Digital Transformation: Inclusive Digital Ecosystems

Support the shaping of local digital ecosystems, to ensure a rights-based and inclusive approach to digital development within and beyond countries

Support the implementation of inclusive, equitable and secure digital & data public infrastructure through the whole of society transformation approach to tech layers including the systemic role of digital public goods, robust accountabilities in the governance frameworks around digital public goods, and the community engagement to catalyzing innovation and safeguards of the digital public infrastructures

Support in primary research and/or content review on digital topics such as inclusive connectivity, digital inclusion, ethical technology, etc.

Knowledge management by collecting and disseminating digital-related thought pieces produced across the organization

Internal coordination on thought leadership work with other UNDP units, and provide substantive inputs as appropriate

Support advocacy by developing digestible content in support of social media assets, blogs, talking points, briefing notes, etc., in close collaboration with the comms team

Digital Transformation: Country Office Support & Capacity Building

Support in the assessment of countries’ digital readiness, project management and operations implementation

Support Country Offices with tasks related to the development of national Data strategies and data governance frameworks, including project management and operational implementation

Support the work of making Digital, including Data, capacity building resources more accessible and usable for governments

Support the ongoing development of tools, products, and solutions to empower governments to implement practical initiatives that are inclusive of the whole society

Provide support for country offices that request partnership-related services

Support the development and delivery of a digital-skills programme for all UNDP personnel; Design and deliver some webinar ‘masterclasses’ on digital and data skills to expose UNDP personnel to new thinking and knowledge.

Digital Transformation: UNDP Digital Strategy Development & Implementation

Support the global positioning of UNDP’s thought and practice leadership, including its engagement in various alliances and networks, by conducting research on key digital topics, analyzing information and synthesizing it into a clear summary for Chief Digital Officer and other UNDP senior leadership

Support the management, coordination, and content maintenance of UNDP’s digital guides webpage together with relevant stakeholders across UNDP.

Contribute to the design of UNDP’s digital capacity footprint and support parts of the subsequent implementation, with emphasis on HR aspects, such as job descriptions; org model / operating model considerations and business processes

Provide front-office support to the Chief Digital Officer and his Special Assistant through strategic management of the Chief Digital Officer’s internal and external engagements; Support the drafting of speeches and briefs on UNDP’s digital support to governments for the Chief Digital Officer as necessary

Analyze progress of UNDP’s Digital Strategy implementation through rigorous analysis of quantitative and qualitative data, and evaluating monitoring and reporting processes within the Chief Digital Office, and proposing improvements in their design and implementation processes to improve efficiency and effectiveness

Business Operations (People Operations & Procurement)

Assist the Operations Unit in completing Procurement and Recruitment exercises while tracking its progress

Support the implementation, monitoring and reporting of the Procurement Plans, monitor progress and make suggestions for overcoming bottlenecks

Assist in the Operations and Programme Units in the organization of meetings, workshops, travel, and other such events

Assist the Chief Digital Office team in ensuring compliance with Procurement and Recruitment policies

Draft and update the team’s best practices to develop and drive new projects for the improvement of operations

Communications

Support the communications team with planning and producing compelling content for communications channels like social media, newsletters, blogs and internal UNDP platforms

Support with research and mapping of key media outlets, influential potential content partners, and trending topics in digital & technology

Support with the organization of webinars and events

Note-taking and assistance with capturing lessons-learned to inform the development of templates, guides and Standard Operating Procedures on good communication practices

Thought Leadership, Engagement and Partnerships

Research potential new partners including technology companies, foundations, non-profits, alliances, etc., and help identify new opportunities and areas of collaboration

Support outreach to and engagement of partners, and subsequent partnership development, including drafting concept notes, proposals, pitch decks, project documents, memorandum of understanding (MoU), outreach materials and other documents.

Support engagement in global, multilateral and UN interagency processes, including through drafting statements and speeches, attending meetings at the UN, and helping to organize meetings and events.

Support UNDP positioning and thought leadership on digital, including through conducting research, compiling information on, and analyzing key technology and digital issues, particularly related to digital development, transformation and capacity-building

Product Design, Build, and Management (including AI tools)

Support the design of digital products such as apps, platforms, web apps, and AI tools to enable UNDP's work in countries, working with ‘client’ teams to define success and product requirements.

Support the scoping, and proposal writing for new digital products for UNDP thematic teams.

Support the building of digital products, including working with software developers, client teams, and product managers.

Assist with contract development and invoicing of product development work.

Conduct user testing and improvement of digital products.

Support the implementation of digital products in countries, working with local implementation teams and UNDP thematic teams to ensure quality delivery and outcomes.