping for international military, police, and civilian personnel who will be embarking on UN peacekeeping activities worldwide. This will also aid Malaysia’s contribution to global peacekeeping efforts, as well as, strategically position Malaysia as a key player within global and regional partnerships for development.

With this background, the MPC would like to improve its knowledge management and sharing, as well as, data management and storage system. UNDP is seeking to contract an individual consultant to undertake a baseline assessment on the MPC’s current IT infrastructure and provide recommendations for meeting current and aspirational needs, including identifying a list of IT equipment (hardware) to be procured (along with its costs), as well as, the IT solution required for the data management/storage system. In addition, the individual consultant is also tasked to undertake due diligence on a mobile phone app development for a training module that the MPC provides.

Deberes y responsabilidades

Scope of Work and Deliverables

Under the direct supervision of the UNDP Governance Analyst and in close consultation with the MPC, the individual consultant will:

  1. study the current IT infrastructure (existing hardware and software) at the MPC;
  2. identify user requirements for current and aspirational needs of MPC (for example, video conferencing, online training), considering the Malaysian Armed Forces’/Government of Malaysia’s IT requirements/restrictions;
  3. identify a list of IT equipment (hardware) that are required to meet those current and aspirational needs;
  4. identify the IT solution required (software) for a data management/storage system (for example, cloud storage system);
  5. identify a suitable Learning Management System that can meet MPC’s aspirational needs for providing online training, including the costs of developing/procuring that Learning Management System; and
  6. undertake due diligence on a mobile phone app development for a training module that the MPC provides (for example, identification of app specifications and recommendations on development based on MPC requirements, including costs).


Working Arrangements:

The contracted individual will work under the direct supervision of the UNDP Programme Analyst (Governance for Development) and in close consultation with the MPC.  

Fortnightly reporting will be required, and each deliverable shall be presented to the Programme Analyst (Governance for Development) for review and approval.

The project will not be required to provide any facilities or other support, though the Programme Analyst (Governance for Development) or other team members may provide guidance.


Duration of the Work and Duty Station

The whole assignment is foreseen for six weeks to be based at home and occasional travel to the MPC in Port Dickson, Negeri Sembilan.


Estimated Time Frame:



Payment Breakdown

Week 1-2

  • Undertake baseline assessment of current IT infrastructure
  • Identify current and aspirational needs to meet MPC’s organisational objectives and vision
  • 20%

Week 3-4

  • Identify a list of IT equipment required to meet the needs, including costs*
  • Identify data management/storage system needs
  • Identify IT solution to meet data management/storage system needs*
  • Identify Learning Management Solution solutions to meet online training needs*
  • 40%

Week 5-6

  • Identify the requirements of a mobile phone app development on the training module
  • Detail the technical requirements for mobile phone app development, including the costs of development*
  • 40%

*To be proposed based on strategies and relevant budget

Note: Final deliverable should be submitted no later than the 6th week of the assignment. All costs should also highlight yearly maintenance costs.


The consultant will use their own equipment and software.


Intellectual Property

All information and production of the knowledge product to the assignments, as well as, outputs produced under this contract shall remain the property of the UNDP who shall have exclusive rights over their use. The products shall not be disclosed to the public nor used in whatever format without written permission of UNDP in line with the national and International Copyright Laws applicable.




The financial proposal shall specify a total lump sum amount and payment terms around specific and measurable (qualitative and quantitative) deliverables. The financial proposal should also include a breakdown of this lump sum amount (including all related costs such as travel costs, per diem etc).  Please separate travel costs accordingly.

Payments are subject to the submission of deliverables duly approved by the UNDP Governance Analyst, which shall serve as the basis for the payment of services.


Corporate Competencies:

  • Demonstrates integrity by modelling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats all people fairly without favouritism.


Management and Leadership:

  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates good oral and written communication skills;
  • Demonstrates openness to change/comments/suggestions and ability to manage.

Habilidades y experiencia requeridas

UNDP seeks an individual consultant with the following qualifications:

  • A bachelors’ degree in IT, Computer Science, Computer Engineering and/or other related field
  • At least 3 years of experience in the IT industry
  • Strong knowledge and experience in providing IT solutions and mobile phone app development
  • Experience in having undertaken a baseline IT assessment, developing a mobile phone app, and providing appropriate IT solutions
  • Knowledge and experience with dealing with the Government of Malaysia—especially on IT requirements/restrictions, procurement, and solutions—will be an advantage

Language Requirement:

  • Proficient in English and Bahasa Malaysia (both written and spoken)



Interested individual applicants must submit the following documents/information to demonstrate their qualifications:

  1. Document 1 : Letter of Confirmation of Interest and Availability at   http://www.my.undp.org/content/dam/malaysia/docs/Procurement/Letter%20of%20Interest%20_Annex%201.docx?download;
  2. Document 2: Technical Proposal: Brief description of why the individual considers themselves as the most suitable for the assignment, and a methodology on how they will approach and complete the assignment; and
  3. Document 3: Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided.  If an Offeror is employed by an organization/company/institution and expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP. The consultant should also indicate any travel and related costs for meetings etc. at  http://www.my.undp.org/content/dam/malaysia/docs/Procurement/Financial Proposal IC2020-069-IT Consultant.doc
  4. Document 4: Personal CV or P11 including areas of expertise and past experiences in similar projects and at least three (3) references at http://www.my.undp.org/content/dam/malaysia/docs/Procurement/P11%20for%20SC%20&%20IC.doc?download
  5. Please submit this information in one file as Document 1, 2, 3 and 4.The system will only accept one attachment , please merge all documents and submit as one file.
  6. Applicants must reply to the mandatory questions asked by the system when submitting the application.
  7. Candidates who fail to submit all the information requested above will be disqualified.

How to Apply:

  • Kindly download the Letter of Confirmation of interest and availability, Financial Proposal Template and General Terms & Conditions mentioned below;
  • Read and agree to the General Terms & Conditions (refer to below link);
  • Click the ‘apply’ icon and complete what is required;
  • Scan all documents into 1 pdf folder and then upload;
  • For clarification question, please email to procurement.my@undp.org. The clarification question deadline is three (3) days before the closing. When emailing for clarification questions, please put "MyIC/2020/069"as the subject matter.


General terms & conditions to be downloaded:

Reimbursable Loan Agreement (RLA): A legal instrument between UNDP and a Company/institution, according to which, the latter makes available the services of an individual delivering time-bound and quantifiable outputs that are directly linked to payments



Evaluation Method and Criteria

Only candidates which are responsive and compliant will be evaluated, Individual Consultants will be evaluated based on the following methodology;


Combined Scoring method:

The award of the contract shall be made to the candidate whose offer has been evaluated and determined as a) responsive/compliant/acceptable; and b) having received the highest score out of set of weighted technical criteria (70%) and financial criteria (30%).

  • The technical criteria consist of qualification review (education, experience, language) [max. 100 points]
  • A financial score shall be computed as a ratio of the proposal being evaluated as the lowest priced qualified proposal received by UNDP for the assignment will be based on a maximum 30 points.


Technical Criteria for Evaluation (Maximum 100 points)

  • Criteria 1: Education – Max 15 points;
  • Criteria 2: Working experience – Max 40 points
  • Criteria 3: Analytical, research and writing abilities – Max 35 points
  • Criteria 4: Excellent command of English – Max 10 points

Only candidates obtaining a minimum of 70 points for technical criteria (approx. 70% of the total technical points) would be considered for the Financial Evaluation.

For those passing the technical evaluation above, offers will be evaluated per the Combined Scoring method:

            a)  Technical evaluation (70%)

            b)  Financial evaluation (30%)

The application receiving the Highest Combined Score will be awarded the contract.

Si está experimentando alguna dificultad con la solicitud de empleo en líneam puede ponerse en contacto con: erecruit.helpdesk@undp.org

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