SCOPE OF WORK AND DELIVERABLES
Objective of the assignment:
As stated above this assignment will have three major objectives:
Reporting and Visibility. Ensure LOTFA’s brand is built through constant communication of its results, breakthroughs and ongoing progress to several of its audiences and using most effective tools depending on the context with the aim to build GIROA and Public ownership of LOTFA projects/ programmes.
Internal Data Management. Provide technical support and advice to the Monitoring and Evaluation Team in data management and uptake of results, which may include and not limited to data collection for the surveys, studies, research (using social media, mobile phones, internet and etc.) and supporting information through dashboards for donors, government, citizens and etc.
Behavioral Change Communications and Advocacy. Translate data into information (by preparing infographics, visuals, graphics and charts) which will feed into larger advocacy and ‘building trust for the police’ strategy on regular basis.
Social media Monitoring analytics is an essential complimentary element of the data collection, aggregation and decision making. Consultant will provide necessary guidance and advice on setting up traditional and social media monitoring system for capturing beneficiaries’ satisfaction with LOTFA’s results, services, support understanding dynamics in the Government and among public with police reform process. Consultant will advise the team on social media presence which may include Facebook for domestic purposes and outreach to the beneficiaries/citizens, Twitter to influence the influencers and others.
In order to achieve above objectives following activities will have to be undertaken but not limited under this assignment which may be enriched following initial stages of consultation with the Team.
Support drafting concept/ terms to support recruitment process of a communications and behavioral change supplier/outfit for LOFTA to achieve its strategic objectives. Ensure timely and quality coordination with LOTFA’s selected private vendors working on communications: this will include but not limited to managing relationship, maintaining absorption of innovative ideas into the team’s plans, guiding and supporting their smooth implementation.
Support the development of a new overall LOTFA Communications Strategy and activity plan, tools and means across LOTFA’s different thematic windows (security, justice, anti-corruption).
As part of the development of the Communications Strategy the consultant must apply an approach, where a consultative process with LOTFA stakeholders should be undertaken – e.g. focus group discussion with donors, government partners and others.
The consultant should also supervise and facilitate the development of an element of behavioral change analysis and advocacy tools for all of the LOTFA’s thematic areas (security, access to justice, anti-corruption) and ensure that this is an integral part of LOTFA’s overall communications strategy:
The Communication strategy should provide guidance on shifting attitudes, perceptions and social norms: advice on development of communications tools, means and strategies for improved public trust for Afghan Government, MOI and ANP among other security and justice stakeholders, work on communications for anti-corruption in justice and security thematic windows; create communications materials on anti-corruption, gender issues related to the security and justice sectors.
Support in assessing the Ministry of Interior’s Communication strategy and tools in place, incl. its appropriateness, strengths and weaknesses. Provide ideas and inputs into UNDP-- ISP project document.
Co-draft a concept note to implement a traditional and social media monitoring system. The idea is to establish a system for regular media monitoring that would address above critical areas, collect data from all media and compliment M&E assessments of the situation. Will provide perception and Afghan voices to the LOTFA stakeholders.
To ensure smooth and timely coordination among partners, stakeholders, teams for any matter that concerns communication or data collection.
Deliverable 1: 22 working days, 25%
Inception Report containing draft outline of key strategic elements of the Communications Strategy for the LOTFA thematic windows developed. Inception Report should include: work plan on the MOI’s Communication strategy assessment as well as of the LOTFA communications strategy and tools, defined scope of work for external vendor/ supplier of Communications products.
Deliverable 2: 22 working days, 25%
Assessment/ Report of the MOI Communications containing analysis of the Ministry of Interior capacities for a robust communication developed; Development of new LOTFA project documents by injecting communications aspects supported.
Deliverable 3: 22 working days, 25%
First draft of cutting edge and adaptive Communications Strategy (Why, How and What) including an “Activity plan” (Where and when) for LOTFA with all of the thematic windows covered in five critical communications dimensions: reporting, transparency & accountability, ownership, social media monitoring and behavioral change (shift in social norms) developed.
Power Point Presentation outlining the draft Communication Strategy developed and delivered to LOTFA management and key counterparts.
Deliverable 4: 22 working days, 25%
Final Communication Strategy developed and accepted by LOTFA management.
Final Report of the assignment containing quality recommendations and assistance provided in setting up communications system together with Communications Supplier for donor and government reporting with regular updates, quality check, social and traditional media monitoring drafted.
Payment Modality, Schedule and Percentage:
Payments under the contract will be linked to deliverables and made on receipt of the specific milestones indicated above, and including a timesheet according to UNDP procurement formats for individual contractors.
The payments will be paid upon the full completion and acceptance of contractual obligations whereupon the Chief of UNDP Rule of Law and Human Security (ROLHS) Unit signs the certification of acceptance.
The National Consultant will work in the M&E team led by Senior M&E Advisor and the under the overall supervision of the Chief, ROLHS Unit. The consultant shall work in close collaboration with other members of the M&E team, the UNDP ROLHS Unit, and SPM staff, as well as other units within the UNDP Country Office.
The ROLHS Unit will provide office space and internet facility, logistical and other support service including transport and security applicable to UNDP local personnel. The consultant however is expected to bring his/her own laptop and mobile phone and meet local communications costs (ROLHS Unit will provide a local pre-paid SIM card). Costs to arrange meetings, workshops, travel costs to and DSA during field visits (if any), etc. shall be covered by the ROLHS Unit.
Duration of the Work:
Performance of the works under this contract shall be completed within 4 months (with maximum of 88 working days) after signing the contract, including all preparation works and on-site visits. The target date for the start of the works will be January 5, 2018.
Work will be carried in and out of country. When in-country, the duty station for the contractor staff is Kabul, Afghanistan although some field visits outside Kabul may be necessary. Before planning field visits, Contractor shall provide CV of visiting representatives for approval. When in Kabul, the contractor will be based at and report regularly to the ROLHS Unit (UNOCA) during the working hours, security conditions permitting. The contractor will follow the working hours and weekends as applicable to UNDP CO staff. Contractor’s movement for meetings and consultations shall be coordinated by the ROLHS Unit. The contractor is at all times required to observe UNDP security rules and regulations. When out-of-country the contractor may work either at home or at the home-base location.