Background

The UN’s Office of Information and Communications Technology (OICT) is responsible for defining the strategic direction for Information and Communications Technology (ICT) to the UN Secretariat. It provides oversight of ICT programmes, budgets, and decision-making to ensure alignment with the Secretariat’s overall ICT strategy.

The Strategic Solutions unit at India is supporting various ICT development initiatives. In this unit we are looking for Individual Consultants to support us with the Testing and Quality Assurance of the developed eLearning solutions.

Duties and Responsibilities

  • Ensure that the Quality Assurance (QA) process is documented and communicated and adequate to ensure agreed quality levels for the application.
  • QA issue prioritization and resolution facilitation.
  • Ensure traceability of test cases to requirements, working with the project to ensure all requirements are tested.
  • Works with developers to identify unit testing coverage and ensure any gaps are documented and addressed.
  • Serve as a team member in the Quality Assurance, Software Testing, planning, specification, and design of computer application systems.
  • Performs workflow analysis and recommends quality improvements.
  • Analyze the collected error/defect data to understand better how errors are introduced and can be eliminated
  • Collaborate and communicate with other developers, instructional designers, and graphic artists. ?
  • Ensure testing of functional areas is complete, tracked and on-schedule.

Outputs and Deliverables

Payment Milestone

Deliverable target

  • Quality Assurance and testing of 15 eLearning module having one hour duration each and in English, Hindi, and Gujarati (5X3 languages = 15):
    • Module 1 - Introduction to UPSHIFT
    • Module 2 - Understanding myself: Who am I?
    • Module 3 - Understanding my community: listen, observe, appreciate
    • Module 4 - Understanding my community: Health Check
    • Module 5 - Understanding my community: Research
  •  

20%

31 Aug 2021

  • Quality Assurance and testing of 15 eLearning module having one hour duration each and in English, Hindi, and Gujarati (5X3 languages = 15):
    • Module 6A - Tackling Challenges Head-on
    • Module 6B - Tackling Challenges Head-on
    • Module 7 - Ideas and Solution
    • Module 8 - The Eureka Moment: Building a Solution
    • Module 9 - How to Pitch an idea

 

20%

30 Sept 2021

  • Quality Assurance and testing of 15 eLearning module having one hour duration each and in English, Hindi, and Gujarati (5X3 languages = 15):
    • Module 1 - Participation / sharing and role of youth in society: Understanding of Leadership Communication and Lobbying
    • Module 2 - Child rights and child protection - Child violence, child abuse and its consequences, Gender discrimination
    • Module 3 - Different Laws related to Child Protection
    • Module 4 - Child Protection Schemes and Child Protection System
    • Module 5 - Role of different stakeholders: Skills for working with children

 

20%

31 Oct 2021

  • Quality Assurance and testing of 15 eLearning module having one hour duration each and in English, Hindi, and Gujarati (5X3 languages = 15):
    • Module 6 - Application of Principles in Child Protection
    • Module 7 - Basic Skills in Working with Children in the Child Protection System, and key components of Child friendly behavior while working in the Child Protection System.
    • Understanding Childhood and Development?Psychosocial issues of children and its impact on their development
    • Understanding violence against children

20%

30 Nov 2021

  • Quality Assurance and testing of 15 eLearning module having one hour duration each and in English, Hindi, and Gujarati (5X3 languages = 15):
    • Academic issues of children and its management
    • Helping children managing stress
    • Psychosocial care for children in schools through teachers
    • Feedback – why and how
    • Field level programming

 

20%

31 Dec 2021

Competencies

  • Professionalism
  • Respect for diversity
  • Good interpersonal skills
  • Integrity and confidentiality
  • Planning and organizing
  • Accountability
  • Communication
  • Creativity

Required Skills and Experience

  • Education: University degree (Bachelor’s degree or equivalent) in computer science, information systems or related field. Secondary School education in combination with two additional years of qualifying work experience may be accepted in lieu of the university degree. Having certification in software testing would be an added advantage.
  • Experience: A minimum of five years of progressively responsible experience in Quality Assurance and Testing, preferably in eLearning domain.
  • Languages:  English and Hindi

Evaluation Criteria:

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as response and having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Technical Criteria weight - 70%.

Financial Criteria weight - 30%.

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the financial evaluation.

Criteria for Technical Evaluation:

Qualification – 10 marks.

Relevant Work Experience – 60 marks.

Technically qualified consultants will be requested to submit their lumpsum financial proposal in INR i.e. consultants who score more than or equivalent 70% i.e. 49 marks with respect to the above-mentioned evaluation criteria. Consultant should not specify their financial proposal on their CV or with the submission. The CV will not be evaluated further in case the consultant submits the same.

Documentation Required:

Updated Curriculum Vitae (particularly highlighting similar assignments and work experiences);

Note:

  1. Any kind of miscellaneous charges i.e. internet, phone, relocation charges etc. would not be reimbursed.
  2. Travel, lodging and boarding as per UNDP rules subject to prior approval.
  3. Individuals working with institutions may also apply, contract would be issued in the name of institution for the specific services of the individual.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

All selection is on merit.