Background

Background. The UNDP internship programme offers an outstanding graduate-level student the opportunity to acquire direct exposure to UNDP's work with the objective of deepening his/her knowledge and understanding of UNDP’s goals, principles and activities. It is designed to complement development-oriented studies with practical experience in various professional aspects. 

Interns are not financially remunerated by UNDP.

Objective of the internship: improve ICT Unit capacity in providing end user support.

Organizational Context. Under the overall guidance of the UNDP ICT Manager the Intern provides daily technical support to end-users on the information management tools and technology infrastructure. ICT Intern promotes a client-oriented approach.

Duties and Responsibilities


Provides effective support focusing on achievement of the following results:

Support to providing daily on-site support on the usage of software and hardware to the end-users;
Researches and retrieves the data from various sources; preparation of statistical charts, tables and reports as required;
Helps to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs;
Assists in the installation of commercial and in-house software and related upgrades;
Helps with responding to end-user needs regarding network access
Supports equipment inventory and ICT Unit record-keeping;
Performs additional tasks as requested by supervisor, as appropriate.

Impact of Results
The assistance support to the ICT Unit is provided with a high quality and accuracy. The key results have an impact on the efficient UNDP office work and overall end user satisfaction. 

Competencies

Corporate Competencies:

  • Demonstrates keen interest in the work of the UN, and of UNDP in particular.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

  • Strong IT skills and knowledge
  • Understanding of UN/UNDP mandates and specifics of activities 
  • Ability to handle a large volume of work possibly under time constraints
  • Consistently approaches work with energy and a positive, constructive attitude, pro-activity 
  • Remains calm, in control and good humored even under pressure
  • Diplomatic skills 

Required Skills and Experience

Education:    

  • Enrolled student of graduate school programme (second university degree or equivalent, or higher) in information and communications technology, information systems, computer science, information systems, cybernetics or related field; or
  • Enrolled student in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent) in information and communications technology, information systems, computer science, information systems, cybernetics or related field; or
  • Graduate student within one-year of graduation of any of the above.

Experience:  

  • Sound knowledge and practical experience in IT technologies, including end-user operating systems, standard software, hardware installation, maintenance and minor repair, wired and wireless networking, related terminology.
  • Practical experience in planning, design, development, implementation and maintenance of computer information systems is desirable.

Language Requirements:    

  • Fluency in Ukrainian/Russian and English 

Application Instructions:

  • UNDP accepts no responsibility for the medical and life insurance of the intern or costs arising from accidents and illness incurred during an internship. Applicants for internship must, therefore, carry adequate and regular medical insurance. Medical Certificate of Good Health and Proof of medical insurance for duration of contract must be provided before the internship commences.
  • Click on the "Apply now" button.
  • Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. You can type in or paste your Resume into the last box.
  • Upon completion of the first page, please hit "submit application" tab at the end of the page. On the next page, you will be asked to upload your Resume.
  • Only short-listed candidates will be contacted and please ensure that copies of your educational qualifications are available when contacted.
  • This is a locally recruited position and no expatriation benefits will apply.
  • Successful applicants for internships must submit the following documentation:

  • UNDP Internship Application form;
  • Copy of the most recent CV in English;
  • Letter of motivation;
  • Letter from his/her University confirming current enrollment and graduation date, if applicable, or copy of a Diploma for graduate students;
  • Copy of a school transcript;
  • Endorsement letter or letter of reference from a faculty member;
  • Other documents might be required.

UNDP will use a transparent and competitive screening process, though will only contact those applicants in whom there is further interest. Applications may only be submitted for specific vacancy. Qualified women are strongly encouraged to apply.