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Study Tour Coordinator – One Stop Service Centers
|Location :||Phnom Penh (Cambodia) and Provinces, CAMBODIA|
|Application Deadline :||30-Oct-17 (Midnight New York, USA)|
|Additional Category :||Management|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :||English|
|Starting Date :|
(date when the selected candidate is expected to start)
|Duration of Initial Contract :||13 consultancy days, from 11th November 2017 to 15th December 2017|
|Expected Duration of Assignment :||13 consultancy days, from 11th November 2017 to 15th December 2017|
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The UNDP Local Governance Program aims at strengthening institutional capacities of sub-national governments as well as the engagement and networking capacity of civil society notably at the township level in local planning, inclusive local development and people-centred service delivery. A component of the program is supporting the Government of Myanmar to establish and strengthen One Stop Service (OSS) Centres. Since June 2015, OSS have been established in 316 out of 330 townships as part of Myanmar’s effort to enhance efficiency, transparency and effectiveness in delivering services. Currently, 16 Ministries/line departments are participating in the OSS. To support the implementation of the OSS, UNDP is providing the Government of Myanmar with substantial capacity development in areas such as policy reform, human resource management, IT connectivity, and exposure to international OSS good practice.
OSS are still in an early stage of development in Myanmar. Governance in Myanmar is devolved, not decentralized; as such, the authority for most of the licenses, permits and registrations issued through the OSS remains with line Ministries. The OSS structure itself is coordinated by the Township Administrator, a staff of the Ministry of Interior (MOI) General Administration Department (GAD), who has no direct authority over the line department staff assigned to the OSS. In many cases, the OSS is serving as an information desk; only for a few services does it operate as a true One Stop. In order to strengthen the OSS, UNDP is working with 6 Township sites to pilot good practices that improve customer service and better integrate services. The study tour to Cambodia is intended to expose these local government staff to relevant regional experience in establishing OSS.
Recognizing the progress made by some other countries in the ASEAN region in establishing OSS and mindful of the importance of South-South cooperation, UNDP intends to organize a study tour for a group of 30 Myanmar officials (three from each of the 6 District/Township pilot sites, one State/Region official from each relevant State and Region, and minimum four central government officials from relevant line Ministries) to the Royal Kingdom of Cambodia to stimulate exchange of experiences in the region.
The overall objective is for officials implementing OSS to gain experience and knowledge on good OSS practices in the region. The specific objectives are to enhance the understanding of:
Duties and Responsibilities
The consultants will provide assistance on the study tour as follow:
Required Skills and Experience
Interested offeror must read the Individual Consultant (IC) Procurement Notice, which can be viewed at http://procurement-notices.undp.org/view_notice.cfm?notice_id=41745 for more detail information about term of references, instructions to offeror, and to download the documents to be submitted in the offer through online.
UNDP reserves right to reject any applications that is incomplete.
Please be informed that we don’t accept application submitted via email.
Interested Offerors are required to submit application via UNDP jobsite system as the application screening and evaluation will be done through UNDP jobsite system. Please note that UNDP jobsite system allows only one uploading of application document, so please make sure that you merge all your documents into a single file. Your online applications submission will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. Please combine all your documents into one (1) single PDF document as the system only allows to upload maximum one document.
Any request for clarification/additional information on this procurement notice shall be communicated in writing to UNDP office or send to email email@example.com and cc firstname.lastname@example.org. While the Procurement Unit would endeavor to provide information expeditiously, only requests receiving at least 5 working days prior to the submission deadline will be entertained. Any delay in providing such information will not be considered as a reason for extending the submission deadline. The UNDP's response (including an explanation of the query but without identifying the source of inquiry) will be posted in Individual Consultant (IC) Procurement Notice page as provided above. Therefore, all prospective Offerors are advised to visit the page regularly to make obtain update related to this Individual Consultant (IC) Procurement Notice.