Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the center of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

UN Women Regional Office for Arab States is providing ICT support to Country Offices (COs) in Iraq, Palestine, Yemen and Lebanon. The number of Staff, Consultants, and Interns has increased in the Regional Office and the demand for ICT services increased accordingly. All these factors created a need for an ICT Assistant to help the ICT Associate meet the demand in the Regional Office and the COs.

Duties and Responsibilities

Under the guidance of the ICT Associate the ICT Assistant will be responsible of:

  • Assist in developing UN Women ROAS intranet page;
  • Assist in managing the office website (Publication, videos, landing page…etc.);
  • Assist the ICT unit to provide technical support to UN Women ROAS;
  • Provide daily troubleshooting to UN Women staff;
  • Follow up and ensure all computers and network peripherals are working providing optimum performance;
  • Help the staff to backup and restore their Data when needed;
  • Support the ICT unit when needed with designing graphics, templates and reports;
  • Follow up of the BCP vital records folders on the shared drive;
  • Follow up on copying the emergency CD/DVDs and H.D.D;
  • Perform any other duties as required within the same capacity.

Deliverables:

  • Develop UN Women ROAS intranet pages;
  • Support in designing graphics, templates and reports for ROAS ICT Unit;
  • Help the staff to backup and restore their Data when needed;
  • Provide daily troubleshooting to UN Women staff;
  • Create a log for helpdesk requests and provide analyzed report on it;
  • Develop\update BCP vital records folders on the shared drive.

Competencies

Core Values:

  • Respect for Diversity;
  • Integrity;
  • Professionalism.

Core Competencies:

  • Awareness and Sensitivity Regarding Gender Issues;
  • Accountability;
  • Creative Problem Solving;
  • Effective Communication;
  • Inclusive Collaboration;
  • Stakeholder Engagement;
  • Leading by Example.

Functional Competencies:

  • Good knowledge of installation of hardware and software in a network environment;
  • Good knowledge of windows operating systems and network essentials;
  • Good knowledge of developing SharePoint pages and content;
  • Good knowledge of managing CMS (Content management system) website;
  • Good knowledge of email communication systems;
  • Good photo editing skills;
  • Good writing skills for reporting the tasks given.

Required Skills and Experience

Education:

  • Bachelor degree in IT system or any relevant field;
  • Web-based applications, Microsoft Certified Professional (MCP) is desirable.

Experience:

  • At least 1 year of relevant working experience in information technology;
  • Familiarity with UN IT systems will be an asset;
  • Good knowledge of managing CMS (Content management system) website;
  • Sound knowledge of the UN rules and regulations will be an asset.

Language Requirements:

  • Fluency in Arabic and English is required.

Applications:

Interested Individual Consultants must submit the following documents/information to demonstrate their qualifications:

Proposal:To be included as part of the proposal:

  • A cover letter with a brief presentation of your consultancy explaining your suitability for the work;
  • UN Women Personal History form (P-11) which can be downloaded from  http://www.unwomen.org/about-us/employment; and
  • Personal CV and work portfolio.

Financial proposal:

  • Proposed monthly fee. (in Egyptian Pound).

The above-mentioned documents (Cover letter, UN Women P11, Personal CV and financial proposal) should be merged in a standalone file including all them, since the online application submission does only permit to upload one file per application. Incomplete submission can be a ground for disqualification.