Online Network Coordinator - IPSA 8

Location : Home-based
Application Deadline :26-May-22 (Midnight New York, USA)
Type of Contract :IPSA (Regular)
Post Level :IPSA-8
Languages Required :
Duration of Initial Contract :6 months
Expected Duration of Assignment :6 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.


Office/Unit/Project Description 

In 2022 it will be fifty years since the first United Nations conference on the human environment was organized – the 1972 Stockholm Conference. The Government of Sweden will host a high-level global Meeting in conjunction with this anniversary from 2-3 June 2022 with the theme: “Stockholm+50: a healthy planet for the priority of all - our responsibility, our opportunity,” The objective of the Meeting is to contribute to accelerating a transformation that leads to sustainable and green economies, more jobs, and a healthy planet for all, where No One is Left Behind during the last Decade of Action for the 2030 Agenda. The Government of Sweden, UNDP and UNEP have identified a series of strategic opportunities to help ensure that the Stockholm+50 International Meeting catalyzes greater impact in developing and developed countries. These include preparations leading up to the Conference, the design of the meeting itself, as well as post-Conference follow-up activities and legacy initiatives.

A Online Network Coordinator is sought to support the entire national consultations.  The Online Network Coordinator will support the SparkBlue team managing Stockholm+50 national consultations on SparkBlue.

The work will be done through the SDG Integration team, reporting to the SDG Engagement Specialist, he/she is responsible for providing coordination, technical support, community management, content management and event management support and training.


Institutional Arrangement

The Online Network Coordinator will report to the SDG Engagement Specialist in the SDG Integration team, and will work closely with colleagues in the Stockholm+50 and SparkBlue team.

Duties and Responsibilities

Scope of Work

Monitor the SparkBlue ( Stockholm +50 sites, ensuring countries’ engagements are well reflected

  • Conduct a weekly review of the 59 National Consultation spaces and produce a weekly summary for management.
  • Maintain database of approximately 177 space admins and provide an onboarding process for each new admin so that they can manage their content immediately

Contact those country offices that are behind in reflecting their activities on SparkBlue, or who have pending tasks on SparkBlue (such as approving comments).

  • Conduct daily calls as the focal point to support live-streaming of in-person and online events on SparkBlue. Support Country Offices adding multimedia such as video/recordings, audio and images into SparkBlue.
  • Manage the addition of moderators to the discussion pages and provide support for the publishing of comments
  • Work with Country Offices to troubleshoot SparkBlue Stockholm +50 National Consultation spaces
  • Train country offices in adding events and updating SparkBlue content, including through a series of bi-weekly Orientation calls. Provide how-to-guides on managing content, people and comments
  • Keep the administrators and moderators access to SparkBlue Stockholm +50 National Consultations spaces updated and support their training on the use of the platform

Ensure landing pages are updated based on template produced by UX designer

  • SparkBlue homepage
  • Sparkblue CoP homepages
  • Management dashboard

Support SparkBlue taxonomy update and consistency across  the CoPs

  • Audit SparkBlue taxonomy to identify thematic tags that now have a community behind them and transfer those tags to CoP tags
  • Align sparkblue tags with corporate taxonomy

Provide inputs to build guidelines on SparkBlue tagging

  • draft SOP/guidelines for creation of new sparkblue tags           
  • Draft guidelines for when a tag should be added as a community tag
  • Draft guidelines for when a tag should be a thematic tag
  • Identify any additional tag categories needed in the system (country, regional, and any other tag categories)

Supporting inquiries for tech support and content management from additional SparkBlue community leads and external focal points

  • serve as focal point for intake of content management requests from teams making use of spparkblue
  • support existing community managers with content management needs

Support in concept phase of new SparkBlue functionalities and technical updates

  • provide input in concept and design phases of new sparkblue functions
  • test new functionality on accpetance/test site and sign off on these new functions as ‘ready for live site’




Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

People Management (Insert below standard sentence if the position has direct reports.)


UNDP People Management Competencies can be found in the dedicated site.


Cross-Functional & Technical competencies 

Thematic Area



Partnership management

Multi-stakeholder engagement

Multi-stakeholder engagement and funding-Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platform

General (across the functions)

Event planning

Event planning and execution-Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate

Digital & Innovation Solutions mapping

Solution Mapping

Ability to appreciate and integrate various sources of knowledge (academic, experiential, observational, traditional, indigenous) in problem solving processes. Set up structures and processes to collect ideas, solutions and facilitate matchmaking between supply and demand of solution

Digital & Innovation


Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together. Ability to embrace diversity, work with a diverse group of stakeholders understand their interests, perspectives and views and tap into to them as a source for creativity. Ability to facilitate processes and create conditions that are open for diverse inputs, stimulate collaboration and sharing

Required Skills and Experience

Min. Education requirements

  • Bachelor’s degree in Technology, Public administration or social science required with at least two years of work experience.
  • Master’s Degree in international development, Public Administration,Social Sciences, or related area (desirable)

Min. years of relevant work experience

  • A minimum of 2 year of professional working experience with a BA in relevant fields related to international development (required);
  • A minimum of 1 year professional working experience in Knowledge managemed (required)

Required  skills

  • Proficiency and proven experience in the use of Microsoft Office suite (e.g. Word, Excel, Power Point) is required.
  • Proven experience in working on drupal environment (Required)

Desired skills in addition to the competencies covered in the Competencies section

  • Proven experience organizing and managing events and workshops (desirable);
  • Knowledge of the UN system (desirable);
  • Proven ability to work under pressure with tight deadlines, and to deliver in a timely manner within cost and quality standards;
  • Proven experience in the development infographics, online surveys, presentations, organization of webinars would be an asset;
  • Proven work experience in managing online platforms (desirable)

Required Language(s)

  • Proficiency in written and spoken English required. Proficiency in other official UN languages is an asset.

Professional Certificates

  • N/A

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