Background
In line with the United Nations Development Programme’s (UNDP) mandate to work in developing countries in the areas of professional development and democratic governance, the Bangladesh country office has had long standing cooperation with the Bangladesh Election Commission (BEC). Since 1997 UNDP Bangladesh has been proving support to BEC with a view to strengthening the democratic electoral process in Bangladesh through institutional capacity building which promoted an efficient and transparent electoral system.
Recently UNDP has taken a new 5-year technical assistance project to provide support to BEC. The project Strengthening Election Management in Bangladesh (SEMB) is focused on supporting greater capacity of the BEC by strengthening institutional and professional capacity. It therefore recognises the BEC is at a key juncture in its development and it will be vital for it to consolidate and systematise the advances it has made, thereby increasing the chances that the standards set in the 2008 elections can be maintained. The outline of project components that follows may be modified and refined to take account of changing circumstances and requests from stakeholders. This 5-year electoral support project consists of technical assistance designed to enhance and further consolidate the institutional and professional capacities of the BEC, its Secretariat and local offices to deliver its mandated functions of conducting fair, credible and transparent elections and further consolidating itself as a permanent, professional, credible and independent institution of governance. Specifically, the following outcomes are envisaged for the programme:
• Professionalised and strengthened training by the BEC
• Strengthened BEC capacity to efficiently manage decentralisation and institutional growth
• Reformed communications department and outreach to stakeholders
• Professionalised and strengthened ICT wing of the BEC
• Enhanced capacities to prepare and disseminate a credible and accurate photo voter register
• Support to activities in the run up to the parliamentary elections in 2014
In order for successful implementation of the ICT component of the project, UNDP is seeking for an ICT Coordinator (National) to provide support to the project
Duties and Responsibilities
Summary of Key Functions:
Under the overall management guidance of the Project Coordinator and technical guidance of the International ICT Specialist (Elections), the ICT Coordinator will report to the Senior Systems Analyst. S/he will work closely with the Senior System Analyst and be responsible for the following tasks: :
- Responsible for replacing hardware equipment and software
- Install, configure and maintain hardware equipment
- Configure local LAN settings
- Hardware maintenance & troubleshooting, installation and maintenance of software used in the head office as well as field location.
- Management of internet availability and hardware resources
- Provide high level of support in system problem resolution.
- Compliance to regulatory & license requirements
- Install, upgrade and configure network printing, directory structures, software and file services.
- Upgrades network hardware and software components as required.
- Develop training materiel for BEC of upazila personnel.
- Conduct training on developed software and its usage.
- Knowledge transfer and professional skills development for BEC staff
- Procurement of ICT materials
Competencies
Corporate Competencies:
- Demonstrates integrity by modelling the UN’s values and ethical standards (human rights, peace, understanding between peoples and nations, tolerance, integrity, respect, results orientation (UNDP core ethics) impartiality
- Promotes the vision, mission, and strategic goals of UNDP
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies:
- Ability to provide IT support services including IT hardware/ infrastructure support, ERP support, other IT applications support, web design and maintenance;
- Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, knowledge of web design, knowledge of Microsoft Windows network administration, ERP;
- Ability to provide input to business processes re-engineering, elaboration and implementation of new systems
Development and Operational Effectiveness
- Ability to engage with high ranking UNDP Managers, Government Officials and provide policy advisory support services.
- Ability to identify opportunities, conceptualize and develop project reports
- Ability to analyse situations and act accordingly
- Ability to implement new systems and affect staff behavioural/ attitudinal change
Knowledge Management and Learning
- Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills
- Display understanding of the relevant contemporary ICT tools and continuously act towards personal capacity building
- Sensitivity to and responsiveness to all partners, Respectful and helpful relations with all UN/UNDP staff,
Required Skills and Experience
Education:
At least a Bachelor degree in Computer Science, ICT management or a related field
Experience and Skill
- At least 05 years experience in similar positions;
- Proven experience in ICT technical areas;
- Experience of working with international organizations, UN/UNDP projects/development partners’ programme will be given preference;
- Good knowledge of government ICT machineries;
- Experience in managing learning events
- High-level skill in relevant software and hardware;
- Strong ability in spoken and written Bangla and English.
- Ability to establish and maintain good working relations at all levels to facilitate work goals
- Demonstrated team building capacity
- Knowledge building and dissemination capacity using modern sources and channels
- Good understanding of gender issue and positive approach towards the creation of gender balance in the office.