Background

Under the guidance and supervision of the Fleet Manager (Dispatcher could be Operations Assistant or another delegated s/m), the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver provides driving services to the operations and programme staff in the CO, Consultants and Experts and UN staff on mission.

Incumbent is expected to display initiative, a positive approach and a strong client orientation. As such, s/he is expected to be flexible in performing other emerging tasks and additional duties as required by direct supervisor or senior management.

Duties and Responsibilities

1. Provision of reliable and secure driving services

2. Proper use of vehicle

3. Day-to-day maintenance of the assigned vehicle

4. Availability of documents/ supplies

1)    Ensures provision of reliable and secure driving services by:

• driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items; and

• meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.

2)    Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.

3)    Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.

4)   Ensure availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, necessary spare parts.

5)  Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Competencies

CORE:

Innovation

Ability to make new and useful ideas work.

Level 1:  Assesses work with critical eye.

Leadership

Ability to persuade others to follow.

Level 1:  Takes responsibility for and ensures high quality of own work.

People Management

Ability to improve performance and satisfaction.

Level 1:  Understands personal and team roles, responsibilities and objectives.

Communication

Ability to listen, adapt, persuade and transform.

Level 1:  Reliably and consistently listens and interprets information and instruction correctly.

Delivery

Ability to get things done while exercising good judgement.

Level 1:  Meets goals and timelines for team deliverables.

TECHNICAL/FUNCTIONAL

Operational Effectiveness

• Ability to perform a variety of repetitive and routine tasks and duties;
• Ability to review data, identify and adjust discrepancies (ex.Pick up schedules);
• Ability to handle a large volume of work possibly under time constraints;
• Good knowledge of administrative rules and regulations related to driving and project transportation assignments;
• Ability to operate and maintain a variety of vehicles and office equipment in order to provide efficient delivery of service;
• Ability to organize and complete multiple tasks by establishing priorities;
• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair (for Drivers);
• Demonstrates excellent knowledge of protocol (for Drivers);
• Demonstrates excellent knowledge of security issues (for Drivers).

Level 1:  Reliably and consistently interprets information and instruction correctly;

• Responds to information and instruction with professionalism and accuracy
• Speaks on behalf of self with professionalism and integrity consistent with UN values

Managing Data

• Collects and compiles hardcopy data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases;
• Thoroughly and methodically collects, verifies and records hardcopy data demonstrating attention to detail and identifying and correcting errors on own initiative;
• Transmits file data (through smart phones and other tools); Interprets data, draws conclusions and/or identifies patterns which support the work of others.

Level 1:  Reliably and consistently interprets information and instruction correctly;

• Responds to information and instruction with professionalism and accuracy
• Speaks on behalf of self with professionalism and integrity consistent with UN values

Managing Documents, Correspondence and Reports

• Creates, edits and presents information (queries, reports, documents)on vehicle maintenance and other related matters;
• Ability to produce accurate and well documented records conforming to the required standard.

Level 1:  Reliably and consistently interprets information and instruction correctly;

• Responds to information and instruction with professionalism and accuracy
• Speaks on behalf of self with professionalism and integrity consistent with UN values

Planning, Organizing and Multi-Tasking

• Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
• Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines;
• Demonstrates ability to quickly shift from one task to another to meet multiple support needs;
• Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support.

Level 1:  Reliably and consistently interprets information and instruction correctly;

• Responds to information and instruction with professionalism and accuracy
• Speaks on behalf of self with professionalism and integrity consistent with UN values

Promoting learning and knowledge management/sharing is the responsibility of each staff member.

Required Skills and Experience

Education:

• Secondary Education
• Valid Driver's license.

Experience:

• 2 years' work experience as a driver;
• Safe driving record;
• Knowledge of driving rules and regulations;
• Skills in minor vehicle repair.

Language Requirements:

• Fluency in English and local language;
• Command of another UN language desirable.