Communications and Knowledge Management Analyst

Location : Home Based -Part-time (60%)
Application Deadline :08-Oct-21 (Midnight New York, USA)
Type of Contract :IPSA (Regular)
Post Level :IPSA-8
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Expected Duration of Assignment :12 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


 Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as  reports, presentations, publications, campaigns or other materials.

Travel: Occasional official travel to support in the organization of events if needed.

Office/Unit/Project Description 

UNCDF is the UN's capital investment agency for the world’s 46 least developed countries. With its capital mandate and instruments, UNCDF offers ‘last mile’ finance models that unlock public and private resources, especially at the domestic level, to reduce poverty and support local economic development.

The UNCDF strategy of ‘Leaving no one behind in the digital era’ is based on over a decade of experience in digital finance in Africa, Asia and the Pacific. The goal of UNCDF is to empower millions of people by 2024 to use services daily that leverage innovation and technology and contribute to the SDGs. To achieve this vision UNCDF uses a market development approach and continuously seeks to address underlying market dysfunctions that exclude people living in the last mile.

The team working under the Inclusive Digital Economies (IDE) practice area at UNCDF is composed of technical experts in digital finance and services as well as communication and knowledge managers. The latter support the technical experts in building a community of practice in the inclusive digital economy space. The communication and knowledge managers support the technical team in documenting, packaging and disseminating learnings generated by projects carried out with partners from the public and private sector (government representatives, MNOs, Fintechs, Banks etc).

One example of the IDE programmes is the one recently initiated in partnership with European Union and the Organization of Africa, Caribbean and Pacific States (OACPS). This initiative of €14.5 million aims at unlocking the potential of digital finance to benefit more than 600,000 women, youth and entrepreneurs across African, Caribbean and Pacific countries. As part of that programme UNCDF is supporting key policy reforms for digital transformation and the creation inclusive financial services tailored to the needs of women and youth in the three regions.

For further detail on UNCDF strategy, refer to;

UNCDF’s Inclusive Digital Economies & Gender Equality

Women and girls today face difficult challenges in almost every country in the world. Women earn less money than men. Globally, the gender pay gap is estimated at about 20 per cent. Specifically, in poorer regions around the world, women, including smallholder farmers and informal workers, are at a higher risk of economic exclusion with structural barriers in accessing economic resources. Women control less money than men (even when they earn). According to the report “Women and Money,” co-published by and the Bill and Melinda Gates Foundation, “Money is the domain of men. Society does not view it as her role to earn money or her right to make financial decisions.” This is the reality on the ground for most women in the countries UNCDF works in. Lack of appropriate skills often pushes many women to opt for economic opportunities in sectors that often pay poorly with no job security and social protection. Similarly, women owned SMEs have often limited capacity and expertise to scale up business and to gain better access to markets, inputs and machinery. Lastly, the digital and energy divide remains a gendered one. Most of the 3.9 billion people who are offline and without energy access are in rural areas, are poorer and less educated, and tend to be women and girls.

The UNCDF Women as Builders of the Digital Economy approach works within the UNCDF IDE Strategic framework and focuses on creating strategic partnerships at a global, regional and country level and complementing them with market facilitation and deep technical assistance to affect change on the ground. It leverages our on-the-ground presence and relationships with ministries of finance, central banks, telecommunications regulators, other relevant policy makers, as well as private sector (including banks, telecommunications companies, FinTechs and micro-finance institutions) and civil society to remove the barriers to women's economic empowerment. We will do this by implementing a tailored strategy on a country-by-country basis integrated into existing work that will both remove barriers and accelerate digital and financial autonomy.

IDE & the Generation Equality Forum

On July 1, 2020, UN Women unveiled the names of the UN agencies that will lead the Action Coalitions of the Generation Equality Forum, the campaign intended to drive concrete actions over the period of five years to drive systemic change in order to reduce gender inequality. Six thematic Action Coalitions—which will feature a combination of UN agencies, international organizations, NGOs, and member states--have been created to accelerate progress for women and girls by addressing critical constraints.

UNCDF was named the UN leader of the Action Coalition on Economic Justice and Rights

The vision of the Generation Equality Action Coalitions is to deliver concrete and transformative change for women and girls around the world; leveraging the efforts of six Action Coalitions focusing on different themes including Economic Justice and Rights. Building upon existing experiences, the Action Coalitions aim to accelerate progress for women and girls by addressing critical constraints. Concrete actions over the period of five years will be collectively led by public, private, and civil society leaders to drive systemic change to reduce gender inequality.

Background materials/publications

  1. IDE Global Strategy brochure - gives context for the global Inclusive Digital Economy strategy for UNCDF
  2. UNCDF IDE’s Strategic Brief on Gender Equality and Women’s Economic Empowerment
  3. UNCDF IDE’s Blog describing Women Builders of Digital Economies approach
  4. UNCDF Capital musings podcasts on UNCDF & Women’s Economic Empowerment
    1. #4 The difference between women’s economic empowerment and women’s economic development – Samina Anwar
    2. #10 Leaving No Woman Behind in the Digital Era – Nandini Harihareswara
    3. #11 Why Women's Economic Empowerment Requires Digital Payments? – Ruth Goodwin Groen
  5. IDE & Gender Playbook (2021)
  6. Review the GPFI paper Advancing Digital Financial Inclusion (2020)
  7. Review the Reaching Financial Equality Publication (2021

Institutional Arrangement

The Communication and Knowledge Management Analyst will perform their duties under the supervision of the Director of the Inclusive Digital Economies Practice (and/or his proxy), with close collaboration with the Digital Economies and Gender Equality Consultant and working in partnership with the other IDE colleagues at country and HQ level.

Duties and Responsibilities

Scope of Work

The Communication and Knowledge Management Analyst, supports the knowledge management and communication activities carried out by the Inclusive Digital Economies & Gender practice. S/he will be responsible for the production of the knowledge products and the visibility of these products :

  • Create and help execute a Knowledge Management and Communications strategy with a focus on resource mobilization for the IDE & Gender team
  • Plan, manage, execute one event/workshop a quarter, total of 4 in one year period
  • Produce social media packages including social media posts ad hoc for the social media accounts to disseminate publications, events and news
  • Edit and proofread articles and reports with a maximum of 3 articles per week and 3 reports over a month;
  • Liaise with the translators and designers for the translation, editing and/or graphic design of publications, videos, and other knowledge products i.e. consolidate and provide feedback on communciation assets produced for the practice, be it videos/animations, social media cards, infographics and liaise with the service providers producing the designs or the videos;
  • Publish after proofreading news, videos and publications to the UNCDF website and contribute to the updating and refreshing of the content describing the work of the practice area;
  • Prepare the monthly newsletter based on the recent news of the practice and news crowdsourced from partners and like minded organizations;
  • Maintain the dashboards compiling the relevant gender publications, news, press clippings, videos and events and maintain the analytics dashboard for publications.
  • Support the development of two funding partnerships through development of knowledge products
  • Support the ongoing implementation of the internal Women Builders of Digital Economies Community of Practice
  • Manage and execute the required internal communications and feedback processes on the IDE & Gender work (e.g., feedback on Generation Equality Forum, partnership opportunities, etc)



Professionalism: Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Required Skills and Experience

Min. Academic Education

  • Masters Degree in Communications, Journalism, International Relations, English or related field or Bachelors with + 3 additional years of experience.

Min. years of relevant Work experience

  • Minimum one year of relevant professional work experience in communication in development projects with Master’s degree  OR Three years of relevant professional work experience in communication in development projects with Bachelor degree

Required skills and competencies

  • Functional Competencies:

Media Relations: Ability to form and maintain meaningful working relationships with various members of the media.

Quality Assurance: Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled.

Drafting, Editing and Proofreading: Excellent ability to draft, edit and proofread material, communicating with accuracy and professionalism.

  • Technical Skills:

Experience in the usage of software packages (Office, Word, Excel, PowerPoint, Outlook, etc) and handling of web-based management systems

  • Core Competencies:

Innovation: Ability to make new and useful ideas work.

Leadership: Ability to persuade others to follow.

People Management: Ability to improve performance and satisfaction.

Communication: Ability to listen, adapt, persuade and transform.

Delivery: Ability to get things done while exercising good judgement.

Desired additional skills and competencies

  • Experience in handling corporate social media accounts on Twitter, linked In, Facebook and Youtube.
  • Experience in supporting the production of case studies and reports.
  • Good knowledge of production of multimedia projects (animations and videos).
  • Knowledge of digital payments, financial inclusion, gender, women’s economic empowerment and international development.
  • Experience within a UN organization/agency or other international body.

Required Language(s) (at working level)

  • Excellent writing, editing and oral communication skills in English is required;
  • Working knowledge of another UN Official Languages is an asset.

Professional Certificates


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