Communications Associate (For Indonesian nationality only)

Location : Jakarta, INDONESIA
Application Deadline :22-Apr-12 (Midnight New York, USA)
Type of Contract :Service Contract
Post Level :SC-7
Languages Required :
Expected Duration of Assignment :up to 31 December 2012


“UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. On the ground in 177 countries and territories, UNDP offers global perspective and local insight to help empower lives and build resilient nations.”

I. Organizational Context

With strong collaboration with the Government of Indonesia (BAPPENAS and MoHA), UNDP is implementing a decentralization project titled “Provincial Governance Strengthening Programme” (PGSP) to assist the government to address some of the key decentralization challenges. Designed in 2009 and implemented until 2013, PGSP works with both national and provincial governments, as well as with district governments in Bangka Belitung, Gorontalo, and Nusa Tenggara Timur.

Through PGSP, UNDP supports the Government of Indonesia in re-defining and strengthen the roles and functions of provincial government through effective participatory policy making, regional development planning, and public service delivery, leading to the realization of national and local development objectives and the improvement of the quality of life of the poorest. This project offers technical assistance to resolve these remaining internal issues. Through policy reformulation and implementation, a focus on the provision of public services, and the participation of a wider group of stakeholders, including non-state actors, PGSP will address both the supply and demand sides of governance.

The Project Management Unit (PMU) based in Jakarta is designed to lead the overall implementation of the project (including the technical assistance and tools component and the policy development component) and provide timely quality support for area teams based at the province level. The PMU consists of teams responsible to achieve the following key outputs: 1) Enhanced policy and regulatory framework that further clarifies and strengthens roles and functions of provincial government; 2) Strengthened provincial government capacity in economic development planning and budgeting; and 3) Enhanced public service delivery through governance innovations, implementation of minimum service standards and public complaint mechanisms.

Under the guidance and direct supervision of the PGSP Project Manager, the Communications Associate supports the formulation and implementation of the communications and advocacy strategies to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Associate promotes a client-oriented approach in UNDP.

The Communications Associate will be responsible for ensuring that the communication strategy is set up among PGSP area-based teams, and the outreach strategy is socialized to relevant stakeholders in the decentralization context in Indonesia (i.e. the general public, the central government and province-level government, the international development partners working in similar areas of decentralization in Indonesia, and donors). The Communication Associate reports to PGSP Project Manager.


Duties and Responsibilities

II. Functions / Key Results Expected

Summary of Key Functions:

  • Support the formulation and implementation of internal and external communications and advocacy strategies, support to business development
  • Support to elaboration and implementation of the publications strategy and plan
  • Maintenance of PGSP website, databases and knowledge management systems
  • Facilitation of knowledge building and knowledge sharing

1. Supports the formulation and implementation of internal and external communications and advocacy strategies, supports business development focusing on achievement of the following results:

  • Preparation and conduct of communications needs assessments for project’s provision of information for elaboration of project communications and outreach strategy based on the corporate communications strategy.
  • Development of communication materials for marketing and awareness-raising campaigns, including briefing materials and press releases in coordination with the supervisor.
  • Organization of roundtable discussions, press conferences, briefing sessions, interviews In consultation with Communication Unit CO. 
  •  Provision of inputs and researched information to integrate advocacy and communication strategies into all aspects of UNDP’s work.
  • Review of reference materials, identification of reference materials for retention. Maintenance of information database and photo library.
  • Support to joint UN information campaigns (UN Day, World AIDS Day, etc.)
  • Preparation of inputs for C CPAP and other planning and reporting documents.

2. Provides support to the elaboration and implementation of the project’s publications strategy and plan focusing on the achievement of the following results:

  • Provision of inputs and information for elaboration of project’s publications in line with CO Communications strategy and plan based on the corporate publications policy.
  • Identification of storylines for publications and articles contributing to debates on key development issues.
  • Technical supervision of translation/adaptation/rewriting of information received, printing and dissemination of publications and audio-visual materials.  Contact with printers and other suppliers to ensure production.
  • Supervision of publications dissemination.

4.  Ensures the design and maintenance of the PGSP web site focusing on achievement of the following results:

  • Assistance in the design and maintenance of the office web sites based on corporate requirements in cooperation with the ICT staff.
  • Preparation/checking the content for the web sites to ensure consistency of the materials.

    5.     Ensures facilitation of knowledge building and management focusing on achievement of the following results:

  •  Identification and synthesis of best practices and lessons learned from the project directly linked to programme country goals and activities.
  • Sound contributions to knowledge networks and communities of practice including corporate communications repositories.
  • Organization and conduct of training and workshops on communications for development as appropriate.

III. Impact of Results

The key results have an impact on creation of effective communications and dissemination of information on UNDP as UN’s global development network. Accurate analysis and presentation of information enhances UNDP position as a strong development partner. The information provided facilitates decision making of the management.


IV. Competencies and Critical Success Factors

Functional Competencies:    

Advocacy/Advancing a Policy-Oriented Agenda

Level 1.1: Support the preparation of information for advocacy
 Identifies relevant information for advocacy for a variety of audiences
 Makes research of contacts in the media, government, private sector, donors, other agencies, civil society in other stakeholders for UNDP’s advocacy efforts

Building Strategic Partnerships

Level 1.1: Maintaining information and databases
 Analyzes general information and selects materials in support of partnership building initiatives
 Maintains databases of donor information

Promoting Organizational Learning and Knowledge Sharing

Level 1.1: Basic research and analysis
Researches best practices and poses new, more effective ways of doing things
Documents innovative strategies and new approaches
Identifies and communicates opportunities to promote learning and knowledge sharing


Job Knowledge/Technical Expertise

Level 1.1: Fundamental knowledge of processes, methods and procedures
Understands the main processes and methods of work regarding to the position
Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
Identifies new and better approaches to work processes and incorporates same in own work
Strives to keep job knowledge up-to-date through self-directed study and other means of learning
Demonstrates good knowledge of information technology and applies it in work assignments

Creating Visibility for UNDP/Supporting UNDP’s Capacity to Advocate

Level 1.1: Research and information gathering
Disseminate information and materials on UNDP’s development/humanitarian activities
Collects, and disseminates information on UNDP focus areas

Global Leadership and Advocacy for UNDP’s Goals

Level 1.1: Research and analysis
Identifies relevant information for advocacy for UNDP’s goals for a variety of audiences
Maintains a network of contacts in the media and civil society, for use in UNDP’s advocacy efforts

Conceptual Innovation in the Provision of Technical Expertise

Level 1.1: Research and provision of information
Documents and tracks innovative strategies/best practices/new approaches
Trucks bottlenecks, problems and issues, and proposes solutions
Responds positively to new approaches

Client Orientation

Level 1.1: Maintains effective client relationships
Reports to internal and external clients in a timely and appropriate fashion
Organizes and prioritizes work schedule to meet client needs and deadlines
Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
Responds to client needs promptly


Core Competencies:
Demonstrating/safeguarding ethics and integrity 
Demonstrate corporate knowledge and sound judgment
Self-development, initiative-taking
Acting as a team player and facilitating team work
Facilitating and encouraging open communication in the team, communicating effectively
Creating synergies through self-control
Managing conflict
Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Informed and transparent decision making


Required Skills and Experience

V. Recruitment Qualifications


Bachelor degree  in public relations, communications, journalism, international relations, other relevant discipline, or its equivalent


5 years of relevant experience at the national level, including developing and implementing communications strategies to promote the activities of international development organizations; developing a range of communications materials; dissemination and management of publishing processes. 

Experience in the usage of computers and office software packages (MS Word, Excel, etc.).and also experience in using basic of Joomla or other Content Management System

Language Requirements: Fluency in English and Bahasa Indonesia


Female candidates are encouraged to apply
UNDP Indonesia reserves the right to select one or more candidates from this vacancy announcement.We may also retain applications and consider candidates applying to this post for other similar positions with UNDP Indonesia at the same grade level and with similar job description, experience and education requirements.



UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

If you are experiencing difficulties with online job applications, please contact

© 2016 United Nations Development Programme