Antecedentes

The UN General Assembly has repeatedly called for the UN System to harmonize business operations, with the aim of reducing operational transaction costs and duplication of the operational support to programme delivery. For this purpose, the UN Development Group (UNDG) High Level Committee on Management (HLCM) was mandated to work with UNCTs to improve programme and business operations. The impact of UN programmes at the country level is directly related to the effectiveness, efficiency and cost of the operations that support them. This new iteration of the Business Operations Strategy (BOS) is a critical instrument to reinforce that link between efficient business operations supporting more effective programmes.

The Business Operations Strategy provides a framework to guide UN business operations at the country level. The BOS facilitates strategic planning, management, monitoring and reporting of the UNCT’s joint support to programme and supports the development of harmonized Business Operations to achieve the following results:

•             Enhanced linkages between Programme and Operations

•             Reduced Costs

•             Enhanced quality

•             Enhanced Operational Focus and Prioritization

•             Enhanced ability to monitor progress and track results

The BOS achieves its goals by improving business operations at the country-level. This can be accomplished by eliminating the duplication of processes within business operations, leveraging the common buying positions of the UN and maximizes economies of scale. Common business operations under the BOS are structured around six possible common services lines:

1) common procurement services;

2) common information and communication technology (ICT) services;

3) common human resources (HR) services;

4) common logistics services;

5) common finance services;

6) common facility services (including common premises).

The UNCT’s decision for design and development of a BOS 2.0 will be accomplished through the work of the Operations Management Team (OMT). Specifically, the Operations Management Team (OMT) 2021 Workplan has been developed to include “Design and Development of a BOS 2.0”.

The detailed information on BOS UNSDG Guideline can be found through the following link:

https://unsdg.un.org/resources/business-operations-strategy-bos-20-guidance.

Deberes y responsabilidades

The Consultant shall be ultimately responsible for provision of a finished product of the “BOS 2.0 Document” to BOS Task Force, in 2021.

To achieve the above final deliverable, the Consultant shall develop and design a “BOS 2.0” for Uzbekistan that will outline main areas of inter-agency harmonization and operations activities planned to support the current UNDCS implementation cycle (2021 and onwards), in close collaboration with Uzbekistan OMT and its technical working groups (Procurement, Finance, HR and ICT)

Within this framework, the proposed pillars of the BOS under which the analysis shall be done include Procurement, Human Resources, Admin, Finance, Logistics and ICT respectively based on the work of the OMT Working Groups and the current country context.

To be able to produce her/his ultimate deliverable “BOS 2.0 Document”, the Consultant shall undertake activities, including but not limited to the followings:

a. Data Collection

  1. Development of required data collection templates and sharing with UN Agencies
  2. Actual collection of operational data from each UN Agency through directly working with the UN Agencies’ dedicated focal point and staff, if needed.
  3. Meeting with vendors and partners, when and if needed.
  4. Fill in the template based on collected data

b. Analysis

1. Perform Stock-Taking/Baseline Analysis:

  • Develop the list of Current Service Offering on an Agency basis as well as within the context of common services
  • Develop a “Baseline Report” that contains clear baseline indicators at the pillar and outcome levels and “Common Services Priority Ranking”

2. Perform Needs/Opportunities Analysis:

  • Identify and analyse programme-related Needs (deducted from the UNDAF/One Programme)
  • Identify and analyse other, non-programme related Needs (based on corporate requirements) 
  • Fill in the template based on collected data
  • Develop the list of “Current Needs and Opportunities for UN Agencies in Uzbekistan”

3. Perform Cost-Benefit Analysis and Prioritization:

  • Develop a “Cost-Benefit Report” that identifies and ranks common services by contextual relevance and benefits, cost-saving facilities, UNCT and OMT capacity for BOS 2.0 development and implementation
  • Suggest the OMT new common services by contextual relevance, cost, UNCT capacity, mandate, etc. Identifying, ranking and sequencing of common services by contextual relevance, cost, UNCT capacity, mandate, etc.

c. Prioritization

1. Develop the BOS Results Framework/Narrative:

  • Review and finalize outputs per outcome
  • Identify and set baselines, targets and Key Performance Indicators (KPIs) for 2021 onwards at outcome level with required resources (budget)
  • Include indicative resource requirements at outcome level
  • Propose lead agencies at the output and activities level

2. Develop the Annual Work Plans

  • In cooperation with OMT and BOS Task Force and based on the available information, formulate activities with related costs per output for 2021 and 2022 as per UNDG template

d. Development of BOS 2.0 Document

1. The online BOS platform shall self-produce the BOS 2.0 Document as based on the information analyzed and entered into.  In that regard, BOS Consultant shall review and facilitate entry of relevant information into online BOS platform for all participating Agencies.  Specific actions and results expected from the Consultant are the followings:

  • Prepare the “BOS 2.0 Document” with all supporting reports and analyses through entry of accurate data and information into online BOS Platform.
  • Present the “BOS 2.0 Document” to BOS Task Force, OMT and UNCT and revise as needed, as per the feedback to be provided by those.

Competencias

  • Excellent oral and written English communication skills;
  • Having quantitative analysis background and strong analytical skills;
  • Having documentation/report writing ability;

Habilidades y experiencia requeridas

Academic Qualifications:

  • Advanced (Master’s) Degree in operations, finance, auditing, logistics, procurement, management, statistics or development or any related field, preferably with specific focus on international development and operations.

Years of experience:

  • Minimum 5 years of experience in development of strategies or tools for optimization of business processes and boost up of efficiency (cost savings);
  • Experience working with Business Case Analysis and Business Process Harmonization in an international context

Language requirements:

  • Fluency in written and spoken English. 

Application Process:

Interested candidates need to apply online at www.jobs.undp.org and upload requested documents in Part 4 of Procurement Notice no later than end of July 5, 2021 (New York time). Please combine all your documents into one (1) single PDF document as the system only allows to upload maximum one document. Your on-line applications submission will be acknowledged to your email address provided in application. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary.

Link to application at the UNDP Job Site – https://jobs.undp.org/cj_view_job.cfm?cur_job_id=99931

(cut and paste into browser address bar if the link does not work).

Your on-line applications submission will be acknowledged to your email address provided in application. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary.

You can review detailed Procurement Notice, Terms of Reference and download templates from the UNDP Procurement Notices Site following the link http://procurement-notices.undp.org/view_notice.cfm?notice_id=79807. (cut and paste into browser address bar if the link does not work).

Application submitted via email, incomplete applications or received after the closing date (July 5, 2021) will not be given consideration.

For more detailed information about UN in Uzbekistan please visit our website at https://uzbekistan.un.org/   

UN is an equal opportunity employer. Qualified female candidates, people with disabilities, and minorities are highly encouraged to apply. UNDP Balance in Manage Policy promotes achievement of gender balance among its staff at all levels.

Requests for clarification must be sent in writing to pu.uz@undp.org, ensuring that the reference number above is included in the subject line. UNDP shall endeavor to provide such responses to clarifications in an expeditious manner, but any delay in such response shall not cause an obligation on the part of UNDP to extend the submission date of the Proposals, unless UNDP deems that such an extension is justified and necessary UNDP is an equal opportunity employer. Qualified female candidates, people with disabilities, and minorities are highly encouraged to apply. UNDP Balance in Manage Policy promotes achievement of gender balance among its staff at all levels.